---
description: Learn how BoldDesk can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for BoldDesk.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BoldDesk Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [BoldDesk](/software/2066488/bolddesk) > [BoldDesk Alternatives ](https://www.getapp.co.uk/alternatives/2066488/bolddesk)

# Alternatives to BoldDesk

Canonical: https://www.getapp.co.uk/alternatives/2066488/bolddesk

> Explore the top alternatives to BoldDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/9448/2066488/zendesk/vs/bolddesk)
2. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/90863/sysaid)
   - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/90863/2066488/sysaid/vs/bolddesk)
3. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/10036/2066488/zoho-desk/vs/bolddesk)
4. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.uk/software/91351/freshservice)
   - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/91351/2066488/freshservice/vs/bolddesk)
5. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.co.uk/software/119575/hubspot-service-hub)
   - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/119575/2066488/hubspot-service-hub/vs/bolddesk)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/91301/2066488/liveagent/vs/bolddesk)
7. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/10317/2066488/freshdesk/vs/bolddesk)
8. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.co.uk/software/132287/milvus)
   - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/132287/2066488/milvus/vs/bolddesk)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.uk/software/8385/livechat)
   - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/8385/2066488/livechat/vs/bolddesk)
10. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
    - [View profile](https://www.getapp.co.uk/software/113939/bomgar)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/113939/2066488/bomgar/vs/bolddesk)
11. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.co.uk/software/91811/jira-service-management)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/91811/2066488/jira-service-management/vs/bolddesk)
12. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.co.uk/software/105081/tidio-chat)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/105081/2066488/tidio-chat/vs/bolddesk)
13. **ServiceNow** — 4.5/5 (361 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.co.uk/software/9156/servicenow)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/9156/2066488/servicenow/vs/bolddesk)
14. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.co.uk/software/116767/helpdesk)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/116767/2066488/helpdesk/vs/bolddesk)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.uk/software/91754/salesforce)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/91754/2066488/salesforce/vs/bolddesk)
16. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.co.uk/software/90462/help-scout)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/90462/2066488/help-scout/vs/bolddesk)
17. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.co.uk/software/105673/supportbench)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/105673/2066488/supportbench/vs/bolddesk)
18. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.co.uk/software/2072659/servicetonic)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/2066488/2072659/bolddesk/vs/servicetonic)
19. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.co.uk/software/20521/manageengine-service-desk-plus)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/20521/2066488/manageengine-service-desk-plus/vs/bolddesk)
20. **Harmony** — 4.9/5 (33 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.co.uk/software/2084708/harmony-1)
    - [Compare vs BoldDesk](https://www.getapp.co.uk/compare/2066488/2084708/bolddesk/vs/harmony-1)

## Related Categories

- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)
- [Complaint Management Software](https://www.getapp.co.uk/directory/841/complaint-management/software)
- [AI Agents for Customer Support](https://www.getapp.co.uk/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2066488/bolddesk)
- [View Product Profile](https://www.getapp.co.uk/software/2066488/bolddesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/bolddesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2066488/bolddesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2066488/bolddesk> |
| en-CA | <https://www.getapp.ca/alternatives/2066488/bolddesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2066488/bolddesk> |
| en-IE | <https://www.getapp.ie/alternatives/2066488/bolddesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2066488/bolddesk> |
| en-SG | <https://www.getapp.sg/alternatives/2066488/bolddesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2066488/bolddesk> |

-----

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