---
description: Learn how CA Service Desk Manager can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for CA Service Desk Manager.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CA Service Desk Manager Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [CA Service Desk Manager](/software/2049821/ca-service-desk-manager) > [CA Service Desk Manager Alternatives ](https://www.getapp.co.uk/alternatives/2049821/ca-service-desk-manager)

# Alternatives to CA Service Desk Manager

Canonical: https://www.getapp.co.uk/alternatives/2049821/ca-service-desk-manager

> Explore the top alternatives to CA Service Desk Manager. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/90863/sysaid)
   - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/90863/2049821/sysaid/vs/ca-service-desk-manager)
2. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.co.uk/software/101213/service-desk)
   - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/101213/2049821/service-desk/vs/ca-service-desk-manager)
3. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.uk/software/91351/freshservice)
   - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/91351/2049821/freshservice/vs/ca-service-desk-manager)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/9448/2049821/zendesk/vs/ca-service-desk-manager)
5. **monday service** — 4.6/5 (108 reviews) — Customer support and service solution
   - [View profile](https://www.getapp.co.uk/software/2079989/monday-service)
   - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/2049821/2079989/ca-service-desk-manager/vs/monday-service)
6. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.uk/software/91811/jira-service-management)
   - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/91811/2049821/jira-service-management/vs/ca-service-desk-manager)
7. **TOPdesk** — 4.4/5 (110 reviews) — The service management platform that makes service happen
   - [View profile](https://www.getapp.co.uk/software/111785/topdesk)
   - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/111785/2049821/topdesk/vs/ca-service-desk-manager)
8. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
   - [View profile](https://www.getapp.co.uk/software/101433/issuetrak)
   - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/101433/2049821/issuetrak/vs/ca-service-desk-manager)
9. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
   - [View profile](https://www.getapp.co.uk/software/102025/otrs)
   - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/102025/2049821/otrs/vs/ca-service-desk-manager)
10. **Vivantio** — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
    - [View profile](https://www.getapp.co.uk/software/91516/vivantio)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/91516/2049821/vivantio/vs/ca-service-desk-manager)
11. **ServoDesk** — 4.9/5 (18 reviews) — Help Desk, ITSM, Service and Support management for SMBs
    - [View profile](https://www.getapp.co.uk/software/129951/simplisys-service-desk)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/129951/2049821/simplisys-service-desk/vs/ca-service-desk-manager)
12. **EcholoN** — 4.7/5 (35 reviews) — Helpdesk software for managing customer service processes
    - [View profile](https://www.getapp.co.uk/software/164895/echolon)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/164895/2049821/echolon/vs/ca-service-desk-manager)
13. **C2** — 4.3/5 (14 reviews) — The ultimate ITSM platform
    - [View profile](https://www.getapp.co.uk/software/100352/c2-atom)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/100352/2049821/c2-atom/vs/ca-service-desk-manager)
14. **ServiceTonic** — 4.5/5 (2 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.co.uk/software/2072659/servicetonic)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/2049821/2072659/ca-service-desk-manager/vs/servicetonic)
15. **ServiceWise** — 4.6/5 (8 reviews) — Web based help desk management software
    - [View profile](https://www.getapp.co.uk/software/103283/servicewise)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/103283/2049821/servicewise/vs/ca-service-desk-manager)
16. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.co.uk/software/1336/solarwinds-service-desk)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/1336/2049821/solarwinds-service-desk/vs/ca-service-desk-manager)
17. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.co.uk/software/20521/manageengine-service-desk-plus)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/20521/2049821/manageengine-service-desk-plus/vs/ca-service-desk-manager)
18. **Hiver** — 4.7/5 (146 reviews) — Modern, AI help desk software built for fast teams.
    - [View profile](https://www.getapp.co.uk/software/20502/hiver)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/20502/2049821/hiver/vs/ca-service-desk-manager)
19. **IncidentMonitor** — 4.1/5 (7 reviews) — Service desk software with self-service web portal support
    - [View profile](https://www.getapp.co.uk/software/104999/incidentmonitor)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/104999/2049821/incidentmonitor/vs/ca-service-desk-manager)
20. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.co.uk/software/120371/boss-solutions-suite)
    - [Compare vs CA Service Desk Manager](https://www.getapp.co.uk/compare/120371/2049821/boss-solutions-suite/vs/ca-service-desk-manager)

## Related Categories

- [ITSM Tools](https://www.getapp.co.uk/directory/292/it-service-management-itsm/software)
- [IT Service Software](https://www.getapp.co.uk/directory/1049/it-service/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.co.uk/directory/1397/artificial-intelligence/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2049821/ca-service-desk-manager)
- [View Product Profile](https://www.getapp.co.uk/software/2049821/ca-service-desk-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/ca-service-desk-manager/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2049821/ca-service-desk-manager> |
| en-AU | <https://www.getapp.com.au/alternatives/2049821/ca-service-desk-manager> |
| en-CA | <https://www.getapp.ca/alternatives/2049821/ca-service-desk-manager> |
| en-GB | <https://www.getapp.co.uk/alternatives/2049821/ca-service-desk-manager> |
| en-IE | <https://www.getapp.ie/alternatives/2049821/ca-service-desk-manager> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2049821/ca-service-desk-manager> |
| en-SG | <https://www.getapp.sg/alternatives/2049821/ca-service-desk-manager> |
| en-ZA | <https://www.getapp.za.com/alternatives/2049821/ca-service-desk-manager> |

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