---
description: Learn how NinjaChat can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for NinjaChat.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NinjaChat Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [NinjaChat](/software/2058779/ninjachat) > [NinjaChat Alternatives ](https://www.getapp.co.uk/alternatives/2058779/ninjachat)

# Alternatives to NinjaChat

Canonical: https://www.getapp.co.uk/alternatives/2058779/ninjachat

> Explore the top alternatives to NinjaChat. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/9448/2058779/zendesk/vs/ninjachat)
2. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/10317/2058779/freshdesk/vs/ninjachat)
3. **Trustpilot** — 4.5/5 (1207 reviews) — Customer review management platform for online businesses
   - [View profile](https://www.getapp.co.uk/software/113149/trustpilot)
   - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/113149/2058779/trustpilot/vs/ninjachat)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/91301/2058779/liveagent/vs/ninjachat)
5. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback
   - [View profile](https://www.getapp.co.uk/software/101401/survicate)
   - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/101401/2058779/survicate/vs/ninjachat)
6. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.co.uk/software/105081/tidio-chat)
   - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/105081/2058779/tidio-chat/vs/ninjachat)
7. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
   - [View profile](https://www.getapp.co.uk/software/116767/helpdesk)
   - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/116767/2058779/helpdesk/vs/ninjachat)
8. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.uk/software/91351/freshservice)
   - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/91351/2058779/freshservice/vs/ninjachat)
9. **Typeform** — 4.7/5 (982 reviews) — Interactive form builder for data collection
   - [View profile](https://www.getapp.co.uk/software/91581/typeform)
   - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/91581/2058779/typeform/vs/ninjachat)
10. **Weave** — 4.4/5 (699 reviews) — Customer communication and appointment scheduling solution
    - [View profile](https://www.getapp.co.uk/software/121867/weave)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/121867/2058779/weave/vs/ninjachat)
11. **GiveMe5.ai** — 4.7/5 (86 reviews) — Reputation management software for handling customer reviews
    - [View profile](https://www.getapp.co.uk/software/182703/GiveMe5-ai)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/182703/2058779/GiveMe5-ai/vs/ninjachat)
12. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.co.uk/software/104597/genesys-cloud)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/104597/2058779/genesys-cloud/vs/ninjachat)
13. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based agentic marketing for multi-location brands
    - [View profile](https://www.getapp.co.uk/software/112535/birdeye)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/112535/2058779/birdeye/vs/ninjachat)
14. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
    - [View profile](https://www.getapp.co.uk/software/20502/hiver)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/20502/2058779/hiver/vs/ninjachat)
15. **ReviewInc** — 4.8/5 (35 reviews) — Reputation management and customer experience software unite
    - [View profile](https://www.getapp.co.uk/software/2002655/reviewinc)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/2002655/2058779/reviewinc/vs/ninjachat)
16. **Kustomer** — 4.7/5 (80 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.co.uk/software/109551/kustomer)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/109551/2058779/kustomer/vs/ninjachat)
17. **Questback** — 4.7/5 (58 reviews) — Experience Management
    - [View profile](https://www.getapp.co.uk/software/2072337/questback)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/2058779/2072337/ninjachat/vs/questback)
18. **Front** — 4.5/5 (292 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.co.uk/software/102177/front)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/102177/2058779/front/vs/ninjachat)
19. **Freshchat** — 4.2/5 (174 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.co.uk/software/106095/freshchat)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/106095/2058779/freshchat/vs/ninjachat)
20. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
    - [Compare vs NinjaChat](https://www.getapp.co.uk/compare/90602/2058779/bitrix24/vs/ninjachat)

## Related Categories

- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)
- [Customer Satisfaction Software](https://www.getapp.co.uk/directory/1029/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.getapp.co.uk/directory/1139/customer-communications-management/software)
- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2058779/ninjachat)
- [View Product Profile](https://www.getapp.co.uk/software/2058779/ninjachat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2058779/ninjachat> |
| de-AT | <https://www.getapp.at/alternatives/2058779/ninjachat> |
| en | <https://www.getapp.com/customer-management-software/a/ninjachat/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2058779/ninjachat> |
| en-AU | <https://www.getapp.com.au/alternatives/2058779/ninjachat> |
| en-CA | <https://www.getapp.ca/alternatives/2058779/ninjachat> |
| en-GB | <https://www.getapp.co.uk/alternatives/2058779/ninjachat> |
| en-IE | <https://www.getapp.ie/alternatives/2058779/ninjachat> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2058779/ninjachat> |
| en-SG | <https://www.getapp.sg/alternatives/2058779/ninjachat> |
| en-ZA | <https://www.getapp.za.com/alternatives/2058779/ninjachat> |
| fr | <https://www.getapp.fr/alternatives/2058779/ninjachat> |
| fr-BE | <https://fr.getapp.be/alternatives/2058779/ninjachat> |
| fr-CA | <https://fr.getapp.ca/alternatives/2058779/ninjachat> |
| nl | <https://www.getapp.nl/alternatives/2058779/ninjachat> |
| nl-BE | <https://www.getapp.be/alternatives/2058779/ninjachat> |
| pt | <https://www.getapp.com.br/alternatives/2058779/ninjachat> |
| pt-PT | <https://www.getapp.pt/alternatives/2058779/ninjachat> |

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