---
description: Learn how Cisco Finesse can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Cisco Finesse.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cisco Finesse Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Cisco Finesse](/software/2056587/cisco-finesse) > [Cisco Finesse Alternatives ](https://www.getapp.co.uk/alternatives/2056587/cisco-finesse)

# Alternatives to Cisco Finesse

Canonical: https://www.getapp.co.uk/alternatives/2056587/cisco-finesse

> Explore the top alternatives to Cisco Finesse. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Sobot Nexus** — 4.9/5 (118 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
   - [View profile](https://www.getapp.co.uk/software/2079329/sobot)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2056587/2079329/cisco-finesse/vs/sobot)
2. **Ringover** — 4.7/5 (890 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.co.uk/software/117547/ringover)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/117547/2056587/ringover/vs/cisco-finesse)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/91301/2056587/liveagent/vs/cisco-finesse)
4. **Superchat** — 4.8/5 (316 reviews) — The comprehensive messaging suite for your business.
   - [View profile](https://www.getapp.co.uk/software/2058817/superchat)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2056587/2058817/cisco-finesse/vs/superchat)
5. **Amazon Connect** — 4.5/5 (96 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.co.uk/software/2057092/amazon-connect)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2056587/2057092/cisco-finesse/vs/amazon-connect)
6. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.co.uk/software/8391/incontact-call-center-software)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/8391/2056587/incontact-call-center-software/vs/cisco-finesse)
7. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
   - [View profile](https://www.getapp.co.uk/software/104597/genesys-cloud)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/104597/2056587/genesys-cloud/vs/cisco-finesse)
8. **HoduCC** — 4.6/5 (99 reviews) — AI enabled HoduCC Contact center software for Enterprises
   - [View profile](https://www.getapp.co.uk/software/456711/hoducc)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/456711/2056587/hoducc/vs/cisco-finesse)
9. **Five9** — 4.2/5 (487 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.co.uk/software/91276/five9)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/91276/2056587/five9/vs/cisco-finesse)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/10036/2056587/zoho-desk/vs/cisco-finesse)
11. **inconnect** — 4.0/5 (20 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.co.uk/software/2057354/omnichannel)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2056587/2057354/cisco-finesse/vs/omnichannel)
12. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.co.uk/software/106673/gladly)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/106673/2056587/gladly/vs/cisco-finesse)
13. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/9448/2056587/zendesk/vs/cisco-finesse)
14. **Talkdesk** — 4.5/5 (734 reviews) — Customer Experience. Automated.
    - [View profile](https://www.getapp.co.uk/software/100659/talkdesk)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/100659/2056587/talkdesk/vs/cisco-finesse)
15. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/90602/2056587/bitrix24/vs/cisco-finesse)
16. **CallHippo** — 4.4/5 (693 reviews) — Cloud-based phone system for sales, support \& growing teams
    - [View profile](https://www.getapp.co.uk/software/107461/callhippo)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/107461/2056587/callhippo/vs/cisco-finesse)
17. **8x8 Contact Center** — 4.3/5 (47 reviews) — One solution for every customer interaction.
    - [View profile](https://www.getapp.co.uk/software/107107/contactnow)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/107107/2056587/contactnow/vs/cisco-finesse)
18. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.co.uk/software/2058097/servicenow-customer-service-management)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2056587/2058097/cisco-finesse/vs/servicenow-customer-service-management)
19. **Front** — 4.5/5 (291 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.co.uk/software/102177/front)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/102177/2056587/front/vs/cisco-finesse)
20. **Liberty Converse** — 4.8/5 (23 reviews) — AI-enhanced contact centre experiences for customers \& teams
    - [View profile](https://www.getapp.co.uk/software/2048767/liberty-converse)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2048767/2056587/liberty-converse/vs/cisco-finesse)

## Related Categories

- [Contact Center Quality Assurance Software](https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software)
- [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [Team Communication Software](https://www.getapp.co.uk/directory/1257/team-communication/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2056587/cisco-finesse)
- [View Product Profile](https://www.getapp.co.uk/software/2056587/cisco-finesse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/cisco-finesse/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2056587/cisco-finesse> |
| en-AU | <https://www.getapp.com.au/alternatives/2056587/cisco-finesse> |
| en-CA | <https://www.getapp.ca/alternatives/2056587/cisco-finesse> |
| en-GB | <https://www.getapp.co.uk/alternatives/2056587/cisco-finesse> |
| en-IE | <https://www.getapp.ie/alternatives/2056587/cisco-finesse> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2056587/cisco-finesse> |
| en-SG | <https://www.getapp.sg/alternatives/2056587/cisco-finesse> |
| en-ZA | <https://www.getapp.za.com/alternatives/2056587/cisco-finesse> |

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