---
description: Learn how Alcea Helpdesk can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Alcea Helpdesk.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alcea Helpdesk Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [Alcea Helpdesk](/software/2059023/alcea-helpdesk) > [Alcea Helpdesk Alternatives ](https://www.getapp.co.uk/alternatives/2059023/alcea-helpdesk)

# Alternatives to Alcea Helpdesk

Canonical: https://www.getapp.co.uk/alternatives/2059023/alcea-helpdesk

> Explore the top alternatives to Alcea Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/10036/2059023/zoho-desk/vs/alcea-helpdesk)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/9448/2059023/zendesk/vs/alcea-helpdesk)
3. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.co.uk/software/116767/helpdesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/116767/2059023/helpdesk/vs/alcea-helpdesk)
4. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.uk/software/91811/jira-service-management)
   - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/91811/2059023/jira-service-management/vs/alcea-helpdesk)
5. **TeamViewer ONE** — 4.6/5 (11626 reviews) — Remote support, remote access \& device management software
   - [View profile](https://www.getapp.co.uk/software/90948/teamviewer)
   - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/90948/2059023/teamviewer/vs/alcea-helpdesk)
6. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.uk/software/8385/livechat)
   - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/8385/2059023/livechat/vs/alcea-helpdesk)
7. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/91301/2059023/liveagent/vs/alcea-helpdesk)
8. **Zoho Assist** — 4.7/5 (1406 reviews) — Cloud-based remote support solution
   - [View profile](https://www.getapp.co.uk/software/9913/zoho-assist)
   - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/9913/2059023/zoho-assist/vs/alcea-helpdesk)
9. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/10317/2059023/freshdesk/vs/alcea-helpdesk)
10. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
    - [View profile](https://www.getapp.co.uk/software/91351/freshservice)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/91351/2059023/freshservice/vs/alcea-helpdesk)
11. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.co.uk/software/105081/tidio-chat)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/105081/2059023/tidio-chat/vs/alcea-helpdesk)
12. **Guru** — 4.8/5 (639 reviews) — Connect all company knowledge. Access it everywhere. Build t
    - [View profile](https://www.getapp.co.uk/software/123167/guru)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/123167/2059023/guru/vs/alcea-helpdesk)
13. **ServiceNow** — 4.5/5 (348 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.co.uk/software/9156/servicenow)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/9156/2059023/servicenow/vs/alcea-helpdesk)
14. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.co.uk/software/120371/boss-solutions-suite)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/120371/2059023/boss-solutions-suite/vs/alcea-helpdesk)
15. **Crisp** — 4.6/5 (147 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.co.uk/software/111347/crisp)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/111347/2059023/crisp/vs/alcea-helpdesk)
16. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.co.uk/software/116599/giva-customer-service)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/116599/2059023/giva-customer-service/vs/alcea-helpdesk)
17. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.co.uk/software/90863/sysaid)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/90863/2059023/sysaid/vs/alcea-helpdesk)
18. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
    - [View profile](https://www.getapp.co.uk/software/119575/hubspot-service-hub)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/119575/2059023/hubspot-service-hub/vs/alcea-helpdesk)
19. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.co.uk/software/2059324/faveo-helpdesk)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/2059023/2059324/alcea-helpdesk/vs/faveo-helpdesk)
20. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.co.uk/software/20521/manageengine-service-desk-plus)
    - [Compare vs Alcea Helpdesk](https://www.getapp.co.uk/compare/20521/2059023/manageengine-service-desk-plus/vs/alcea-helpdesk)

## Related Categories

- [Issue Tracking Software](https://www.getapp.co.uk/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2059023/alcea-helpdesk)
- [View Product Profile](https://www.getapp.co.uk/software/2059023/alcea-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2059023/alcea-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/2059023/alcea-helpdesk> |
| en | <https://www.getapp.com/all-software/a/alcea-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059023/alcea-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2059023/alcea-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059023/alcea-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2059023/alcea-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059023/alcea-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2059023/alcea-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059023/alcea-helpdesk> |
| es | <https://www.getapp.es/alternatives/2059023/alcea-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/2059023/alcea-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/2059023/alcea-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/2059023/alcea-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/2059023/alcea-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/2059023/alcea-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/2059023/alcea-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/2059023/alcea-helpdesk> |
| pt | <https://www.getapp.com.br/alternatives/2059023/alcea-helpdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/2059023/alcea-helpdesk> |

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