---
description: Learn how Customer Complaint Management Software can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Customer Complaint Management Software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Complaint Management Software Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Customer Complaint Management Software](/software/2038927/complaint-management-software) > [Customer Complaint Management Software Alternatives ](https://www.getapp.co.uk/alternatives/2038927/complaint-management-software)

# Alternatives to Customer Complaint Management Software

Canonical: https://www.getapp.co.uk/alternatives/2038927/complaint-management-software

> Explore the top alternatives to Customer Complaint Management Software. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/10036/2038927/zoho-desk/vs/complaint-management-software)
2. **ComplianceQuest** — 4.6/5 (110 reviews) — Cloud-based quality management tool for manufacturing firms.
   - [View profile](https://www.getapp.co.uk/software/107333/compliancequest)
   - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/107333/2038927/compliancequest/vs/complaint-management-software)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/9448/2038927/zendesk/vs/complaint-management-software)
4. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.co.uk/software/116767/helpdesk)
   - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/116767/2038927/helpdesk/vs/complaint-management-software)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/10317/2038927/freshdesk/vs/complaint-management-software)
6. **MasterControl Quality Excellence** — 4.5/5 (526 reviews) — Cloud-based quality management system for life sciences.
   - [View profile](https://www.getapp.co.uk/software/104305/mastercontrol)
   - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/104305/2038927/mastercontrol/vs/complaint-management-software)
7. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/91301/2038927/liveagent/vs/complaint-management-software)
8. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.co.uk/software/105081/tidio-chat)
   - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/105081/2038927/tidio-chat/vs/complaint-management-software)
9. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
   - [View profile](https://www.getapp.co.uk/software/106673/gladly)
   - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/106673/2038927/gladly/vs/complaint-management-software)
10. **Gorgias** — 4.6/5 (133 reviews) — The Conversational AI platform for Ecommerce
    - [View profile](https://www.getapp.co.uk/software/124359/gorgias)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/124359/2038927/gorgias/vs/complaint-management-software)
11. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.co.uk/software/91811/jira-service-management)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/91811/2038927/jira-service-management/vs/complaint-management-software)
12. **QT9 QMS** — 4.8/5 (117 reviews) — Fully Validated QMS for Compliance and Quality Automation
    - [View profile](https://www.getapp.co.uk/software/105047/qt9-quality-management)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/105047/2038927/qt9-quality-management/vs/complaint-management-software)
13. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.co.uk/software/105673/supportbench)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/105673/2038927/supportbench/vs/complaint-management-software)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.co.uk/software/101433/issuetrak)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/101433/2038927/issuetrak/vs/complaint-management-software)
15. **Cority** — 4.4/5 (106 reviews) — Cloud-based EHS management software
    - [View profile](https://www.getapp.co.uk/software/102793/medgate-ehs-software)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/102793/2038927/medgate-ehs-software/vs/complaint-management-software)
16. **Hiver** — 4.7/5 (146 reviews) — Modern, AI help desk software built for fast teams.
    - [View profile](https://www.getapp.co.uk/software/20502/hiver)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/20502/2038927/hiver/vs/complaint-management-software)
17. **StepChange** — 4.6/5 (13 reviews) — Enabling enterprises to accelerate their journey to NetZero
    - [View profile](https://www.getapp.co.uk/software/2077551/stepchange)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/2038927/2077551/complaint-management-software/vs/stepchange)
18. **gocrew** — 5.0/5 (2 reviews) — Task Management | Digital Checklists | Complaint Management
    - [View profile](https://www.getapp.co.uk/software/2065508/gocrew)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/2038927/2065508/complaint-management-software/vs/gocrew)
19. **Daruma** — 4.6/5 (137 reviews) — Software to automate quality management processes.
    - [View profile](https://www.getapp.co.uk/software/2054420/daruma)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/2038927/2054420/complaint-management-software/vs/daruma)
20. **Qualityze Suite** — 4.9/5 (65 reviews) — Intelligent Quality, Powered by AI
    - [View profile](https://www.getapp.co.uk/software/106061/qualityze-suite)
    - [Compare vs Customer Complaint Management Software](https://www.getapp.co.uk/compare/106061/2038927/qualityze-suite/vs/complaint-management-software)

## Related Categories

- [Complaint Management Software](https://www.getapp.co.uk/directory/841/complaint-management/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2038927/complaint-management-software)
- [View Product Profile](https://www.getapp.co.uk/software/2038927/complaint-management-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2038927/complaint-management-software> |
| de-AT | <https://www.getapp.at/alternatives/2038927/complaint-management-software> |
| en | <https://www.getapp.com/customer-service-support-software/a/complaint-management-software/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2038927/complaint-management-software> |
| en-AU | <https://www.getapp.com.au/alternatives/2038927/complaint-management-software> |
| en-CA | <https://www.getapp.ca/alternatives/2038927/complaint-management-software> |
| en-GB | <https://www.getapp.co.uk/alternatives/2038927/complaint-management-software> |
| en-IE | <https://www.getapp.ie/alternatives/2038927/complaint-management-software> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2038927/complaint-management-software> |
| en-SG | <https://www.getapp.sg/alternatives/2038927/complaint-management-software> |
| en-ZA | <https://www.getapp.za.com/alternatives/2038927/complaint-management-software> |
| fr | <https://www.getapp.fr/alternatives/2038927/complaint-management-software> |
| fr-BE | <https://fr.getapp.be/alternatives/2038927/complaint-management-software> |
| fr-CA | <https://fr.getapp.ca/alternatives/2038927/complaint-management-software> |
| nl | <https://www.getapp.nl/alternatives/2038927/complaint-management-software> |
| nl-BE | <https://www.getapp.be/alternatives/2038927/complaint-management-software> |

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