Salesforce Social Studio

Salesforce social media listening
(252 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Forum Forum
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

Access Control Access Control
Activity Dashboard Activity Dashboard
Advertising Management Advertising Management
Approval Process Control Approval Process Control
Automated Scheduling Automated Scheduling
Business Intelligence Business Intelligence
CRM Integration CRM Integration
Campaign Analysis Campaign Analysis
Campaign Management Campaign Management
Campaign Planning Campaign Planning
Campaign Scheduling Campaign Scheduling
Case Management Case Management
Channel Management Channel Management
Collaboration Tools Collaboration Tools
Configurable Workflow Configurable Workflow
Content Library Content Library
Content Management Content Management
Content Repository Content Repository
Customer Activity Reporting Customer Activity Reporting
Customer Experience Management Customer Experience Management
Customer Service Analytics Customer Service Analytics
Dashboard Creation Dashboard Creation
Data Visualisation Data Visualisation
Feedback Collection Feedback Collection
Feedback Management Feedback Management
Forum / Discussion Board Forum / Discussion Board
Geolocation Geolocation
Image Library Image Library
Interactive Content Interactive Content
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Channel Marketing Multi-Channel Marketing
Multi-Language Multi-Language
Opportunity Management Opportunity Management
Performance Reports Performance Reports
Permission Management Permission Management
Prioritising Prioritising
Real Time Analytics Real Time Analytics
Real Time Data Real Time Data
Request Routing Request Routing
Role-Based Permissions Role-Based Permissions
Search Functionality Search Functionality
Sentiment Analysis Sentiment Analysis
Social Advertising Social Advertising
Social Media Integration Social Media Integration
Social Media Metrics Social Media Metrics
Social Network Marketing Social Network Marketing
Social Performance Management Social Performance Management
Support Ticket Tracking Support Ticket Tracking
Third Party Integration Third Party Integration
Trend Analysis Trend Analysis
Visual Analytics Visual Analytics
Visual Discovery Visual Discovery

Integrations

Integrations

BIME BIME
Beckon Beckon
Domo Domo
Klipfolio Klipfolio
Rivery Rivery
Salesforce Marketing Cloud Salesforce Marketing Cloud
Salesforce Service Cloud Salesforce Service Cloud