---
description: Learn how eGain Suite can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for eGain Suite.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eGain Suite Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [eGain Suite](/software/2053502/egain-suite) > [eGain Suite Alternatives ](https://www.getapp.co.uk/alternatives/2053502/egain-suite)

# Alternatives to eGain Suite

Canonical: https://www.getapp.co.uk/alternatives/2053502/egain-suite

> Explore the top alternatives to eGain Suite. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho CRM** — 4.3/5 (7003 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.co.uk/software/9908/zoho-crm)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/9908/2053502/zoho-crm/vs/egain-suite)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/9448/2053502/zendesk/vs/egain-suite)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/10317/2053502/freshdesk/vs/egain-suite)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/91301/2053502/liveagent/vs/egain-suite)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.uk/software/8385/livechat)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/8385/2053502/livechat/vs/egain-suite)
6. **Whatfix** — 4.6/5 (77 reviews) — Accelerate Digital Adoption
   - [View profile](https://www.getapp.co.uk/software/101353/whatfix)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/101353/2053502/whatfix/vs/egain-suite)
7. **Freshdesk Omni** — 3.7/5 (6 reviews) — Omnichannel customer support software
   - [View profile](https://www.getapp.co.uk/software/2069229/Freshdesk-Omni)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/2053502/2069229/egain-suite/vs/Freshdesk-Omni)
8. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/90602/2053502/bitrix24/vs/egain-suite)
9. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.co.uk/software/91754/salesforce)
   - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/91754/2053502/salesforce/vs/egain-suite)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/10036/2053502/zoho-desk/vs/egain-suite)
11. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.co.uk/software/8670/teamsupport)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/8670/2053502/teamsupport/vs/egain-suite)
12. **Creatio AI CRM** — 4.7/5 (151 reviews) — AI CRM where people and AI agents work together.
    - [View profile](https://www.getapp.co.uk/software/90504/bpm-online-crm)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/90504/2053502/bpm-online-crm/vs/egain-suite)
13. **WalkMe** — 4.4/5 (63 reviews) — Transform the User Experience
    - [View profile](https://www.getapp.co.uk/software/91256/walkme)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/91256/2053502/walkme/vs/egain-suite)
14. **Thryv** — 4.2/5 (538 reviews) — AI-powered software built for small business growth.
    - [View profile](https://www.getapp.co.uk/software/113901/thryv)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/113901/2053502/thryv/vs/egain-suite)
15. **Userlane** — 4.5/5 (47 reviews) — Software adoption for regulated industries.
    - [View profile](https://www.getapp.co.uk/software/106483/userlane)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/106483/2053502/userlane/vs/egain-suite)
16. **Groove** — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
    - [View profile](https://www.getapp.co.uk/software/91569/groove)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/91569/2053502/groove/vs/egain-suite)
17. **Capacity** — 4.5/5 (14 reviews) — Artificial Intelligence-based knowledge management solution
    - [View profile](https://www.getapp.co.uk/software/129319/capacity)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/129319/2053502/capacity/vs/egain-suite)
18. **Vivantio** — 4.3/5 (178 reviews) — When Service Matters.
    - [View profile](https://www.getapp.co.uk/software/91516/vivantio)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/91516/2053502/vivantio/vs/egain-suite)
19. **Froged** — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \& customer support
    - [View profile](https://www.getapp.co.uk/software/2050795/froged)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/2050795/2053502/froged/vs/egain-suite)
20. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.co.uk/software/113999/engagebay-marketing)
    - [Compare vs eGain Suite](https://www.getapp.co.uk/compare/113999/2053502/engagebay-marketing/vs/egain-suite)

## Related Categories

- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)
- [Customer Experience Software](https://www.getapp.co.uk/directory/601/customer-experience/software)
- [Library Automation Software](https://www.getapp.co.uk/directory/39/library-automation/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)
- [Customer Support Software](https://www.getapp.co.uk/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2053502/egain-suite)
- [View Product Profile](https://www.getapp.co.uk/software/2053502/egain-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/egain-suite/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2053502/egain-suite> |
| en-AU | <https://www.getapp.com.au/alternatives/2053502/egain-suite> |
| en-CA | <https://www.getapp.ca/alternatives/2053502/egain-suite> |
| en-GB | <https://www.getapp.co.uk/alternatives/2053502/egain-suite> |
| en-IE | <https://www.getapp.ie/alternatives/2053502/egain-suite> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2053502/egain-suite> |
| en-SG | <https://www.getapp.sg/alternatives/2053502/egain-suite> |
| en-ZA | <https://www.getapp.za.com/alternatives/2053502/egain-suite> |

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