---
description: Learn how Help Lightning can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Help Lightning.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Lightning Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Help Lightning](/software/2032751/help-lightning) > [Help Lightning Alternatives ](https://www.getapp.co.uk/alternatives/2032751/help-lightning)

# Alternatives to Help Lightning

Canonical: https://www.getapp.co.uk/alternatives/2032751/help-lightning

> Explore the top alternatives to Help Lightning. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/91301/2032751/liveagent/vs/help-lightning)
2. **Slack** — 4.7/5 (24209 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.co.uk/software/91563/slack)
   - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/91563/2032751/slack/vs/help-lightning)
3. **Webex Suite** — 4.4/5 (7413 reviews) — Cloud-based unified collaboration suite for enterprises
   - [View profile](https://www.getapp.co.uk/software/10375/webex)
   - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/10375/2032751/webex/vs/help-lightning)
4. **Efficy CRM** — 3.9/5 (91 reviews) — Pay-less for more. Europe's most flexible CRM
   - [View profile](https://www.getapp.co.uk/software/100561/efficy-crm)
   - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/100561/2032751/efficy-crm/vs/help-lightning)
5. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
   - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/90602/2032751/bitrix24/vs/help-lightning)
6. **Zendesk Suite** — 4.4/5 (4092 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/9448/2032751/zendesk/vs/help-lightning)
7. **ScreenConnect** — 4.7/5 (1901 reviews) — Remote meeting platform for resolving customers' queries
   - [View profile](https://www.getapp.co.uk/software/102389/connectwise-control)
   - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/102389/2032751/connectwise-control/vs/help-lightning)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/10036/2032751/zoho-desk/vs/help-lightning)
9. **Front** — 4.5/5 (289 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.co.uk/software/102177/front)
   - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/102177/2032751/front/vs/help-lightning)
10. **Zight** — 4.6/5 (185 reviews) — Share information faster with visual context.
    - [View profile](https://www.getapp.co.uk/software/90987/cloudapp)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/90987/2032751/cloudapp/vs/help-lightning)
11. **Helpshift** — 3.9/5 (29 reviews) — Digital customer service platform and ticketing system
    - [View profile](https://www.getapp.co.uk/software/102163/helpshift)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/102163/2032751/helpshift/vs/help-lightning)
12. **Freshdesk** — 4.5/5 (3481 reviews) — Cloud-based AI help desk for teams of all sizes
    - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/10317/2032751/freshdesk/vs/help-lightning)
13. **Salesforce Service Cloud** — 4.5/5 (830 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/91754/2032751/salesforce-1-service-cloud/vs/help-lightning)
14. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.co.uk/software/104597/genesys-cloud)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/104597/2032751/genesys-cloud/vs/help-lightning)
15. **Agile CRM** — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.co.uk/software/102073/agile-crm)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/102073/2032751/agile-crm/vs/help-lightning)
16. **Voiso** — 4.7/5 (30 reviews) — AI-first contact center software to drive your growth
    - [View profile](https://www.getapp.co.uk/software/133847/voiso)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/133847/2032751/voiso/vs/help-lightning)
17. **Apizee** — 4.8/5 (18 reviews) — Internal remote augmented visual assistance solution
    - [View profile](https://www.getapp.co.uk/software/2063339/apizee-diag)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/2032751/2063339/help-lightning/vs/apizee-diag)
18. **Blitzz** — 4.7/5 (20 reviews) — Video-powered technical support platform
    - [View profile](https://www.getapp.co.uk/software/110113/blitzz)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/110113/2032751/blitzz/vs/help-lightning)
19. **RemoteHQ** — 4.9/5 (9 reviews) — Turn any website into a collaborative experience, instantly.
    - [View profile](https://www.getapp.co.uk/software/2057031/remotehq)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/2032751/2057031/help-lightning/vs/remotehq)
20. **Lucky Orange** — 4.7/5 (267 reviews) — All-in-one conversion optimization suite for website owners
    - [View profile](https://www.getapp.co.uk/software/112955/lucky-orange)
    - [Compare vs Help Lightning](https://www.getapp.co.uk/compare/112955/2032751/lucky-orange/vs/help-lightning)

