TOPdesk: Alternatives
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
How are these alternatives similar to TOPdesk?
The alternatives suggested are similar to TOPdesk in terms of common software categories, shared features and the number of verified user reviews. Explore the following TOPdesk alternatives to see if there are any TOPdesk competitors that you should also consider in your software research.
What are the top 5 alternatives to TOPdesk?
Top 20 alternatives
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
S
M
L
ServiceNow Customer Service Management
Automate requests and deliver effortless experiences
Overview
ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.
Read more about ServiceNow Customer Service Management
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
0.2
Overview
IFS Ultimo is a SaaS EAM solution from IFS, focused on maintenance & safety and well known for a rapid deployment, ease of use and an unparalleled time to value.
Read more about IFS Ultimo
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
Read more about ServiceNow
Business size
S
M
L
Pricing
Starting from:
US$100.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Planon offers an integrated workplace management system (IWMS) for corporate real estate, facility managers, service providers and financial professionals. It helps them streamline business processes for assets, workplaces, real estate, and employees.
Read more about Planon
Business size
S
M
L
Pricing
Starting from:
US$1.00
- Free Version
- Free Trial
Value for Money
3.9
0.4
Overview
Freshdesk helps businesses offer stellar customer service by combining omnichannel ticket management with helpdesk automations, SLA management, and robust reporting.
Read more about Freshdesk
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
Business size
S
M
L
Pricing
Starting from:
US$45.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more
Read more about Cherwell Service Management
Business size
S
M
L
Pricing
Starting from:
US$189.00
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
Airdesk is a centralized workspace with a 360º view of all your services. With it, businesses can manage customers and contacts, deals and contracts, project and task management, customer interactions and ticket handling in a single place.
Read more about Airdesk
Business size
S
M
L
Pricing
Starting from:
US$39.00
- Free Version
- Free Trial
Value for Money
5
0.7
Overview
HappyFox Assist AI brings the power of AI and conversational ticketing to IT Support, HR, and Ops channels on Slack and Microsoft Teams. Empower your employees with self-service, reduce ticket volume, increase agent productivity and employee engagement.
Read more about HappyFox Assist AI
Business size
S
M
L
Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
0
4.3
Overview
The breakthrough leader in enterprise data management. Qumulo is the only file-based, scale-out management platform designed to offer robust capabilities on-premises and in the cloud. Manage, store, and build with unstructured data at massive scale, anywhere you want.
Read more about Qumulo File Data Platform
Business size
S
M
L
Pricing
Starting from:
US$20,000.00
- Free Version
- Free Trial
Value for Money
4.3
Overview
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.
Read more about EcholoN
Business size
S
M
L
Pricing
Starting from:
US$5,500.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.
Read more about ManageEngine ServiceDesk Plus
Business size
S
M
L
Pricing
Starting from:
US$16.00
- Free Version
- Free Trial
Value for Money
4.3
Overview
Vivantio combines incident, problem and change management, with ticketing, knowledge management, self service and asset management. Reduce workload, improve efficiency and reduce costs with automation.
Read more about Vivantio
Business size
S
M
L
Pricing
Starting from:
US$59.00
- Free Version
- Free Trial
Value for Money
4.3
Overview
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.
Read more about Salesforce Service Cloud
Business size
S
M
L
Pricing
Starting from:
US$20.00
- Free Version
- Free Trial
Value for Money
4.1
0.2
Overview
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!
Read more about Issuetrak
Business size
S
M
L
Overview
Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.
Read more about Neoforce
Business size
S
M
L
Pricing
Starting from:
US$39.95
- Free Version
- Free Trial
Value for Money
5
0.7
Overview
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
Read more about Alloy Navigator
Business size
S
M
L
Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
SysAid is the most advanced AI-Powered Help Desk platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
Read more about SysAid
Business size
S
M
L
Overview
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.
Read more about VIZOR IT Asset Management
Business size
S
M
L
Pricing
Starting from:
US$2.00
- Free Version
- Free Trial
Value for Money
4
0.3
Related categories
- Help Desk Software
- ITSM Tools
- IT Service Software
- Maintenance Management Software
- Facility Management Software
- Issue Tracking Software
- Incident Management Software
- CMDB Software
- IT Asset Management Software
- Knowledge Management Software
- Complaint Management Software
- Customer Service Software
- Customer Support Software
- Service Desk Software
- Knowledge Base Software
Popular comparisons
- TOPdesk Vs JIRA Service Management
- TOPdesk Vs ServiceNow Customer Service Management
- TOPdesk Vs IFS Ultimo
- TOPdesk Vs ServiceNow
- TOPdesk Vs Planon
- TOPdesk Vs Freshdesk
- TOPdesk Vs Zendesk Suite
- TOPdesk Vs Cherwell Service Management
- TOPdesk Vs Airdesk
- TOPdesk Vs HappyFox Assist AI
- TOPdesk Vs Qumulo File Data Platform
- TOPdesk Vs EcholoN
