---
description: Learn how Score AI can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Score AI.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Score AI Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Score AI](/software/2082157/score-ai) > [Score AI Alternatives ](https://www.getapp.co.uk/alternatives/2082157/score-ai)

# Alternatives to Score AI

Canonical: https://www.getapp.co.uk/alternatives/2082157/score-ai

> Explore the top alternatives to Score AI. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs Score AI](https://www.getapp.co.uk/compare/10036/2082157/zoho-desk/vs/score-ai)
2. **Leaptree Optimize** — 4.8/5 (12 reviews) — Customer experience QA and performance management solution
   - [View profile](https://www.getapp.co.uk/software/2080898/leaptree-optimize)
   - [Compare vs Score AI](https://www.getapp.co.uk/compare/2080898/2082157/leaptree-optimize/vs/score-ai)
3. **Playvox** — 4.8/5 (109 reviews) — WEM Software for customer service teams.
   - [View profile](https://www.getapp.co.uk/software/108425/playvox)
   - [Compare vs Score AI](https://www.getapp.co.uk/compare/108425/2082157/playvox/vs/score-ai)
4. **VQ Online** — 4.7/5 (18 reviews) — Helping companies keep the promises they make
   - [View profile](https://www.getapp.co.uk/software/2062858/vq-online)
   - [Compare vs Score AI](https://www.getapp.co.uk/compare/2062858/2082157/vq-online/vs/score-ai)
5. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Customer feedback, coaching, and QA for customer support.
   - [View profile](https://www.getapp.co.uk/software/2036983/stella-connect)
   - [Compare vs Score AI](https://www.getapp.co.uk/compare/2036983/2082157/stella-connect/vs/score-ai)
6. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.co.uk/software/8391/incontact-call-center-software)
   - [Compare vs Score AI](https://www.getapp.co.uk/compare/8391/2082157/incontact-call-center-software/vs/score-ai)
7. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Unified communications and collaboration
   - [View profile](https://www.getapp.co.uk/software/2062969/avaya-ip-office)
   - [Compare vs Score AI](https://www.getapp.co.uk/compare/2062969/2082157/avaya-ip-office/vs/score-ai)
8. **Zendesk QA** — 4.9/5 (23 reviews) — Support Quality Assurance Platform
   - [View profile](https://www.getapp.co.uk/software/2047802/klaus)
   - [Compare vs Score AI](https://www.getapp.co.uk/compare/2047802/2082157/klaus/vs/score-ai)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.co.uk/software/104597/genesys-cloud)
   - [Compare vs Score AI](https://www.getapp.co.uk/compare/104597/2082157/genesys-cloud/vs/score-ai)
10. **Klearcom** — 4.8/5 (11 reviews) — Domestic IVR Mapping In Over 100+ Countries
    - [View profile](https://www.getapp.co.uk/software/2076304/klearcom)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/2076304/2082157/klearcom/vs/score-ai)
11. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.co.uk/software/91276/five9)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/91276/2082157/five9/vs/score-ai)
12. **Insightful** — 4.8/5 (156 reviews) — Workforce Productivity \& Analytics
    - [View profile](https://www.getapp.co.uk/software/101651/workpuls)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/101651/2082157/workpuls/vs/score-ai)
13. **Calabrio ONE** — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
    - [View profile](https://www.getapp.co.uk/software/2073149/calabrio-one-suite)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/2073149/2082157/calabrio-one-suite/vs/score-ai)
14. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/91301/2082157/liveagent/vs/score-ai)
15. **OnviSource OmVista** — 4.6/5 (5 reviews) — Turn Data to Insights to Actions with OmVista
    - [View profile](https://www.getapp.co.uk/software/2076102/omvista)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/2076102/2082157/omvista/vs/score-ai)
16. **Capturi** — 4.8/5 (11 reviews) — Conversational AI tool for analyzing phone conversations
    - [View profile](https://www.getapp.co.uk/software/2067261/capturi)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/2067261/2082157/capturi/vs/score-ai)
17. **CallAI** — 4.7/5 (7 reviews) — AI-based call analysis platform
    - [View profile](https://www.getapp.co.uk/software/2068364/callai)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/2068364/2082157/callai/vs/score-ai)
18. **Cisco Finesse** — 4.9/5 (11 reviews) — Customer Service solution with digital experience
    - [View profile](https://www.getapp.co.uk/software/2056587/cisco-finesse)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/2056587/2082157/cisco-finesse/vs/score-ai)
19. **MaestroQA** — 5.0/5 (3 reviews) — QA software with built-in quality analysis for call centers
    - [View profile](https://www.getapp.co.uk/software/2054865/maestroqa)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/2054865/2082157/maestroqa/vs/score-ai)
20. **Twilio Flex** — 5.0/5 (6 reviews) — Omnichannel customer communications system
    - [View profile](https://www.getapp.co.uk/software/2059628/twilio-flex-1)
    - [Compare vs Score AI](https://www.getapp.co.uk/compare/2059628/2082157/twilio-flex-1/vs/score-ai)

