---
description: Learn how NovelVox Unified Agent Desktop can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for NovelVox Unified Agent Desktop.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NovelVox Unified Agent Desktop Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [NovelVox Unified Agent Desktop](/software/2048113/novelvox-unified-agent-desktop) > [NovelVox Unified Agent Desktop Alternatives ](https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop)

# Alternatives to NovelVox Unified Agent Desktop

Canonical: https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop

> Explore the top alternatives to NovelVox Unified Agent Desktop. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **3CX** — 4.4/5 (465 reviews) — Web \& mobile-based (Android, iOS) communications system.
   - [View profile](https://www.getapp.co.uk/software/103409/3cx)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/103409/2048113/3cx/vs/novelvox-unified-agent-desktop)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/9448/2048113/zendesk/vs/novelvox-unified-agent-desktop)
3. **LiveAgent** — 4.7/5 (1780 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/91301/2048113/liveagent/vs/novelvox-unified-agent-desktop)
4. **Ringover** — 4.7/5 (868 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.co.uk/software/117547/ringover)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/117547/2048113/ringover/vs/novelvox-unified-agent-desktop)
5. **Amazon Connect** — 4.5/5 (93 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.co.uk/software/2057092/amazon-connect)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/2048113/2057092/novelvox-unified-agent-desktop/vs/amazon-connect)
6. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
   - [View profile](https://www.getapp.co.uk/software/456711/hoducc)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/456711/2048113/hoducc/vs/novelvox-unified-agent-desktop)
7. **CallHippo** — 4.4/5 (679 reviews) — Cloud-based phone system for sales, support \& growing teams
   - [View profile](https://www.getapp.co.uk/software/107461/callhippo)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/107461/2048113/callhippo/vs/novelvox-unified-agent-desktop)
8. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
   - [View profile](https://www.getapp.co.uk/software/112271/xcally)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/112271/2048113/xcally/vs/novelvox-unified-agent-desktop)
9. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
   - [View profile](https://www.getapp.co.uk/software/105903/ucontact)
   - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/105903/2048113/ucontact/vs/novelvox-unified-agent-desktop)
10. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.co.uk/software/8391/incontact-call-center-software)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/8391/2048113/incontact-call-center-software/vs/novelvox-unified-agent-desktop)
11. **Convoso** — 4.5/5 (387 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/8280/2048113/cloud-predictive-dialer/vs/novelvox-unified-agent-desktop)
12. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.co.uk/software/104597/genesys-cloud)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/104597/2048113/genesys-cloud/vs/novelvox-unified-agent-desktop)
13. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.co.uk/software/106673/gladly)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/106673/2048113/gladly/vs/novelvox-unified-agent-desktop)
14. **8x8 Contact Center** — 4.3/5 (47 reviews) — One solution for every customer interaction.
    - [View profile](https://www.getapp.co.uk/software/107107/contactnow)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/107107/2048113/contactnow/vs/novelvox-unified-agent-desktop)
15. **Liberty Converse** — 4.8/5 (23 reviews) — AI-enhanced contact centre experiences for customers \& teams
    - [View profile](https://www.getapp.co.uk/software/2048767/liberty-converse)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/2048113/2048767/novelvox-unified-agent-desktop/vs/liberty-converse)
16. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.co.uk/software/91276/five9)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/91276/2048113/five9/vs/novelvox-unified-agent-desktop)
17. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.co.uk/software/2049433/nextiva-call-center)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/2048113/2049433/novelvox-unified-agent-desktop/vs/nextiva-call-center)
18. **wolkvox** — 4.6/5 (100 reviews) — Communication management system for contact centers with AI
    - [View profile](https://www.getapp.co.uk/software/2035031/wolkvox)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/2035031/2048113/wolkvox/vs/novelvox-unified-agent-desktop)
19. **RingCX** — 4.2/5 (255 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.co.uk/software/105435/ringcentral-contact-centre)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/105435/2048113/ringcentral-contact-centre/vs/novelvox-unified-agent-desktop)
20. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.co.uk/software/109551/kustomer)
    - [Compare vs NovelVox Unified Agent Desktop](https://www.getapp.co.uk/compare/109551/2048113/kustomer/vs/novelvox-unified-agent-desktop)

