---
description: Learn how NiCE CXone can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for NiCE CXone.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NiCE CXone Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [NiCE CXone](/software/8391/incontact-call-center-software) > [NiCE CXone Alternatives ](https://www.getapp.co.uk/alternatives/8391/incontact-call-center-software)

# Alternatives to NiCE CXone

Canonical: https://www.getapp.co.uk/alternatives/8391/incontact-call-center-software

> Explore the top alternatives to NiCE CXone. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/10036/incontact-call-center-software/vs/zoho-desk)
2. **Zendesk Suite** — 4.4/5 (4083 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/9448/incontact-call-center-software/vs/zendesk)
3. **Freshdesk** — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/10317/incontact-call-center-software/vs/freshdesk)
4. **Ringover** — 4.7/5 (881 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.co.uk/software/117547/ringover)
   - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/117547/incontact-call-center-software/vs/ringover)
5. **Convoso** — 4.5/5 (395 reviews) — AI virtual agent for call center automation
   - [View profile](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer)
   - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8280/8391/cloud-predictive-dialer/vs/incontact-call-center-software)
6. **DialedIn CCaaS** — 4.8/5 (325 reviews) — Cloud-based contact center solution to streamline operations
   - [View profile](https://www.getapp.co.uk/software/104279/chasedata)
   - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/104279/incontact-call-center-software/vs/chasedata)
7. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/91301/incontact-call-center-software/vs/liveagent)
8. **Readymode** — 4.6/5 (143 reviews) — Cloud-based, all-in-one predictive dialer for outbound sales
   - [View profile](https://www.getapp.co.uk/software/107701/xencall)
   - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/107701/incontact-call-center-software/vs/xencall)
9. **Nextiva** — 4.6/5 (919 reviews) — AI-enabled solution to streamline business communication
   - [View profile](https://www.getapp.co.uk/software/91289/nextiva)
   - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/91289/incontact-call-center-software/vs/nextiva)
10. **Bitrix24** — 4.2/5 (997 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/90602/incontact-call-center-software/vs/bitrix24)
11. **Genesys Cloud CX** — 4.3/5 (264 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.co.uk/software/104597/genesys-cloud)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/104597/incontact-call-center-software/vs/genesys-cloud)
12. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.co.uk/software/91276/five9)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/91276/incontact-call-center-software/vs/five9)
13. **CallHippo** — 4.4/5 (686 reviews) — Cloud-based phone system for sales, support \& growing teams
    - [View profile](https://www.getapp.co.uk/software/107461/callhippo)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/107461/incontact-call-center-software/vs/callhippo)
14. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/91754/incontact-call-center-software/vs/salesforce-1-service-cloud)
15. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.co.uk/software/2049433/nextiva-call-center)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/2049433/incontact-call-center-software/vs/nextiva-call-center)
16. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.co.uk/software/110527/ujet)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/110527/incontact-call-center-software/vs/ujet)
17. **Calabrio ONE** — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
    - [View profile](https://www.getapp.co.uk/software/2073149/calabrio-one-suite)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/2073149/incontact-call-center-software/vs/calabrio-one-suite)
18. **Amazon Connect** — 4.5/5 (94 reviews) — Scalable Omnichannel Contact Center Solution
    - [View profile](https://www.getapp.co.uk/software/2057092/amazon-connect)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/2057092/incontact-call-center-software/vs/amazon-connect)
19. **Aircall** — 4.2/5 (461 reviews) — Phone System for Support and Sales Teams
    - [View profile](https://www.getapp.co.uk/software/100333/aircall)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/100333/incontact-call-center-software/vs/aircall)
20. **RingCX** — 4.2/5 (258 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.co.uk/software/105435/ringcentral-contact-centre)
    - [Compare vs NiCE CXone](https://www.getapp.co.uk/compare/8391/105435/incontact-call-center-software/vs/ringcentral-contact-centre)

## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software)
- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [IVR Software](https://www.getapp.co.uk/directory/289/ivr/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/8391/incontact-call-center-software)
- [View Product Profile](https://www.getapp.co.uk/software/8391/incontact-call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/8391/incontact-call-center-software> |
| de-AT | <https://www.getapp.at/alternatives/8391/incontact-call-center-software> |
| en | <https://www.getapp.com/customer-service-support-software/a/incontact-call-center-software/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/8391/incontact-call-center-software> |
| en-AU | <https://www.getapp.com.au/alternatives/8391/incontact-call-center-software> |
| en-CA | <https://www.getapp.ca/alternatives/8391/incontact-call-center-software> |
| en-GB | <https://www.getapp.co.uk/alternatives/8391/incontact-call-center-software> |
| en-IE | <https://www.getapp.ie/alternatives/8391/incontact-call-center-software> |
| en-NZ | <https://www.getapp.co.nz/alternatives/8391/incontact-call-center-software> |
| en-SG | <https://www.getapp.sg/alternatives/8391/incontact-call-center-software> |
| en-ZA | <https://www.getapp.za.com/alternatives/8391/incontact-call-center-software> |
| es | <https://www.getapp.es/alternatives/8391/incontact-call-center-software> |
| es-CL | <https://www.getapp.cl/alternatives/8391/incontact-call-center-software> |
| es-CO | <https://www.getapp.com.co/alternatives/8391/incontact-call-center-software> |
| es-MX | <https://www.getapp.com.mx/alternatives/8391/incontact-call-center-software> |
| fr | <https://www.getapp.fr/alternatives/8391/incontact-call-center-software> |
| fr-BE | <https://fr.getapp.be/alternatives/8391/incontact-call-center-software> |
| fr-CA | <https://fr.getapp.ca/alternatives/8391/incontact-call-center-software> |
| nl | <https://www.getapp.nl/alternatives/8391/incontact-call-center-software> |
| nl-BE | <https://www.getapp.be/alternatives/8391/incontact-call-center-software> |

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