---
description: Learn how eGain Suite can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for eGain Suite.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eGain Suite Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [eGain Suite](/software/2053502/egain-suite) > [eGain Suite Alternatives ](https://www.getapp.co.uk/alternatives/2053502/egain-suite)

# Alternatives to eGain Suite

Canonical: https://www.getapp.co.uk/alternatives/2053502/egain-suite

> Explore the top alternatives to eGain Suite. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/10036/2053502/zoho-desk/vs/egain-suite)
2. **Zoho CRM** — 4.3/5 (6973 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.co.uk/software/9908/zoho-crm)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/9908/2053502/zoho-crm/vs/egain-suite)
3. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/10317/2053502/freshdesk/vs/egain-suite)
4. **Viber** — 4.4/5 (4059 reviews) — Mobile messaging platform
   - [View profile](https://www.getapp.co.uk/software/2049588/viber)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/2049588/2053502/viber/vs/egain-suite)
5. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.co.uk/software/2051851/text-request)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/2051851/2053502/text-request/vs/egain-suite)
6. **Wati** — 4.6/5 (203 reviews) — Unlock Revenue Growth with Wati
   - [View profile](https://www.getapp.co.uk/software/2068239/wati)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/2053502/2068239/egain-suite/vs/wati)
7. **Slack** — 4.7/5 (24103 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.co.uk/software/91563/slack)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/91563/2053502/slack/vs/egain-suite)
8. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/91301/2053502/liveagent/vs/egain-suite)
9. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.uk/software/8385/livechat)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/8385/2053502/livechat/vs/egain-suite)
10. **Tremendous** — 4.8/5 (476 reviews) — Digital rewards and payouts platform
    - [View profile](https://www.getapp.co.uk/software/2047288/tremendous-rewards)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/2047288/2053502/tremendous-rewards/vs/egain-suite)
11. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.co.uk/software/91379/intercom)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/91379/2053502/intercom/vs/egain-suite)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/91754/2053502/salesforce-1-service-cloud/vs/egain-suite)
13. **Kangaroo** — 4.9/5 (250 reviews) — An all-in-one Loyalty and Marketing Platform for businesses.
    - [View profile](https://www.getapp.co.uk/software/109869/kangaroo)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/109869/2053502/kangaroo/vs/egain-suite)
14. **Pendo** — 4.5/5 (238 reviews) — Product usage \& behavior data capture
    - [View profile](https://www.getapp.co.uk/software/107315/pendo-platform)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/107315/2053502/pendo-platform/vs/egain-suite)
15. **Lucky Orange** — 4.7/5 (260 reviews) — All-in-one conversion optimization suite for website owners
    - [View profile](https://www.getapp.co.uk/software/112955/lucky-orange)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/112955/2053502/lucky-orange/vs/egain-suite)
16. **Hootsuite** — 4.4/5 (3796 reviews) — Social media management \& scheduling for SMBs and enterprise
    - [View profile](https://www.getapp.co.uk/software/20432/hootsuite)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/20432/2053502/hootsuite/vs/egain-suite)
17. **Typeform** — 4.7/5 (964 reviews) — Interactive form builder for data collection
    - [View profile](https://www.getapp.co.uk/software/91581/typeform)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/91581/2053502/typeform/vs/egain-suite)
18. **Birdeye** — 4.7/5 (704 reviews) — AI-based webchat assistant for business conversations
    - [View profile](https://www.getapp.co.uk/software/112535/birdeye)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/112535/2053502/birdeye/vs/egain-suite)
19. **Pipedrive** — 4.5/5 (3050 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.co.uk/software/90507/pipedrive)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/90507/2053502/pipedrive/vs/egain-suite)
20. **Sprout Social** — 4.4/5 (606 reviews) — Social Media Management Software for Business
    - [View profile](https://www.getapp.co.uk/software/20453/sprout-social)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/20453/2053502/sprout-social/vs/egain-suite)

## Related Categories

- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2053502/egain-suite)
- [View Product Profile](https://www.getapp.co.uk/software/2053502/egain-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/egain-suite/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2053502/egain-suite> |
| en-AU | <https://www.getapp.com.au/alternatives/2053502/egain-suite> |
| en-CA | <https://www.getapp.ca/alternatives/2053502/egain-suite> |
| en-GB | <https://www.getapp.co.uk/alternatives/2053502/egain-suite> |
| en-IE | <https://www.getapp.ie/alternatives/2053502/egain-suite> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2053502/egain-suite> |
| en-SG | <https://www.getapp.sg/alternatives/2053502/egain-suite> |
| en-ZA | <https://www.getapp.za.com/alternatives/2053502/egain-suite> |

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