---
description: Learn how HelpShelf can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for HelpShelf.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpShelf Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HelpShelf](/software/2060089/helpshelf) > [HelpShelf Alternatives ](https://www.getapp.co.uk/alternatives/2060089/helpshelf)

# Alternatives to HelpShelf

Canonical: https://www.getapp.co.uk/alternatives/2060089/helpshelf

> Explore the top alternatives to HelpShelf. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/10317/2060089/freshdesk/vs/helpshelf)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/91301/2060089/liveagent/vs/helpshelf)
3. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
   - [View profile](https://www.getapp.co.uk/software/113999/engagebay-marketing)
   - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/113999/2060089/engagebay-marketing/vs/helpshelf)
4. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.uk/software/91351/freshservice)
   - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/91351/2060089/freshservice/vs/helpshelf)
5. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based agentic marketing for multi-location brands
   - [View profile](https://www.getapp.co.uk/software/112535/birdeye)
   - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/112535/2060089/birdeye/vs/helpshelf)
6. **Slack** — 4.7/5 (24219 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.co.uk/software/91563/slack)
   - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/91563/2060089/slack/vs/helpshelf)
7. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.uk/software/8385/livechat)
   - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/8385/2060089/livechat/vs/helpshelf)
8. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.uk/software/91811/jira-service-management)
   - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/91811/2060089/jira-service-management/vs/helpshelf)
9. **Aircall** — 4.2/5 (466 reviews) — Phone System for Support and Sales Teams
   - [View profile](https://www.getapp.co.uk/software/100333/aircall)
   - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/100333/2060089/aircall/vs/helpshelf)
10. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.co.uk/software/116767/helpdesk)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/116767/2060089/helpdesk/vs/helpshelf)
11. **Lime CRM** — 4.3/5 (145 reviews) — We create customer heroes, a platform for customer journeys.
    - [View profile](https://www.getapp.co.uk/software/2038799/lime)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/2038799/2060089/lime/vs/helpshelf)
12. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.co.uk/software/90863/sysaid)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/90863/2060089/sysaid/vs/helpshelf)
13. **ScreenConnect** — 4.7/5 (1903 reviews) — Remote meeting platform for resolving customers' queries
    - [View profile](https://www.getapp.co.uk/software/102389/ScreenConnect)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/102389/2060089/ScreenConnect/vs/helpshelf)
14. **The Mortgage Office** — 4.8/5 (289 reviews) — Web-based mortgage and loan servicing software
    - [View profile](https://www.getapp.co.uk/software/103191/the-mortgage-office)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/103191/2060089/the-mortgage-office/vs/helpshelf)
15. **Front** — 4.5/5 (292 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.co.uk/software/102177/front)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/102177/2060089/front/vs/helpshelf)
16. **Method CRM** — 4.2/5 (143 reviews) — CRM that adapts to your business, not the other way around
    - [View profile](https://www.getapp.co.uk/software/90941/method-crm)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/90941/2060089/method-crm/vs/helpshelf)
17. **Lucky Orange** — 4.7/5 (268 reviews) — All-in-one conversion optimization suite for website owners
    - [View profile](https://www.getapp.co.uk/software/112955/lucky-orange)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/112955/2060089/lucky-orange/vs/helpshelf)
18. **Freshchat** — 4.2/5 (174 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.co.uk/software/106095/freshchat)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/106095/2060089/freshchat/vs/helpshelf)
19. **monday service** — 4.6/5 (111 reviews) — Customer support and service solution
    - [View profile](https://www.getapp.co.uk/software/2079989/monday-service)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/2060089/2079989/helpshelf/vs/monday-service)
20. **FixMe.IT** — 4.8/5 (389 reviews) — Remote Support Software That Always Works
    - [View profile](https://www.getapp.co.uk/software/2336/fixme-it)
    - [Compare vs HelpShelf](https://www.getapp.co.uk/compare/2336/2060089/fixme-it/vs/helpshelf)

## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2060089/helpshelf)
- [View Product Profile](https://www.getapp.co.uk/software/2060089/helpshelf)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpshelf/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2060089/helpshelf> |
| en-AU | <https://www.getapp.com.au/alternatives/2060089/helpshelf> |
| en-CA | <https://www.getapp.ca/alternatives/2060089/helpshelf> |
| en-GB | <https://www.getapp.co.uk/alternatives/2060089/helpshelf> |
| en-IE | <https://www.getapp.ie/alternatives/2060089/helpshelf> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2060089/helpshelf> |
| en-SG | <https://www.getapp.sg/alternatives/2060089/helpshelf> |
| en-ZA | <https://www.getapp.za.com/alternatives/2060089/helpshelf> |

-----

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