---
description: Learn how Cross-CX can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Cross-CX.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cross-CX Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Cross-CX](/software/105493/cross-crm) > [Cross-CX Alternatives ](https://www.getapp.co.uk/alternatives/105493/cross-crm)

# Alternatives to Cross-CX

Canonical: https://www.getapp.co.uk/alternatives/105493/cross-crm

> Explore the top alternatives to Cross-CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **CloudTalk** — 4.4/5 (271 reviews) — Cloud-based call center software for sales and support teams
   - [View profile](https://www.getapp.co.uk/software/114835/cloudtalk)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/114835/cross-crm/vs/cloudtalk)
2. **Leaptree Optimize** — 4.8/5 (12 reviews) — Customer experience QA and performance management solution
   - [View profile](https://www.getapp.co.uk/software/2080898/leaptree-optimize)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/2080898/cross-crm/vs/leaptree-optimize)
3. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.co.uk/software/8391/incontact-call-center-software)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/8391/105493/incontact-call-center-software/vs/cross-crm)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/91301/105493/liveagent/vs/cross-crm)
5. **Playvox** — 4.8/5 (109 reviews) — WEM Software for customer service teams.
   - [View profile](https://www.getapp.co.uk/software/108425/playvox)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/108425/cross-crm/vs/playvox)
6. **Five9** — 4.2/5 (487 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.co.uk/software/91276/five9)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/91276/105493/five9/vs/cross-crm)
7. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
   - [View profile](https://www.getapp.co.uk/software/104597/genesys-cloud)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/104597/105493/genesys-cloud/vs/cross-crm)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/10036/105493/zoho-desk/vs/cross-crm)
9. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Unified communications and collaboration
   - [View profile](https://www.getapp.co.uk/software/2062969/avaya-ip-office)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/2062969/cross-crm/vs/avaya-ip-office)
10. **Zendesk QA** — 4.9/5 (24 reviews) — Support Quality Assurance Platform
    - [View profile](https://www.getapp.co.uk/software/2047802/klaus)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/2047802/cross-crm/vs/klaus)
11. **VQ Online** — 4.7/5 (18 reviews) — Helping companies keep the promises they make
    - [View profile](https://www.getapp.co.uk/software/2062858/vq-online)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/2062858/cross-crm/vs/vq-online)
12. **Klearcom** — 4.8/5 (11 reviews) — Domestic IVR Mapping In Over 100+ Countries
    - [View profile](https://www.getapp.co.uk/software/2076304/klearcom)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/2076304/cross-crm/vs/klearcom)
13. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.uk/software/91754/salesforce)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/91754/105493/salesforce/vs/cross-crm)
14. **Sprinklr** — 4.2/5 (94 reviews) — The definitive AI-native platform for customer experience
    - [View profile](https://www.getapp.co.uk/software/100180/sprinklr-platform)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/100180/105493/sprinklr-platform/vs/cross-crm)
15. **XM for Customer Experience** — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
    - [View profile](https://www.getapp.co.uk/software/130147/customer-frontlines)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/130147/cross-crm/vs/customer-frontlines)
16. **Bright Pattern** — 4.8/5 (104 reviews) — Cloud Contact Center Software with Embedded AI
    - [View profile](https://www.getapp.co.uk/software/91164/bright-pattern)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/91164/105493/bright-pattern/vs/cross-crm)
17. **Insightful** — 4.8/5 (253 reviews) — Precision Work Intelligence for bottom-line impact
    - [View profile](https://www.getapp.co.uk/software/101651/Insightful)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/101651/105493/Insightful/vs/cross-crm)
18. **Squaretalk** — 4.8/5 (127 reviews) — All-in-one contact center platform for sales automation
    - [View profile](https://www.getapp.co.uk/software/106691/squaretalk-matrix)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/106691/cross-crm/vs/squaretalk-matrix)
19. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.co.uk/software/113999/engagebay-marketing)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/113999/cross-crm/vs/engagebay-marketing)
20. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
    - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/10317/105493/freshdesk/vs/cross-crm)

## Related Categories

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Contact Center Quality Assurance Software](https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/105493/cross-crm)
- [View Product Profile](https://www.getapp.co.uk/software/105493/cross-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/cross-crm/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/105493/cross-crm> |
| en-AU | <https://www.getapp.com.au/alternatives/105493/cross-crm> |
| en-CA | <https://www.getapp.ca/alternatives/105493/cross-crm> |
| en-GB | <https://www.getapp.co.uk/alternatives/105493/cross-crm> |
| en-IE | <https://www.getapp.ie/alternatives/105493/cross-crm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/105493/cross-crm> |
| en-SG | <https://www.getapp.sg/alternatives/105493/cross-crm> |
| en-ZA | <https://www.getapp.za.com/alternatives/105493/cross-crm> |
| fr | <https://www.getapp.fr/alternatives/105493/cross-crm> |
| fr-BE | <https://fr.getapp.be/alternatives/105493/cross-crm> |
| fr-CA | <https://fr.getapp.ca/alternatives/105493/cross-crm> |

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