---
description: Learn how ManageEngine ServiceDesk Plus can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ManageEngine ServiceDesk Plus.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine ServiceDesk Plus Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ManageEngine ServiceDesk Plus](/software/20521/manageengine-service-desk-plus) > [ManageEngine ServiceDesk Plus Alternatives ](https://www.getapp.co.uk/alternatives/20521/manageengine-service-desk-plus)

# Alternatives to ManageEngine ServiceDesk Plus

Canonical: https://www.getapp.co.uk/alternatives/20521/manageengine-service-desk-plus

> Explore the top alternatives to ManageEngine ServiceDesk Plus. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/9448/20521/zendesk/vs/manageengine-service-desk-plus)
2. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/90863/sysaid)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/90863/manageengine-service-desk-plus/vs/sysaid)
3. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/10036/20521/zoho-desk/vs/manageengine-service-desk-plus)
4. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.uk/software/91351/freshservice)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice)
5. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
   - [View profile](https://www.getapp.co.uk/software/102017/atera)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/102017/manageengine-service-desk-plus/vs/atera)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/91301/manageengine-service-desk-plus/vs/liveagent)
7. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/10317/20521/freshdesk/vs/manageengine-service-desk-plus)
8. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.co.uk/software/132287/milvus)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/132287/manageengine-service-desk-plus/vs/milvus)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.uk/software/91811/jira-service-management)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/91811/manageengine-service-desk-plus/vs/jira-service-management)
10. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.co.uk/software/8385/livechat)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/8385/20521/livechat/vs/manageengine-service-desk-plus)
11. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/90602/manageengine-service-desk-plus/vs/bitrix24)
12. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.co.uk/software/2059330/teamdynamix)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/2059330/manageengine-service-desk-plus/vs/teamdynamix)
13. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.co.uk/software/105081/tidio-chat)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/105081/manageengine-service-desk-plus/vs/tidio-chat)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.co.uk/software/101433/issuetrak)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/101433/manageengine-service-desk-plus/vs/issuetrak)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.uk/software/91754/salesforce)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/91754/manageengine-service-desk-plus/vs/salesforce)
16. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.co.uk/software/1336/solarwinds-service-desk)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/1336/20521/solarwinds-service-desk/vs/manageengine-service-desk-plus)
17. **Odoo** — 4.2/5 (1334 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.co.uk/software/102445/odoo)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/102445/manageengine-service-desk-plus/vs/odoo)
18. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.co.uk/software/2072659/servicetonic)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/2072659/manageengine-service-desk-plus/vs/servicetonic)
19. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.co.uk/software/120371/boss-solutions)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/120371/manageengine-service-desk-plus/vs/boss-solutions)
20. **Agile CRM** — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.co.uk/software/102073/agile-crm)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.co.uk/compare/20521/102073/manageengine-service-desk-plus/vs/agile-crm)

## Related Categories

- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.co.uk/directory/292/it-service-management-itsm/software)
- [IT Asset Management Software](https://www.getapp.co.uk/directory/325/it-asset-management/software)
- [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software)
- [Asset Tracking Software](https://www.getapp.co.uk/directory/1021/asset-tracking/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/20521/manageengine-service-desk-plus)
- [View Product Profile](https://www.getapp.co.uk/software/20521/manageengine-service-desk-plus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/20521/manageengine-service-desk-plus> |
| de-AT | <https://www.getapp.at/alternatives/20521/manageengine-service-desk-plus> |
| en | <https://www.getapp.com/it-management-software/a/manageengine-service-desk-plus/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/20521/manageengine-service-desk-plus> |
| en-AU | <https://www.getapp.com.au/alternatives/20521/manageengine-service-desk-plus> |
| en-CA | <https://www.getapp.ca/alternatives/20521/manageengine-service-desk-plus> |
| en-GB | <https://www.getapp.co.uk/alternatives/20521/manageengine-service-desk-plus> |
| en-IE | <https://www.getapp.ie/alternatives/20521/manageengine-service-desk-plus> |
| en-NZ | <https://www.getapp.co.nz/alternatives/20521/manageengine-service-desk-plus> |
| en-SG | <https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus> |
| en-ZA | <https://www.getapp.za.com/alternatives/20521/manageengine-service-desk-plus> |
| es | <https://www.getapp.es/alternatives/20521/manageengine-service-desk-plus> |
| es-CL | <https://www.getapp.cl/alternatives/20521/manageengine-service-desk-plus> |
| es-CO | <https://www.getapp.com.co/alternatives/20521/manageengine-service-desk-plus> |
| es-MX | <https://www.getapp.com.mx/alternatives/20521/manageengine-service-desk-plus> |
| fr | <https://www.getapp.fr/alternatives/20521/manageengine-service-desk-plus> |
| fr-BE | <https://fr.getapp.be/alternatives/20521/manageengine-service-desk-plus> |
| fr-CA | <https://fr.getapp.ca/alternatives/20521/manageengine-service-desk-plus> |
| nl | <https://www.getapp.nl/alternatives/20521/manageengine-service-desk-plus> |
| nl-BE | <https://www.getapp.be/alternatives/20521/manageengine-service-desk-plus> |
| pt | <https://www.getapp.com.br/alternatives/20521/manageengine-service-desk-plus> |
| pt-PT | <https://www.getapp.pt/alternatives/20521/manageengine-service-desk-plus> |

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