---
description: Learn how Trace can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Trace.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Trace Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/2823/knowledge-base/software) > [Trace](/software/2081549/trace-4) > [Trace Alternatives ](https://www.getapp.co.uk/alternatives/2081549/trace-4)

# Alternatives to Trace

Canonical: https://www.getapp.co.uk/alternatives/2081549/trace-4

> Explore the top alternatives to Trace. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs Trace](https://www.getapp.co.uk/compare/10036/2081549/zoho-desk/vs/trace-4)
2. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.co.uk/software/91351/freshservice)
   - [Compare vs Trace](https://www.getapp.co.uk/compare/91351/2081549/freshservice/vs/trace-4)
3. **Document360** — 4.7/5 (291 reviews) — AI-powered knowledge base and documentation software
   - [View profile](https://www.getapp.co.uk/software/120723/document360)
   - [Compare vs Trace](https://www.getapp.co.uk/compare/120723/2081549/document360/vs/trace-4)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs Trace](https://www.getapp.co.uk/compare/9448/2081549/zendesk/vs/trace-4)
5. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.co.uk/software/91379/intercom)
   - [Compare vs Trace](https://www.getapp.co.uk/compare/91379/2081549/intercom/vs/trace-4)
6. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs Trace](https://www.getapp.co.uk/compare/10317/2081549/freshdesk/vs/trace-4)
7. **Guru** — 4.8/5 (639 reviews) — Connect all company knowledge. Access it everywhere. Build t
   - [View profile](https://www.getapp.co.uk/software/123167/guru)
   - [Compare vs Trace](https://www.getapp.co.uk/compare/123167/2081549/guru/vs/trace-4)
8. **Connecteam** — 4.6/5 (5203 reviews) — Enhance employee management with the only all-in-one app
   - [View profile](https://www.getapp.co.uk/software/105401/connecteam)
   - [Compare vs Trace](https://www.getapp.co.uk/compare/105401/2081549/connecteam/vs/trace-4)
9. **Confluence** — 4.5/5 (3680 reviews) — Remote team collaboration and knowledge workspace
   - [View profile](https://www.getapp.co.uk/software/90949/confluence)
   - [Compare vs Trace](https://www.getapp.co.uk/compare/90949/2081549/confluence/vs/trace-4)
10. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Cloud-based CRM and sales automation software
    - [View profile](https://www.getapp.co.uk/software/90378/salesforce)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/90378/2081549/salesforce/vs/trace-4)
11. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.co.uk/software/90863/sysaid)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/90863/2081549/sysaid/vs/trace-4)
12. **Helpjuice** — 4.7/5 (102 reviews) — Cloud-based knowledge management platform
    - [View profile](https://www.getapp.co.uk/software/105523/helpjuice)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/105523/2081549/helpjuice/vs/trace-4)
13. **IT Glue** — 4.6/5 (331 reviews) — Track, find and know everything in under 30 seconds.
    - [View profile](https://www.getapp.co.uk/software/113707/itglue)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/113707/2081549/itglue/vs/trace-4)
14. **Mayday** — 4.7/5 (31 reviews) — The intelligent knowledge base for customer care
    - [View profile](https://www.getapp.co.uk/software/2068504/mayday)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/2068504/2081549/mayday/vs/trace-4)
15. **KnowledgeOwl** — 4.8/5 (237 reviews) — Knowledge base and documentation software
    - [View profile](https://www.getapp.co.uk/software/91819/helpgizmo)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/91819/2081549/helpgizmo/vs/trace-4)
16. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.co.uk/software/116599/giva-customer-service)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/116599/2081549/giva-customer-service/vs/trace-4)
17. **monday service** — 4.6/5 (108 reviews) — Customer support and service solution
    - [View profile](https://www.getapp.co.uk/software/2079989/monday-service)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/2079989/2081549/monday-service/vs/trace-4)
18. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/91301/2081549/liveagent/vs/trace-4)
19. **Dynamics 365** — 4.4/5 (5822 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.co.uk/software/90844/dynamics-365)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/90844/2081549/dynamics-365/vs/trace-4)
20. **monday.com** — 4.6/5 (6035 reviews) — Project management software
    - [View profile](https://www.getapp.co.uk/software/91734/monday-com)
    - [Compare vs Trace](https://www.getapp.co.uk/compare/91734/2081549/monday-com/vs/trace-4)

## Related Categories

- [Knowledge Base Software](https://www.getapp.co.uk/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2081549/trace-4)
- [View Product Profile](https://www.getapp.co.uk/software/2081549/trace-4)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/trace-4/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2081549/trace-4> |
| en-AU | <https://www.getapp.com.au/alternatives/2081549/trace-4> |
| en-CA | <https://www.getapp.ca/alternatives/2081549/trace-4> |
| en-GB | <https://www.getapp.co.uk/alternatives/2081549/trace-4> |
| en-IE | <https://www.getapp.ie/alternatives/2081549/trace-4> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2081549/trace-4> |
| en-SG | <https://www.getapp.sg/alternatives/2081549/trace-4> |
| en-ZA | <https://www.getapp.za.com/alternatives/2081549/trace-4> |

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