---
description: Learn how Dynamics 365 Customer Service can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Dynamics 365 Customer Service.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dynamics 365 Customer Service Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Dynamics 365 Customer Service](/software/2057903/dynamics-365-customer-service) > [Dynamics 365 Customer Service Alternatives ](https://www.getapp.co.uk/alternatives/2057903/dynamics-365-customer-service)

# Alternatives to Dynamics 365 Customer Service

Canonical: https://www.getapp.co.uk/alternatives/2057903/dynamics-365-customer-service

> Explore the top alternatives to Dynamics 365 Customer Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/10036/2057903/zoho-desk/vs/dynamics-365-customer-service)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/9448/2057903/zendesk/vs/dynamics-365-customer-service)
3. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.co.uk/software/116767/helpdesk)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/116767/2057903/helpdesk/vs/dynamics-365-customer-service)
4. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.co.uk/software/119575/hubspot-service-hub)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/119575/2057903/hubspot-service-hub/vs/dynamics-365-customer-service)
5. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.co.uk/software/91379/intercom)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/91379/2057903/intercom/vs/dynamics-365-customer-service)
6. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/10317/2057903/freshdesk/vs/dynamics-365-customer-service)
7. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
   - [View profile](https://www.getapp.co.uk/software/91207/agi-self-service)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/91207/2057903/agi-self-service/vs/dynamics-365-customer-service)
8. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.co.uk/software/90378/salesforce)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/90378/2057903/salesforce/vs/dynamics-365-customer-service)
9. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.uk/software/8385/livechat)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/8385/2057903/livechat/vs/dynamics-365-customer-service)
10. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/91301/2057903/liveagent/vs/dynamics-365-customer-service)
11. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
    - [View profile](https://www.getapp.co.uk/software/132287/milvus)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/132287/2057903/milvus/vs/dynamics-365-customer-service)
12. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.co.uk/software/105081/tidio-chat)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/105081/2057903/tidio-chat/vs/dynamics-365-customer-service)
13. **Dynamics 365** — 4.4/5 (5822 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.co.uk/software/90844/dynamics-365)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/90844/2057903/dynamics-365/vs/dynamics-365-customer-service)
14. **Zoho Assist** — 4.7/5 (1406 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.co.uk/software/9913/zoho-assist)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/9913/2057903/zoho-assist/vs/dynamics-365-customer-service)
15. **Superchat** — 4.8/5 (282 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.co.uk/software/2058817/superchat)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/2057903/2058817/dynamics-365-customer-service/vs/superchat)
16. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/91754/2057903/salesforce-1-service-cloud/vs/dynamics-365-customer-service)
17. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.co.uk/software/91811/jira-service-management)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/91811/2057903/jira-service-management/vs/dynamics-365-customer-service)
18. **Bitrix24** — 4.2/5 (990 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/90602/2057903/bitrix24/vs/dynamics-365-customer-service)
19. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.co.uk/software/105673/supportbench)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/105673/2057903/supportbench/vs/dynamics-365-customer-service)
20. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.co.uk/software/106673/gladly)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.co.uk/compare/106673/2057903/gladly/vs/dynamics-365-customer-service)

## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2057903/dynamics-365-customer-service)
- [View Product Profile](https://www.getapp.co.uk/software/2057903/dynamics-365-customer-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/dynamics-365-customer-service/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2057903/dynamics-365-customer-service> |
| en-AU | <https://www.getapp.com.au/alternatives/2057903/dynamics-365-customer-service> |
| en-CA | <https://www.getapp.ca/alternatives/2057903/dynamics-365-customer-service> |
| en-GB | <https://www.getapp.co.uk/alternatives/2057903/dynamics-365-customer-service> |
| en-IE | <https://www.getapp.ie/alternatives/2057903/dynamics-365-customer-service> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2057903/dynamics-365-customer-service> |
| en-SG | <https://www.getapp.sg/alternatives/2057903/dynamics-365-customer-service> |
| en-ZA | <https://www.getapp.za.com/alternatives/2057903/dynamics-365-customer-service> |

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