---
description: Learn how OpenText ZENworks Service Desk can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for OpenText ZENworks Service Desk.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenText ZENworks Service Desk Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [OpenText ZENworks Service Desk](/software/2067629/zenworks-service-desk) > [OpenText ZENworks Service Desk Alternatives ](https://www.getapp.co.uk/alternatives/2067629/zenworks-service-desk)

# Alternatives to OpenText ZENworks Service Desk

Canonical: https://www.getapp.co.uk/alternatives/2067629/zenworks-service-desk

> Explore the top alternatives to OpenText ZENworks Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/9448/2067629/zendesk/vs/zenworks-service-desk)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.co.uk/software/91811/jira-service-management)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/91811/2067629/jira-service-management/vs/zenworks-service-desk)
3. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/90863/sysaid)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/90863/2067629/sysaid/vs/zenworks-service-desk)
4. **NinjaOne** — 4.7/5 (288 reviews) — Unified endpoint management \& IT automation platform
   - [View profile](https://www.getapp.co.uk/software/108129/ninjarmm)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/108129/2067629/ninjarmm/vs/zenworks-service-desk)
5. **Atera** — 4.5/5 (448 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.co.uk/software/102017/atera)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/102017/2067629/atera/vs/zenworks-service-desk)
6. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.uk/software/91351/freshservice)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/91351/2067629/freshservice/vs/zenworks-service-desk)
7. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/91301/2067629/liveagent/vs/zenworks-service-desk)
8. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.co.uk/software/132287/milvus)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/132287/2067629/milvus/vs/zenworks-service-desk)
9. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
   - [View profile](https://www.getapp.co.uk/software/2066040/desk-manager)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/2066040/2067629/desk-manager/vs/zenworks-service-desk)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.co.uk/software/20521/manageengine-service-desk-plus)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/20521/2067629/manageengine-service-desk-plus/vs/zenworks-service-desk)
11. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.co.uk/software/1336/solarwinds-service-desk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/1336/2067629/solarwinds-service-desk/vs/zenworks-service-desk)
12. **ALVAO Service Desk** — 4.6/5 (29 reviews) — AI-powered ITSM solution designed for Microsoft 365
    - [View profile](https://www.getapp.co.uk/software/2067614/alvao-service-desk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/2067614/2067629/alvao-service-desk/vs/zenworks-service-desk)
13. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.co.uk/software/111785/topdesk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/111785/2067629/topdesk/vs/zenworks-service-desk)
14. **HaloITSM** — 4.7/5 (44 reviews) — ITSM solution for managing incidents \& assets
    - [View profile](https://www.getapp.co.uk/software/130803/haloitsm)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/130803/2067629/haloitsm/vs/zenworks-service-desk)
15. **Mint Service Desk** — 4.8/5 (23 reviews) — IT service desk and asset management solution
    - [View profile](https://www.getapp.co.uk/software/117895/mint-service-desk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/117895/2067629/mint-service-desk/vs/zenworks-service-desk)
16. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.co.uk/software/120371/boss-solutions-suite)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/120371/2067629/boss-solutions-suite/vs/zenworks-service-desk)
17. **OXARI ServiceDesk** — 4.8/5 (10 reviews) — IT tickets and problems management solution
    - [View profile](https://www.getapp.co.uk/software/2082923/oxari-servicedesk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/2067629/2082923/zenworks-service-desk/vs/oxari-servicedesk)
18. **Motadata ServiceOps** — 4.6/5 (50 reviews) — IT service management platform to adopt digital changes
    - [View profile](https://www.getapp.co.uk/software/2058146/motadata-serviceops)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/2058146/2067629/motadata-serviceops/vs/zenworks-service-desk)
19. **Autotask PSA** — 4.2/5 (156 reviews) — IT Business Management Software Platform
    - [View profile](https://www.getapp.co.uk/software/10348/autotask-psa)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/10348/2067629/autotask-psa/vs/zenworks-service-desk)
20. **Deepser** — 4.6/5 (57 reviews) — IT service desk, CRM, and asset management software
    - [View profile](https://www.getapp.co.uk/software/2002751/deepser)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.co.uk/compare/2002751/2067629/deepser/vs/zenworks-service-desk)

## Related Categories

- [Service Desk Software](https://www.getapp.co.uk/directory/1249/service-desk/software)
- [Incident Management Software](https://www.getapp.co.uk/directory/1415/incident-management/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2067629/zenworks-service-desk)
- [View Product Profile](https://www.getapp.co.uk/software/2067629/zenworks-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/zenworks-service-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2067629/zenworks-service-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/2067629/zenworks-service-desk> |
| en-CA | <https://www.getapp.ca/alternatives/2067629/zenworks-service-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2067629/zenworks-service-desk> |
| en-IE | <https://www.getapp.ie/alternatives/2067629/zenworks-service-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2067629/zenworks-service-desk> |
| en-SG | <https://www.getapp.sg/alternatives/2067629/zenworks-service-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2067629/zenworks-service-desk> |

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