---
description: Learn how Cisco Finesse can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Cisco Finesse.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cisco Finesse Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Cisco Finesse](/software/2056587/cisco-finesse) > [Cisco Finesse Alternatives ](https://www.getapp.co.uk/alternatives/2056587/cisco-finesse)

# Alternatives to Cisco Finesse

Canonical: https://www.getapp.co.uk/alternatives/2056587/cisco-finesse

> Explore the top alternatives to Cisco Finesse. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/10036/2056587/zoho-desk/vs/cisco-finesse)
2. **Sobot** — 4.9/5 (96 reviews) — All-in-One Contact Center Solution
   - [View profile](https://www.getapp.co.uk/software/2079329/sobot)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2056587/2079329/cisco-finesse/vs/sobot)
3. **Ringover** — 4.7/5 (871 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.co.uk/software/117547/ringover)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/117547/2056587/ringover/vs/cisco-finesse)
4. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/91301/2056587/liveagent/vs/cisco-finesse)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.co.uk/software/8391/incontact-call-center-software)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/8391/2056587/incontact-call-center-software/vs/cisco-finesse)
6. **Amazon Connect** — 4.5/5 (93 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.co.uk/software/2057092/amazon-connect)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2056587/2057092/cisco-finesse/vs/amazon-connect)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.co.uk/software/104597/genesys-cloud)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/104597/2056587/genesys-cloud/vs/cisco-finesse)
8. **Superchat** — 4.8/5 (282 reviews) — The comprehensive messaging suite for your business.
   - [View profile](https://www.getapp.co.uk/software/2058817/superchat)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2056587/2058817/cisco-finesse/vs/superchat)
9. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
   - [View profile](https://www.getapp.co.uk/software/456711/hoducc)
   - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/456711/2056587/hoducc/vs/cisco-finesse)
10. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.co.uk/software/91276/five9)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/91276/2056587/five9/vs/cisco-finesse)
11. **CallHippo** — 4.4/5 (680 reviews) — Cloud-based phone system for sales, support \& growing teams
    - [View profile](https://www.getapp.co.uk/software/107461/callhippo)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/107461/2056587/callhippo/vs/cisco-finesse)
12. **Glassix** — 5.0/5 (103 reviews) — One inbox, countless smiles
    - [View profile](https://www.getapp.co.uk/software/2068829/glassix)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2056587/2068829/cisco-finesse/vs/glassix)
13. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.co.uk/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2056587/2057354/cisco-finesse/vs/inconcert-omnichannel-contact-center)
14. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.co.uk/software/106673/gladly)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/106673/2056587/gladly/vs/cisco-finesse)
15. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.co.uk/software/100659/talkdesk)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/100659/2056587/talkdesk/vs/cisco-finesse)
16. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/9448/2056587/zendesk/vs/cisco-finesse)
17. **Bitrix24** — 4.2/5 (990 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/90602/2056587/bitrix24/vs/cisco-finesse)
18. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.co.uk/software/102177/front)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/102177/2056587/front/vs/cisco-finesse)
19. **Liberty Converse** — 4.8/5 (23 reviews) — AI-enhanced contact centre experiences for customers \& teams
    - [View profile](https://www.getapp.co.uk/software/2048767/liberty-converse)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/2048767/2056587/liberty-converse/vs/cisco-finesse)
20. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
    - [View profile](https://www.getapp.co.uk/software/112271/xcally)
    - [Compare vs Cisco Finesse](https://www.getapp.co.uk/compare/112271/2056587/xcally/vs/cisco-finesse)

