---
description: Learn how Customer Communities can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Customer Communities.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Communities Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Social Networking Tools](/directory/105/social-networking/software) > [Customer Communities](/software/105115/insided) > [Customer Communities Alternatives ](https://www.getapp.co.uk/alternatives/105115/insided)

# Alternatives to Customer Communities

Canonical: https://www.getapp.co.uk/alternatives/105115/insided

> Explore the top alternatives to Customer Communities. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
   - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/90602/105115/bitrix24/vs/insided)
2. **Slack** — 4.7/5 (24046 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.co.uk/software/91563/slack)
   - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/91563/105115/slack/vs/insided)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/9448/105115/zendesk/vs/insided)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/91301/105115/liveagent/vs/insided)
5. **Bettermode** — 4.7/5 (94 reviews) — All-in-one community platform for branded communities
   - [View profile](https://www.getapp.co.uk/software/115855/tribe)
   - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/105115/115855/insided/vs/tribe)
6. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.co.uk/software/119575/hubspot-service-hub)
   - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/105115/119575/insided/vs/hubspot-service-hub)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/10036/105115/zoho-desk/vs/insided)
8. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
   - [View profile](https://www.getapp.co.uk/software/8670/teamsupport)
   - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/8670/105115/teamsupport/vs/insided)
9. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
   - [View profile](https://www.getapp.co.uk/software/101433/issuetrak)
   - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/101433/105115/issuetrak/vs/insided)
10. **Groove** — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
    - [View profile](https://www.getapp.co.uk/software/91569/groove)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/91569/105115/groove/vs/insided)
11. **Capacity** — 4.5/5 (14 reviews) — Artificial Intelligence-based knowledge management solution
    - [View profile](https://www.getapp.co.uk/software/129319/capacity)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/105115/129319/insided/vs/capacity)
12. **elevio** — 4.6/5 (30 reviews) — Self-service support \& customer education platform
    - [View profile](https://www.getapp.co.uk/software/101831/elevio)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/101831/105115/elevio/vs/insided)
13. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.co.uk/software/8385/livechat)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/8385/105115/livechat/vs/insided)
14. **EngageBay CRM** — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.co.uk/software/113999/engagebay-marketing)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/105115/113999/insided/vs/engagebay-marketing)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/91754/105115/salesforce-1-service-cloud/vs/insided)
16. **Answerbase** — 4.7/5 (11 reviews) — Meet your customers’ and company's information needs
    - [View profile](https://www.getapp.co.uk/software/10135/answerbase)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/10135/105115/answerbase/vs/insided)
17. **Vivantio** — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
    - [View profile](https://www.getapp.co.uk/software/91516/vivantio)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/91516/105115/vivantio/vs/insided)
18. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.co.uk/software/102177/front)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/102177/105115/front/vs/insided)
19. **Lucky Orange** — 4.7/5 (260 reviews) — All-in-one conversion optimization suite for website owners
    - [View profile](https://www.getapp.co.uk/software/112955/lucky-orange)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/105115/112955/insided/vs/lucky-orange)
20. **Agile CRM** — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.co.uk/software/102073/agile-crm)
    - [Compare vs Customer Communities](https://www.getapp.co.uk/compare/102073/105115/agile-crm/vs/insided)

