---
description: Learn how SolarWinds Web Help Desk can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for SolarWinds Web Help Desk.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Web Help Desk Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [SolarWinds Web Help Desk](/software/102041/web-help-desk) > [SolarWinds Web Help Desk Alternatives ](https://www.getapp.co.uk/alternatives/102041/web-help-desk)

# Alternatives to SolarWinds Web Help Desk

Canonical: https://www.getapp.co.uk/alternatives/102041/web-help-desk

> Explore the top alternatives to SolarWinds Web Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SysAid** — 4.5/5 (528 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/90863/sysaid)
   - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/90863/102041/sysaid/vs/web-help-desk)
2. **Freshservice** — 4.5/5 (805 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.uk/software/91351/freshservice)
   - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/91351/102041/freshservice/vs/web-help-desk)
3. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
   - [View profile](https://www.getapp.co.uk/software/111785/topdesk)
   - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/102041/111785/web-help-desk/vs/topdesk)
4. **Zendesk Suite** — 4.4/5 (4116 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/9448/102041/zendesk/vs/web-help-desk)
5. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.co.uk/software/132287/milvus)
   - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/102041/132287/web-help-desk/vs/milvus)
6. **LiveAgent** — 4.7/5 (1788 reviews) — AI help desk for email, chat and calls from $15 per agent
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/91301/102041/liveagent/vs/web-help-desk)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.uk/software/91811/jira-service-management)
   - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/91811/102041/jira-service-management/vs/web-help-desk)
8. **LiveChat** — 4.6/5 (1729 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.uk/software/8385/livechat)
   - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/8385/102041/livechat/vs/web-help-desk)
9. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/10036/102041/zoho-desk/vs/web-help-desk)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.co.uk/software/20521/manageengine-service-desk-plus)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/20521/102041/manageengine-service-desk-plus/vs/web-help-desk)
11. **BOSSDesk** — 4.7/5 (146 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.co.uk/software/120371/boss-solutions)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/102041/120371/web-help-desk/vs/boss-solutions)
12. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.co.uk/software/2059330/teamdynamix)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/102041/2059330/web-help-desk/vs/teamdynamix)
13. **Salesforce Service Cloud** — 4.5/5 (833 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.uk/software/91754/salesforce)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/91754/102041/salesforce/vs/web-help-desk)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.co.uk/software/1336/solarwinds-service-desk)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/1336/102041/solarwinds-service-desk/vs/web-help-desk)
15. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.co.uk/software/102025/otrs)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/102025/102041/otrs/vs/web-help-desk)
16. **ServiceTonic** — 4.6/5 (10 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.co.uk/software/2072659/servicetonic)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/102041/2072659/web-help-desk/vs/servicetonic)
17. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.co.uk/software/105081/tidio-chat)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/102041/105081/web-help-desk/vs/tidio-chat)
18. **Deepser** — 4.6/5 (58 reviews) — Service Management without complexity - no code.
    - [View profile](https://www.getapp.co.uk/software/2002751/deepser)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/102041/2002751/web-help-desk/vs/deepser)
19. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.co.uk/software/101433/issuetrak)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/101433/102041/issuetrak/vs/web-help-desk)
20. **ConnectWise PSA** — 4.2/5 (346 reviews) — PSA tool designed for as-a-service businesses
    - [View profile](https://www.getapp.co.uk/software/100721/connectwise-manage)
    - [Compare vs SolarWinds Web Help Desk](https://www.getapp.co.uk/compare/100721/102041/connectwise-manage/vs/web-help-desk)

## Related Categories

- [IT Asset Management Software](https://www.getapp.co.uk/directory/325/it-asset-management/software)
- [Task Management Software](https://www.getapp.co.uk/directory/570/task-management/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.co.uk/directory/292/it-service-management-itsm/software)
- [Asset Tracking Software](https://www.getapp.co.uk/directory/1021/asset-tracking/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/102041/web-help-desk)
- [View Product Profile](https://www.getapp.co.uk/software/102041/web-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/102041/web-help-desk> |
| de-AT | <https://www.getapp.at/alternatives/102041/web-help-desk> |
| en | <https://www.getapp.com/it-management-software/a/web-help-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/102041/web-help-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/102041/web-help-desk> |
| en-CA | <https://www.getapp.ca/alternatives/102041/web-help-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/102041/web-help-desk> |
| en-IE | <https://www.getapp.ie/alternatives/102041/web-help-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/102041/web-help-desk> |
| en-SG | <https://www.getapp.sg/alternatives/102041/web-help-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/102041/web-help-desk> |
| es | <https://www.getapp.es/alternatives/102041/web-help-desk> |
| es-CL | <https://www.getapp.cl/alternatives/102041/web-help-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/102041/web-help-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/102041/web-help-desk> |
| fr | <https://www.getapp.fr/alternatives/102041/web-help-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/102041/web-help-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/102041/web-help-desk> |
| nl | <https://www.getapp.nl/alternatives/102041/web-help-desk> |
| nl-BE | <https://www.getapp.be/alternatives/102041/web-help-desk> |

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