## Related Categories

- [Contact Center Quality Assurance Software](https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/2082157/score-ai)
- [View Product Profile](https://www.getapp.co.uk/software/2082157/score-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/score-ai/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2082157/score-ai> |
| en-AU | <https://www.getapp.com.au/alternatives/2082157/score-ai> |
| en-CA | <https://www.getapp.ca/alternatives/2082157/score-ai> |
| en-GB | <https://www.getapp.co.uk/alternatives/2082157/score-ai> |
| en-IE | <https://www.getapp.ie/alternatives/2082157/score-ai> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2082157/score-ai> |
| en-SG | <https://www.getapp.sg/alternatives/2082157/score-ai> |
| en-ZA | <https://www.getapp.za.com/alternatives/2082157/score-ai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Score AI","description":"Find the best Score AI alternatives for your UK business. On our platform you can find free, open source, and cloud-based software similar to Score AI.","url":"https://www.getapp.co.uk/alternatives/2082157/score-ai","about":{"@id":"https://www.getapp.co.uk/alternatives/2082157/score-ai#software"},"breadcrumb":{"@id":"https://www.getapp.co.uk/alternatives/2082157/score-ai#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/alternatives/2082157/score-ai#webpage","mainEntity":{"@id":"https://www.getapp.co.uk/alternatives/2082157/score-ai#software"},"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Score AI","url":"https://www.getapp.co.uk/software/2082157/score-ai","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2082157/score-ai#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance Software","position":2,"item":"/directory/3834/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"Score AI","position":3,"item":"/software/2082157/score-ai","@type":"ListItem"},{"name":"Score AI Alternatives ","position":4,"item":"https://www.getapp.co.uk/alternatives/2082157/score-ai","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/alternatives/2082157/score-ai#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Find Top 20 Score AI Alternatives - GetApp UK 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.co.uk/software/10036/zoho-desk","@type":"ListItem"},{"name":"Leaptree Optimize","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b822e076-3dc6-4df0-88b0-04dc48799da6.jpeg","url":"https://www.getapp.co.uk/software/2080898/leaptree-optimize","@type":"ListItem"},{"name":"Playvox","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28a50137-ebc1-436d-884e-385b7b7c466d.png","url":"https://www.getapp.co.uk/software/108425/playvox","@type":"ListItem"},{"name":"VQ Online","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4b32f392-9df8-4cf5-ad1a-ad7ca6aefa21.jpeg","url":"https://www.getapp.co.uk/software/2062858/vq-online","@type":"ListItem"},{"name":"Medallia Agent Connect","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c22aca53-0cea-42fa-9b17-b9fbdafb8d06.png","url":"https://www.getapp.co.uk/software/2036983/stella-connect","@type":"ListItem"},{"name":"CXone Mpower","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.co.uk/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Avaya Cloud Office","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41fdde43-9be9-4630-8910-9e12e9a316e4.png","url":"https://www.getapp.co.uk/software/2062969/avaya-ip-office","@type":"ListItem"},{"name":"Zendesk QA","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9a4e8b2-a7fe-47d0-b968-ca2a029f886b.jpeg","url":"https://www.getapp.co.uk/software/2047802/klaus","@type":"ListItem"},{"name":"Genesys Cloud CX","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.co.uk/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Klearcom","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9db0a50c-6f31-4698-a345-0cd3fe5e672d.png","url":"https://www.getapp.co.uk/software/2076304/klearcom","@type":"ListItem"},{"name":"Five9","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.co.uk/software/91276/five9","@type":"ListItem"},{"name":"Insightful","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96a0ac5f-e07a-44a0-8fa2-62158a1f14fb.png","url":"https://www.getapp.co.uk/software/101651/workpuls","@type":"ListItem"},{"name":"Calabrio ONE","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a66157ff-bfd8-4bed-8099-b4bdd43482f6.png","url":"https://www.getapp.co.uk/software/2073149/calabrio-one-suite","@type":"ListItem"},{"name":"LiveAgent","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.co.uk/software/91301/liveagent","@type":"ListItem"},{"name":"OnviSource OmVista","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f554e6a3-5413-4adc-9e2d-ab07b223a944.png","url":"https://www.getapp.co.uk/software/2076102/omvista","@type":"ListItem"},{"name":"Capturi","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/566ddf5e-29fb-40fb-a160-e79c8482610f.png","url":"https://www.getapp.co.uk/software/2067261/capturi","@type":"ListItem"},{"name":"CallAI","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f67b3e98-7e76-46ca-846c-42c3da721e99.png","url":"https://www.getapp.co.uk/software/2068364/callai","@type":"ListItem"},{"name":"Cisco Finesse","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e40de8af-aacd-4954-b7b8-21cd807cecbd.png","url":"https://www.getapp.co.uk/software/2056587/cisco-finesse","@type":"ListItem"},{"name":"MaestroQA","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26697e58-d648-441e-8c37-3697144f5fdc.png","url":"https://www.getapp.co.uk/software/2054865/maestroqa","@type":"ListItem"},{"name":"Twilio Flex","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0527f760-9642-4c9d-bc08-015ada8cceb7.png","url":"https://www.getapp.co.uk/software/2059628/twilio-flex-1","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/alternatives/2082157/score-ai#itemlist","numberOfItems":20}
</script>