## Related Categories

- [Social Networking Tools](https://www.getapp.co.uk/directory/105/social-networking/software)
- [Community Software](https://www.getapp.co.uk/directory/585/online-community/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [Customer Success Software](https://www.getapp.co.uk/directory/959/customer-success/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/105115/insided)
- [View Product Profile](https://www.getapp.co.uk/software/105115/insided)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/105115/insided> |
| de-AT | <https://www.getapp.at/alternatives/105115/insided> |
| en | <https://www.getapp.com/website-ecommerce-software/a/insided/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/105115/insided> |
| en-AU | <https://www.getapp.com.au/alternatives/105115/insided> |
| en-CA | <https://www.getapp.ca/alternatives/105115/insided> |
| en-GB | <https://www.getapp.co.uk/alternatives/105115/insided> |
| en-IE | <https://www.getapp.ie/alternatives/105115/insided> |
| en-NZ | <https://www.getapp.co.nz/alternatives/105115/insided> |
| en-SG | <https://www.getapp.sg/alternatives/105115/insided> |
| en-ZA | <https://www.getapp.za.com/alternatives/105115/insided> |
| es | <https://www.getapp.es/alternatives/105115/insided> |
| es-CL | <https://www.getapp.cl/alternatives/105115/insided> |
| es-CO | <https://www.getapp.com.co/alternatives/105115/insided> |
| es-MX | <https://www.getapp.com.mx/alternatives/105115/insided> |
| fr | <https://www.getapp.fr/alternatives/105115/insided> |
| fr-BE | <https://fr.getapp.be/alternatives/105115/insided> |
| fr-CA | <https://fr.getapp.ca/alternatives/105115/insided> |
| nl | <https://www.getapp.nl/alternatives/105115/insided> |
| nl-BE | <https://www.getapp.be/alternatives/105115/insided> |
| pt | <https://www.getapp.com.br/alternatives/105115/insided> |
| pt-PT | <https://www.getapp.pt/alternatives/105115/insided> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Customer Communities","description":"Find the best Customer Communities alternatives for your UK business. On our platform you can find free, open source, and cloud-based software similar to Customer Communities.","url":"https://www.getapp.co.uk/alternatives/105115/insided","about":{"@id":"https://www.getapp.co.uk/alternatives/105115/insided#software"},"breadcrumb":{"@id":"https://www.getapp.co.uk/alternatives/105115/insided#breadcrumblist"},"@id":"https://www.getapp.co.uk/alternatives/105115/insided#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","mainEntity":{"@id":"https://www.getapp.co.uk/alternatives/105115/insided#software"},"publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Customer Communities","url":"https://www.getapp.co.uk/software/105115/insided","@id":"https://www.getapp.co.uk/software/105115/insided#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":12},"offers":{"price":"1000","@type":"Offer"}},{"@id":"https://www.getapp.co.uk/alternatives/105115/insided#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Networking Tools","position":2,"item":"/directory/105/social-networking/software","@type":"ListItem"},{"name":"Customer Communities","position":3,"item":"/software/105115/insided","@type":"ListItem"},{"name":"Customer Communities Alternatives ","position":4,"item":"https://www.getapp.co.uk/alternatives/105115/insided","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find Top 20 Customer Communities Alternatives - GetApp UK 2026","@context":"https://schema.org","@id":"https://www.getapp.co.uk/alternatives/105115/insided#itemlist","@type":"ItemList","itemListElement":[{"name":"Bitrix24","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.co.uk/software/90602/bitrix24","@type":"ListItem"},{"name":"Slack","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.co.uk/software/91563/slack","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.co.uk/software/9448/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.co.uk/software/91301/liveagent","@type":"ListItem"},{"name":"Bettermode","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2097287-6f15-427a-bec2-cb086d40c254.png","url":"https://www.getapp.co.uk/software/115855/tribe","@type":"ListItem"},{"name":"HubSpot Service Hub","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.co.uk/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.co.uk/software/10036/zoho-desk","@type":"ListItem"},{"name":"TeamSupport","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.co.uk/software/8670/teamsupport","@type":"ListItem"},{"name":"Issuetrak","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.co.uk/software/101433/issuetrak","@type":"ListItem"},{"name":"Groove","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.getapp.co.uk/software/91569/groove","@type":"ListItem"},{"name":"Capacity","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16dbaadb-5202-4e8b-b8ce-1a7ca550ee93.png","url":"https://www.getapp.co.uk/software/129319/capacity","@type":"ListItem"},{"name":"elevio","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee8f7cc0-0567-4a61-b4ec-f0e70f68d4b4.png","url":"https://www.getapp.co.uk/software/101831/elevio","@type":"ListItem"},{"name":"LiveChat","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.co.uk/software/8385/livechat","@type":"ListItem"},{"name":"EngageBay CRM","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.co.uk/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Answerbase","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ac70766-b42d-4edc-8b7d-17b11329336d.png","url":"https://www.getapp.co.uk/software/10135/answerbase","@type":"ListItem"},{"name":"Vivantio","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.getapp.co.uk/software/91516/vivantio","@type":"ListItem"},{"name":"Front","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.co.uk/software/102177/front","@type":"ListItem"},{"name":"Lucky Orange","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.getapp.co.uk/software/112955/lucky-orange","@type":"ListItem"},{"name":"Agile CRM","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.co.uk/software/102073/agile-crm","@type":"ListItem"}],"numberOfItems":20}
</script>