---
description: Learn how Cross-CX can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Cross-CX.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cross-CX Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Cross-CX](/software/105493/cross-crm) > [Cross-CX Alternatives ](https://www.getapp.co.uk/alternatives/105493/cross-crm)

# Alternatives to Cross-CX

Canonical: https://www.getapp.co.uk/alternatives/105493/cross-crm

> Explore the top alternatives to Cross-CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SurveyMonkey** — 4.6/5 (10455 reviews) — Online survey and feedback collection platform
   - [View profile](https://www.getapp.co.uk/software/2371/surveymonkey)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/2371/105493/surveymonkey/vs/cross-crm)
2. **Trustpilot** — 4.5/5 (1204 reviews) — Customer review management platform for online businesses
   - [View profile](https://www.getapp.co.uk/software/113149/trustpilot)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/113149/cross-crm/vs/trustpilot)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/91301/105493/liveagent/vs/cross-crm)
4. **Broadly** — 4.8/5 (336 reviews) — Online review \& reputation management for small businesses
   - [View profile](https://www.getapp.co.uk/software/110573/broadly)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/110573/cross-crm/vs/broadly)
5. **Zoho CRM** — 4.3/5 (6973 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.co.uk/software/9908/zoho-crm)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/9908/105493/zoho-crm/vs/cross-crm)
6. **Experience.com** — 4.7/5 (89 reviews) — Cloud-based customer experience platform
   - [View profile](https://www.getapp.co.uk/software/2070196/experience-com)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/2070196/cross-crm/vs/experience-com)
7. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/9448/105493/zendesk/vs/cross-crm)
8. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/10317/105493/freshdesk/vs/cross-crm)
9. **Jotform** — 4.7/5 (2885 reviews) — Cloud-based form builder tool for digital forms.
   - [View profile](https://www.getapp.co.uk/software/10191/jotform-4-0)
   - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/10191/105493/jotform-4-0/vs/cross-crm)
10. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/10036/105493/zoho-desk/vs/cross-crm)
11. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.co.uk/software/105081/tidio-chat)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105081/105493/tidio-chat/vs/cross-crm)
12. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.co.uk/software/91379/intercom)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/91379/105493/intercom/vs/cross-crm)
13. **Typeform** — 4.7/5 (964 reviews) — Interactive form builder for data collection
    - [View profile](https://www.getapp.co.uk/software/91581/typeform)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/91581/105493/typeform/vs/cross-crm)
14. **Wati** — 4.6/5 (203 reviews) — Unlock Revenue Growth with Wati
    - [View profile](https://www.getapp.co.uk/software/2068239/wati)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/2068239/cross-crm/vs/wati)
15. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.co.uk/software/91276/five9)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/91276/105493/five9/vs/cross-crm)
16. **Kangaroo** — 4.9/5 (250 reviews) — An all-in-one Loyalty and Marketing Platform for businesses.
    - [View profile](https://www.getapp.co.uk/software/109869/kangaroo)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/109869/cross-crm/vs/kangaroo)
17. **XM for Customer Experience** — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
    - [View profile](https://www.getapp.co.uk/software/130147/customer-frontlines)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/130147/cross-crm/vs/customer-frontlines)
18. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.co.uk/software/91207/agi-self-service)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/91207/105493/agi-self-service/vs/cross-crm)
19. **Podium** — 4.3/5 (522 reviews) — AI-enabled lead management and conversion platform
    - [View profile](https://www.getapp.co.uk/software/109297/podium)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/105493/109297/cross-crm/vs/podium)
20. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.co.uk/software/104597/genesys-cloud)
    - [Compare vs Cross-CX](https://www.getapp.co.uk/compare/104597/105493/genesys-cloud/vs/cross-crm)

## Related Categories

- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/105493/cross-crm)
- [View Product Profile](https://www.getapp.co.uk/software/105493/cross-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/cross-crm/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/105493/cross-crm> |
| en-AU | <https://www.getapp.com.au/alternatives/105493/cross-crm> |
| en-CA | <https://www.getapp.ca/alternatives/105493/cross-crm> |
| en-GB | <https://www.getapp.co.uk/alternatives/105493/cross-crm> |
| en-IE | <https://www.getapp.ie/alternatives/105493/cross-crm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/105493/cross-crm> |
| en-SG | <https://www.getapp.sg/alternatives/105493/cross-crm> |
| en-ZA | <https://www.getapp.za.com/alternatives/105493/cross-crm> |
| fr | <https://www.getapp.fr/alternatives/105493/cross-crm> |
| fr-BE | <https://fr.getapp.be/alternatives/105493/cross-crm> |
| fr-CA | <https://fr.getapp.ca/alternatives/105493/cross-crm> |

-----

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