---
description: Learn how BotPenguin can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for BotPenguin.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BotPenguin Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Lead Generation Software](/directory/1047/lead-generation/software) > [BotPenguin](/software/2078574/botpenguin) > [BotPenguin Alternatives ](https://www.getapp.co.uk/alternatives/2078574/botpenguin)

# Alternatives to BotPenguin

Canonical: https://www.getapp.co.uk/alternatives/2078574/botpenguin

> Explore the top alternatives to BotPenguin. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Slack** — 4.7/5 (24219 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.co.uk/software/91563/slack)
   - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/91563/2078574/slack/vs/botpenguin)
2. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.uk/software/8385/livechat)
   - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/8385/2078574/livechat/vs/botpenguin)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/91301/2078574/liveagent/vs/botpenguin)
4. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.co.uk/software/105081/tidio-chat)
   - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/105081/2078574/tidio-chat/vs/botpenguin)
5. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.co.uk/software/2051851/text-request)
   - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/2051851/2078574/text-request/vs/botpenguin)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/9448/2078574/zendesk/vs/botpenguin)
7. **Pipedrive** — 4.5/5 (3062 reviews) — Cloud-based CRM solution for salespeople
   - [View profile](https://www.getapp.co.uk/software/90507/pipedrive)
   - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/90507/2078574/pipedrive/vs/botpenguin)
8. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/10317/2078574/freshdesk/vs/botpenguin)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
   - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/90602/2078574/bitrix24/vs/botpenguin)
10. **Serviceform** — 4.6/5 (30 reviews) — AI-powered conversations for better website conversions
    - [View profile](https://www.getapp.co.uk/software/113479/serviceform)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/113479/2078574/serviceform/vs/botpenguin)
11. **Freshchat** — 4.2/5 (174 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.co.uk/software/106095/freshchat)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/106095/2078574/freshchat/vs/botpenguin)
12. **Drift** — 4.5/5 (200 reviews) — Live chat \& in-app messaging for sales \& marketing
    - [View profile](https://www.getapp.co.uk/software/108899/drift)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/108899/2078574/drift/vs/botpenguin)
13. **Sprinklr** — 4.2/5 (94 reviews) — The definitive AI-native platform for customer experience
    - [View profile](https://www.getapp.co.uk/software/100180/sprinklr-platform)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/100180/2078574/sprinklr-platform/vs/botpenguin)
14. **Leadoo** — 4.6/5 (29 reviews) — Converting existing traffic into leads \& online sales
    - [View profile](https://www.getapp.co.uk/software/160271/leadoo)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/160271/2078574/leadoo/vs/botpenguin)
15. **Smith.ai** — 4.9/5 (49 reviews) — Smith.ai: A superior 24/7 customer engagement solution.
    - [View profile](https://www.getapp.co.uk/software/119823/smith-ai-live-website-chat)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/119823/2078574/smith-ai-live-website-chat/vs/botpenguin)
16. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.co.uk/software/2061511/tiledesk)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/2061511/2078574/tiledesk/vs/botpenguin)
17. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.co.uk/software/113999/engagebay-marketing)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/113999/2078574/engagebay-marketing/vs/botpenguin)
18. **Text** — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.co.uk/software/2082384/Text)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/2078574/2082384/botpenguin/vs/Text)
19. **Customerly** — 4.5/5 (70 reviews) — Cloud-based AI customer service for SaaS teams
    - [View profile](https://www.getapp.co.uk/software/113889/customerly)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/113889/2078574/customerly/vs/botpenguin)
20. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based agentic marketing for multi-location brands
    - [View profile](https://www.getapp.co.uk/software/112535/birdeye)
    - [Compare vs BotPenguin](https://www.getapp.co.uk/compare/112535/2078574/birdeye/vs/botpenguin)

## Related Categories

- [Lead Generation Software](https://www.getapp.co.uk/directory/1047/lead-generation/software)
- [Chatbot Software](https://www.getapp.co.uk/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.co.uk/directory/561/live-chat/software)
- [Customer Engagement Software](https://www.getapp.co.uk/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2078574/botpenguin)
- [View Product Profile](https://www.getapp.co.uk/software/2078574/botpenguin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/botpenguin/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2078574/botpenguin> |
| en-AU | <https://www.getapp.com.au/alternatives/2078574/botpenguin> |
| en-CA | <https://www.getapp.ca/alternatives/2078574/botpenguin> |
| en-GB | <https://www.getapp.co.uk/alternatives/2078574/botpenguin> |
| en-IE | <https://www.getapp.ie/alternatives/2078574/botpenguin> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2078574/botpenguin> |
| en-SG | <https://www.getapp.sg/alternatives/2078574/botpenguin> |
| en-ZA | <https://www.getapp.za.com/alternatives/2078574/botpenguin> |

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