---
description: Learn how Userlane can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Userlane.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Userlane Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Change Management Software](/directory/971/change-management/software) > [Userlane](/software/106483/userlane) > [Userlane Alternatives ](https://www.getapp.co.uk/alternatives/106483/userlane)

# Alternatives to Userlane

Canonical: https://www.getapp.co.uk/alternatives/106483/userlane

> Explore the top alternatives to Userlane. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.uk/software/91351/freshservice)
   - [Compare vs Userlane](https://www.getapp.co.uk/compare/91351/106483/freshservice/vs/userlane)
2. **360Learning** — 4.7/5 (484 reviews) — Collaborative Learning Management System
   - [View profile](https://www.getapp.co.uk/software/100000/360learning)
   - [Compare vs Userlane](https://www.getapp.co.uk/compare/100000/106483/360learning/vs/userlane)
3. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.co.uk/software/91379/intercom)
   - [Compare vs Userlane](https://www.getapp.co.uk/compare/91379/106483/intercom/vs/userlane)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs Userlane](https://www.getapp.co.uk/compare/10317/106483/freshdesk/vs/userlane)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs Userlane](https://www.getapp.co.uk/compare/91301/106483/liveagent/vs/userlane)
6. **Zoho CRM** — 4.3/5 (6964 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.co.uk/software/9908/zoho-crm)
   - [Compare vs Userlane](https://www.getapp.co.uk/compare/9908/106483/zoho-crm/vs/userlane)
7. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
   - [Compare vs Userlane](https://www.getapp.co.uk/compare/90602/106483/bitrix24/vs/userlane)
8. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs Userlane](https://www.getapp.co.uk/compare/9448/106483/zendesk/vs/userlane)
9. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud)
   - [Compare vs Userlane](https://www.getapp.co.uk/compare/91754/106483/salesforce-1-service-cloud/vs/userlane)
10. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/10036/106483/zoho-desk/vs/userlane)
11. **Thryv** — 4.2/5 (505 reviews) — All-in-one management solution built for small business
    - [View profile](https://www.getapp.co.uk/software/113901/thryv)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/106483/113901/userlane/vs/thryv)
12. **Creatio CRM** — 4.7/5 (133 reviews) — New era CRM to manage all customer and operational workflows
    - [View profile](https://www.getapp.co.uk/software/90504/bpm-online-crm)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/90504/106483/bpm-online-crm/vs/userlane)
13. **SAP Customer Experience** — 4.3/5 (245 reviews) — Enterprise CRM software
    - [View profile](https://www.getapp.co.uk/software/90379/sap-crm)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/90379/106483/sap-crm/vs/userlane)
14. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.co.uk/software/91207/agi-self-service)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/91207/106483/agi-self-service/vs/userlane)
15. **EngageBay CRM** — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.co.uk/software/113999/engagebay-marketing)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/106483/113999/userlane/vs/engagebay-marketing)
16. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.co.uk/software/102177/front)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/102177/106483/front/vs/userlane)
17. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Cloud-based CRM and sales automation software
    - [View profile](https://www.getapp.co.uk/software/90378/salesforce)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/90378/106483/salesforce/vs/userlane)
18. **Odoo** — 4.2/5 (1294 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.co.uk/software/102445/odoo)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/102445/106483/odoo/vs/userlane)
19. **Flowlu** — 4.8/5 (387 reviews) — Work automation and team collaboration in one platform.
    - [View profile](https://www.getapp.co.uk/software/110491/flowlu)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/106483/110491/userlane/vs/flowlu)
20. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.co.uk/software/91276/five9)
    - [Compare vs Userlane](https://www.getapp.co.uk/compare/91276/106483/five9/vs/userlane)

## Related Categories

- [Change Management Software](https://www.getapp.co.uk/directory/971/change-management/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)
- [Learning Experience Platform (LXP) Software](https://www.getapp.co.uk/directory/1687/learning-experience-platform/software)
- [Digital Adoption Platforms](https://www.getapp.co.uk/directory/1627/digital-adoption-platform/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/106483/userlane)
- [View Product Profile](https://www.getapp.co.uk/software/106483/userlane)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/106483/userlane> |
| de-AT | <https://www.getapp.at/alternatives/106483/userlane> |
| en | <https://www.getapp.com/hr-employee-management-software/a/userlane/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/106483/userlane> |
| en-AU | <https://www.getapp.com.au/alternatives/106483/userlane> |
| en-CA | <https://www.getapp.ca/alternatives/106483/userlane> |
| en-GB | <https://www.getapp.co.uk/alternatives/106483/userlane> |
| en-IE | <https://www.getapp.ie/alternatives/106483/userlane> |
| en-NZ | <https://www.getapp.co.nz/alternatives/106483/userlane> |
| en-SG | <https://www.getapp.sg/alternatives/106483/userlane> |
| en-ZA | <https://www.getapp.za.com/alternatives/106483/userlane> |
| es | <https://www.getapp.es/alternatives/106483/userlane> |
| es-CL | <https://www.getapp.cl/alternatives/106483/userlane> |
| es-CO | <https://www.getapp.com.co/alternatives/106483/userlane> |
| es-MX | <https://www.getapp.com.mx/alternatives/106483/userlane> |
| fr | <https://www.getapp.fr/alternatives/106483/userlane> |
| fr-BE | <https://fr.getapp.be/alternatives/106483/userlane> |
| fr-CA | <https://fr.getapp.ca/alternatives/106483/userlane> |
| nl | <https://www.getapp.nl/alternatives/106483/userlane> |
| nl-BE | <https://www.getapp.be/alternatives/106483/userlane> |

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