## Related Categories

- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [Remote Support Software](https://www.getapp.co.uk/directory/563/remote-support/software)
- [Augmented Reality Software](https://www.getapp.co.uk/directory/1403/augmented-reality/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Inspection Software](https://www.getapp.co.uk/directory/933/inspection/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2032751/help-lightning)
- [View Product Profile](https://www.getapp.co.uk/software/2032751/help-lightning)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2032751/help-lightning> |
| de-AT | <https://www.getapp.at/alternatives/2032751/help-lightning> |
| en | <https://www.getapp.com/customer-service-support-software/a/help-lightning/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2032751/help-lightning> |
| en-AU | <https://www.getapp.com.au/alternatives/2032751/help-lightning> |
| en-CA | <https://www.getapp.ca/alternatives/2032751/help-lightning> |
| en-GB | <https://www.getapp.co.uk/alternatives/2032751/help-lightning> |
| en-IE | <https://www.getapp.ie/alternatives/2032751/help-lightning> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2032751/help-lightning> |
| en-SG | <https://www.getapp.sg/alternatives/2032751/help-lightning> |
| en-ZA | <https://www.getapp.za.com/alternatives/2032751/help-lightning> |
| es | <https://www.getapp.es/alternatives/2032751/help-lightning> |
| es-CL | <https://www.getapp.cl/alternatives/2032751/help-lightning> |
| es-CO | <https://www.getapp.com.co/alternatives/2032751/help-lightning> |
| es-MX | <https://www.getapp.com.mx/alternatives/2032751/help-lightning> |
| fr | <https://www.getapp.fr/alternatives/2032751/help-lightning> |
| fr-BE | <https://fr.getapp.be/alternatives/2032751/help-lightning> |
| fr-CA | <https://fr.getapp.ca/alternatives/2032751/help-lightning> |
| nl | <https://www.getapp.nl/alternatives/2032751/help-lightning> |
| nl-BE | <https://www.getapp.be/alternatives/2032751/help-lightning> |
| pt | <https://www.getapp.com.br/alternatives/2032751/help-lightning> |
| pt-PT | <https://www.getapp.pt/alternatives/2032751/help-lightning> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Help Lightning","description":"Find the best Help Lightning alternatives for your UK business. On our platform you can find free, open source, and cloud-based software similar to Help Lightning.","url":"https://www.getapp.co.uk/alternatives/2032751/help-lightning","about":{"@id":"https://www.getapp.co.uk/alternatives/2032751/help-lightning#software"},"breadcrumb":{"@id":"https://www.getapp.co.uk/alternatives/2032751/help-lightning#breadcrumblist"},"@id":"https://www.getapp.co.uk/alternatives/2032751/help-lightning#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"mainEntity":{"@id":"https://www.getapp.co.uk/alternatives/2032751/help-lightning#software"}},{"name":"Help Lightning","url":"https://www.getapp.co.uk/software/2032751/help-lightning","@id":"https://www.getapp.co.uk/software/2032751/help-lightning#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":10},"offers":{"price":"75000","@type":"Offer"}},{"@id":"https://www.getapp.co.uk/alternatives/2032751/help-lightning#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Collaboration Software","position":2,"item":"/directory/335/web-collaboration/software","@type":"ListItem"},{"name":"Help Lightning","position":3,"item":"/software/2032751/help-lightning","@type":"ListItem"},{"name":"Help Lightning Alternatives ","position":4,"item":"https://www.getapp.co.uk/alternatives/2032751/help-lightning","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find Top 20 Help Lightning Alternatives - GetApp UK 2026","@context":"https://schema.org","@id":"https://www.getapp.co.uk/alternatives/2032751/help-lightning#itemlist","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.co.uk/software/91301/liveagent","@type":"ListItem"},{"name":"Slack","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.co.uk/software/91563/slack","@type":"ListItem"},{"name":"Webex Suite","position":3,"image":"https://images.g2crowd.com/uploads/product/image/ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png","url":"https://www.getapp.co.uk/software/10375/webex","@type":"ListItem"},{"name":"Efficy CRM","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.getapp.co.uk/software/100561/efficy-crm","@type":"ListItem"},{"name":"Bitrix24","position":5,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.co.uk/software/90602/bitrix24","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.co.uk/software/9448/zendesk","@type":"ListItem"},{"name":"ScreenConnect","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9e546da-675b-4ad7-b27a-7a01abf09846.png","url":"https://www.getapp.co.uk/software/102389/connectwise-control","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.co.uk/software/10036/zoho-desk","@type":"ListItem"},{"name":"Front","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.co.uk/software/102177/front","@type":"ListItem"},{"name":"Zight","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/712bff43-24d1-4cb5-8e01-39b18f5992a2.png","url":"https://www.getapp.co.uk/software/90987/cloudapp","@type":"ListItem"},{"name":"Helpshift","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43f28c81-a6d8-4045-82ee-8eea702ece7a.png","url":"https://www.getapp.co.uk/software/102163/helpshift","@type":"ListItem"},{"name":"Freshdesk","position":12,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.co.uk/software/10317/freshdesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Genesys Cloud CX","position":14,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.co.uk/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Agile CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.co.uk/software/102073/agile-crm","@type":"ListItem"},{"name":"Voiso","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.getapp.co.uk/software/133847/voiso","@type":"ListItem"},{"name":"Apizee","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98954e9c-66ff-4b8b-8749-8f4d871b335f.png","url":"https://www.getapp.co.uk/software/2063339/apizee-diag","@type":"ListItem"},{"name":"Blitzz","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64f78a60-e641-4193-8ce7-7d7acd8a6217.png","url":"https://www.getapp.co.uk/software/110113/blitzz","@type":"ListItem"},{"name":"RemoteHQ","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bedb00e-3d96-4f3f-8fab-a63dd1463f06.png","url":"https://www.getapp.co.uk/software/2057031/remotehq","@type":"ListItem"},{"name":"Lucky Orange","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.getapp.co.uk/software/112955/lucky-orange","@type":"ListItem"}],"numberOfItems":20}
</script>