## Related Categories

- [Contact Center Quality Assurance Software](https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software)
- [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [Team Communication Software](https://www.getapp.co.uk/directory/1257/team-communication/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2056587/cisco-finesse)
- [View Product Profile](https://www.getapp.co.uk/software/2056587/cisco-finesse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/cisco-finesse/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2056587/cisco-finesse> |
| en-AU | <https://www.getapp.com.au/alternatives/2056587/cisco-finesse> |
| en-CA | <https://www.getapp.ca/alternatives/2056587/cisco-finesse> |
| en-GB | <https://www.getapp.co.uk/alternatives/2056587/cisco-finesse> |
| en-IE | <https://www.getapp.ie/alternatives/2056587/cisco-finesse> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2056587/cisco-finesse> |
| en-SG | <https://www.getapp.sg/alternatives/2056587/cisco-finesse> |
| en-ZA | <https://www.getapp.za.com/alternatives/2056587/cisco-finesse> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Cisco Finesse","description":"Find the best Cisco Finesse alternatives for your UK business. On our platform you can find free, open source, and cloud-based software similar to Cisco Finesse.","url":"https://www.getapp.co.uk/alternatives/2056587/cisco-finesse","about":{"@id":"https://www.getapp.co.uk/alternatives/2056587/cisco-finesse#software"},"breadcrumb":{"@id":"https://www.getapp.co.uk/alternatives/2056587/cisco-finesse#breadcrumblist"},"@id":"https://www.getapp.co.uk/alternatives/2056587/cisco-finesse#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.co.uk/alternatives/2056587/cisco-finesse#software"},"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Cisco Finesse","url":"https://www.getapp.co.uk/software/2056587/cisco-finesse","@id":"https://www.getapp.co.uk/software/2056587/cisco-finesse#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":11}},{"@id":"https://www.getapp.co.uk/alternatives/2056587/cisco-finesse#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance Software","position":2,"item":"/directory/3834/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"Cisco Finesse","position":3,"item":"/software/2056587/cisco-finesse","@type":"ListItem"},{"name":"Cisco Finesse Alternatives ","position":4,"item":"https://www.getapp.co.uk/alternatives/2056587/cisco-finesse","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Find Top 20 Cisco Finesse Alternatives - GetApp UK 2026","@context":"https://schema.org","@id":"https://www.getapp.co.uk/alternatives/2056587/cisco-finesse#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.co.uk/software/10036/zoho-desk","@type":"ListItem"},{"name":"Sobot","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/842aa0f1-659b-4283-b84d-f66a8fe6f828.jpeg","url":"https://www.getapp.co.uk/software/2079329/sobot","@type":"ListItem"},{"name":"Ringover","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.getapp.co.uk/software/117547/ringover","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.co.uk/software/91301/liveagent","@type":"ListItem"},{"name":"NiCE CXone","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.co.uk/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Amazon Connect","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.getapp.co.uk/software/2057092/amazon-connect","@type":"ListItem"},{"name":"Genesys Cloud CX","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.co.uk/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Superchat","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.getapp.co.uk/software/2058817/superchat","@type":"ListItem"},{"name":"HoduCC","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.getapp.co.uk/software/456711/hoducc","@type":"ListItem"},{"name":"Five9","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.co.uk/software/91276/five9","@type":"ListItem"},{"name":"CallHippo","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.getapp.co.uk/software/107461/callhippo","@type":"ListItem"},{"name":"Glassix","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73fa782a-b426-4387-a141-99ab6979cf2e.png","url":"https://www.getapp.co.uk/software/2068829/glassix","@type":"ListItem"},{"name":"inconnect","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.getapp.co.uk/software/2057354/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Gladly","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.co.uk/software/106673/gladly","@type":"ListItem"},{"name":"Talkdesk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.getapp.co.uk/software/100659/talkdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.co.uk/software/9448/zendesk","@type":"ListItem"},{"name":"Bitrix24","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.co.uk/software/90602/bitrix24","@type":"ListItem"},{"name":"Front","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.co.uk/software/102177/front","@type":"ListItem"},{"name":"Liberty Converse","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/164f78a1-f4cd-4f88-b43b-e4d63141dd4d.jpeg","url":"https://www.getapp.co.uk/software/2048767/liberty-converse","@type":"ListItem"},{"name":"XCALLY","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.getapp.co.uk/software/112271/xcally","@type":"ListItem"}],"numberOfItems":20}
</script>