## Related Categories

- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop)
- [View Product Profile](https://www.getapp.co.uk/software/2048113/novelvox-unified-agent-desktop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/novelvox-unified-agent-desktop/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2048113/novelvox-unified-agent-desktop> |
| en-AU | <https://www.getapp.com.au/alternatives/2048113/novelvox-unified-agent-desktop> |
| en-CA | <https://www.getapp.ca/alternatives/2048113/novelvox-unified-agent-desktop> |
| en-GB | <https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop> |
| en-IE | <https://www.getapp.ie/alternatives/2048113/novelvox-unified-agent-desktop> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2048113/novelvox-unified-agent-desktop> |
| en-SG | <https://www.getapp.sg/alternatives/2048113/novelvox-unified-agent-desktop> |
| en-ZA | <https://www.getapp.za.com/alternatives/2048113/novelvox-unified-agent-desktop> |
| fr | <https://www.getapp.fr/alternatives/2048113/novelvox-unified-agent-desktop> |
| fr-BE | <https://fr.getapp.be/alternatives/2048113/novelvox-unified-agent-desktop> |
| fr-CA | <https://fr.getapp.ca/alternatives/2048113/novelvox-unified-agent-desktop> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"NovelVox Unified Agent Desktop","description":"Find the best NovelVox Unified Agent Desktop alternatives for your UK business. On our platform you can find free, open source, and cloud-based software similar to NovelVox Unified Agent Desktop.","url":"https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop","about":{"@id":"https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop#software"},"breadcrumb":{"@id":"https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop#webpage","mainEntity":{"@id":"https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop#software"},"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB"},{"name":"NovelVox Unified Agent Desktop","url":"https://www.getapp.co.uk/software/2048113/novelvox-unified-agent-desktop","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2048113/novelvox-unified-agent-desktop#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"NovelVox Unified Agent Desktop","position":3,"item":"/software/2048113/novelvox-unified-agent-desktop","@type":"ListItem"},{"name":"NovelVox Unified Agent Desktop Alternatives ","position":4,"item":"https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find Top 20 NovelVox Unified Agent Desktop Alternatives - GetApp UK 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.co.uk/alternatives/2048113/novelvox-unified-agent-desktop#itemlist","itemListElement":[{"name":"3CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.getapp.co.uk/software/103409/3cx","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.co.uk/software/9448/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.co.uk/software/91301/liveagent","@type":"ListItem"},{"name":"Ringover","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.getapp.co.uk/software/117547/ringover","@type":"ListItem"},{"name":"Amazon Connect","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.getapp.co.uk/software/2057092/amazon-connect","@type":"ListItem"},{"name":"HoduCC","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.getapp.co.uk/software/456711/hoducc","@type":"ListItem"},{"name":"CallHippo","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.getapp.co.uk/software/107461/callhippo","@type":"ListItem"},{"name":"XCALLY","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.getapp.co.uk/software/112271/xcally","@type":"ListItem"},{"name":"uContact","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6f0e13f-20f4-4e9d-8ba0-f7a9a1de013a.jpeg","url":"https://www.getapp.co.uk/software/105903/ucontact","@type":"ListItem"},{"name":"NiCE CXone","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.co.uk/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Convoso","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.getapp.co.uk/software/8280/cloud-predictive-dialer","@type":"ListItem"},{"name":"Genesys Cloud CX","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.co.uk/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Gladly","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.co.uk/software/106673/gladly","@type":"ListItem"},{"name":"8x8 Contact Center","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a27fc768-64f1-48a3-8493-f965ae5a81aa.png","url":"https://www.getapp.co.uk/software/107107/contactnow","@type":"ListItem"},{"name":"Liberty Converse","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/164f78a1-f4cd-4f88-b43b-e4d63141dd4d.jpeg","url":"https://www.getapp.co.uk/software/2048767/liberty-converse","@type":"ListItem"},{"name":"Five9","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.co.uk/software/91276/five9","@type":"ListItem"},{"name":"Nextiva Contact Center","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.getapp.co.uk/software/2049433/nextiva-call-center","@type":"ListItem"},{"name":"wolkvox","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a91aa82-4bbd-46a2-84a5-0ba493de44da.png","url":"https://www.getapp.co.uk/software/2035031/wolkvox","@type":"ListItem"},{"name":"RingCX","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.getapp.co.uk/software/105435/ringcentral-contact-centre","@type":"ListItem"},{"name":"Kustomer","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.getapp.co.uk/software/109551/kustomer","@type":"ListItem"}],"numberOfItems":20}
</script>