---
description: Learn how Hosted Contact Center can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Hosted Contact Center.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hosted Contact Center Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Debt Collection Software](/directory/244/debt-collection/software) > [Hosted Contact Center](/software/2068659/hosted-contact-center) > [Hosted Contact Center Alternatives ](https://www.getapp.co.uk/alternatives/2068659/hosted-contact-center)

# Alternatives to Hosted Contact Center

Canonical: https://www.getapp.co.uk/alternatives/2068659/hosted-contact-center

> Explore the top alternatives to Hosted Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Dialpad** — 4.2/5 (570 reviews) — The AI-native platform where conversations become action.
   - [View profile](https://www.getapp.co.uk/software/103849/dialpad-sell)
   - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/103849/2068659/dialpad-sell/vs/hosted-contact-center)
2. **CTM** — 4.7/5 (159 reviews) — Conversation analytics for marketing attribution
   - [View profile](https://www.getapp.co.uk/software/127363/calltrackingmetrics)
   - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/127363/2068659/calltrackingmetrics/vs/hosted-contact-center)
3. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.co.uk/software/91276/five9)
   - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/91276/2068659/five9/vs/hosted-contact-center)
4. **RingCX** — 4.2/5 (258 reviews) — AI-powered contact center
   - [View profile](https://www.getapp.co.uk/software/105435/ringcentral-contact-centre)
   - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/105435/2068659/ringcentral-contact-centre/vs/hosted-contact-center)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.co.uk/software/8391/incontact-call-center-software)
   - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/8391/2068659/incontact-call-center-software/vs/hosted-contact-center)
6. **JustCall** — 4.1/5 (225 reviews) — AI-Powered Business Communication for Sales \&amp; Support Teams
   - [View profile](https://www.getapp.co.uk/software/2047760/justcall)
   - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/2047760/2068659/justcall/vs/hosted-contact-center)
7. **iPlum** — 4.7/5 (3 reviews) — VoIP app for calls, secure text \&amp; phone tree communication
   - [View profile](https://www.getapp.co.uk/software/2047503/iplum)
   - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/2047503/2068659/iplum/vs/hosted-contact-center)
8. **CloudTalk** — 4.4/5 (269 reviews) — Cloud-based call center software for sales and support teams
   - [View profile](https://www.getapp.co.uk/software/114835/cloudtalk)
   - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/114835/2068659/cloudtalk/vs/hosted-contact-center)
9. **Ringover** — 4.7/5 (884 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.co.uk/software/117547/ringover)
   - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/117547/2068659/ringover/vs/hosted-contact-center)
10. **Genesys Cloud CX** — 4.3/5 (268 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.co.uk/software/104597/genesys-cloud)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/104597/2068659/genesys-cloud/vs/hosted-contact-center)
11. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-based contact center \&amp; customer experience platform
    - [View profile](https://www.getapp.co.uk/software/100659/talkdesk)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/100659/2068659/talkdesk/vs/hosted-contact-center)
12. **Kixie PowerCall** — 4.6/5 (295 reviews) — More Connections, Better Conversations. AI-enhanced RevComms
    - [View profile](https://www.getapp.co.uk/software/104961/kixie)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/104961/2068659/kixie/vs/hosted-contact-center)
13. **3C Plus** (0 reviews) — Call center software for managing telephony operations
    - [View profile](https://www.getapp.co.uk/software/2042423/3c-plus)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/2042423/2068659/3c-plus/vs/hosted-contact-center)
14. **Aircall** — 4.2/5 (465 reviews) — Phone System for Support and Sales Teams
    - [View profile](https://www.getapp.co.uk/software/100333/aircall)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/100333/2068659/aircall/vs/hosted-contact-center)
15. **ZIWO** — 4.6/5 (109 reviews) — API Based cloud contact center software with CRM Integration
    - [View profile](https://www.getapp.co.uk/software/131291/ziwo)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/131291/2068659/ziwo/vs/hosted-contact-center)
16. **Twilio** — 4.4/5 (507 reviews) — Build, Scale, and Operate Customized Communication Solutions
    - [View profile](https://www.getapp.co.uk/software/90610/twilio-communications-platform)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/90610/2068659/twilio-communications-platform/vs/hosted-contact-center)
17. **Squaretalk** — 4.8/5 (114 reviews) — All-in-one contact center platform for sales automation
    - [View profile](https://www.getapp.co.uk/software/106691/squaretalk-matrix)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/106691/2068659/squaretalk-matrix/vs/hosted-contact-center)
18. **Voiso** — 4.7/5 (30 reviews) — AI-first contact center software to drive your growth
    - [View profile](https://www.getapp.co.uk/software/133847/voiso)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/133847/2068659/voiso/vs/hosted-contact-center)
19. **Bright Pattern** — 4.8/5 (104 reviews) — Cloud Contact Center Software with Embedded AI
    - [View profile](https://www.getapp.co.uk/software/91164/servicepattern)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/91164/2068659/servicepattern/vs/hosted-contact-center)
20. **Ytel** — 3.9/5 (26 reviews) — Awarded Outbound Contact Center Software (24/7 U.S. Support)
    - [View profile](https://www.getapp.co.uk/software/104729/x5-cloud-contact-center)
    - [Compare vs Hosted Contact Center](https://www.getapp.co.uk/compare/104729/2068659/x5-cloud-contact-center/vs/hosted-contact-center)

## Related Categories

- [Debt Collection Software](https://www.getapp.co.uk/directory/244/debt-collection/software)
- [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software)
- [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software)
- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)
- [Unified Communications Software](https://www.getapp.co.uk/directory/599/unified-communications/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2068659/hosted-contact-center)
- [View Product Profile](https://www.getapp.co.uk/software/2068659/hosted-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/hosted-contact-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2068659/hosted-contact-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2068659/hosted-contact-center> |
| en-CA | <https://www.getapp.ca/alternatives/2068659/hosted-contact-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2068659/hosted-contact-center> |
| en-IE | <https://www.getapp.ie/alternatives/2068659/hosted-contact-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2068659/hosted-contact-center> |
| en-SG | <https://www.getapp.sg/alternatives/2068659/hosted-contact-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2068659/hosted-contact-center> |

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