LiveAgent: Alternatives

How are these alternatives similar to LiveAgent?

The alternatives suggested are similar to LiveAgent in terms of common software categories, shared features and the number of verified user reviews. Explore the following LiveAgent alternatives to see if there are any LiveAgent competitors that you should also consider in your software research.


What are the top 5 alternatives to LiveAgent?


Top 20 alternatives

Deskpro

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about Deskpro

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Conversational Cloud

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Overview

LivePerson is an industry leader in Conversational AI and enterprise-grade chatbots that increase sales and improve customer care at scale on all the world’s most popular messaging channels. Read more about Conversational Cloud

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

RingCentral MVP

RingEX - AI meets trusted communications

Overview

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more. Read more about RingCentral MVP

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.7

Help Scout

Deliver world-class support from one easy-to-use platform.

Overview

Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible. Read more about Help Scout

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud

Business size

S M L

Starting from: US$20.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.7

Crisp

All-in-one multi-channel solution for customer messaging

Overview

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Gist

AI-enabled customer communication solution

Overview

Gist is a customer communication platform that effortlessly combines the power of AI with a personal touch. With most queries auto-resolved, the team can focus on vital interactions. With Gist, users get efficient, top-notch service that benefits your business and customers. Read more about Gist

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.7

Teachable

Create, publish, manage and monetize online teaching courses

Overview

Teachable is an online teaching course creation tool, spanning design, publishing, hosting, eCommerce and analytics for free to enterprise-level customers Read more about Teachable

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 3.8 0.9

ZenHub

Productivity management for disruptive software teams.

Overview

Zenhub is a flexible and competitively priced productivity and project management platform for agile software teams. Disruptive software teams at high-growth organizations and open source projects use Zenhub to build better code faster. Read more about ZenHub

Business size

S M L

Starting from: US$8.33
  • Free Version
  • Free Trial
Value for Money 4.3 0.4

Jira

Project & Issue Tracking Software - See why we're #1!

Overview

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira

Business size

S M L

Starting from: US$7.75
  • Free Version
  • Free Trial
Value for Money 4.3 0.4

Microsoft Teams

Chat-based workspace in Office 365

Overview

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution. Read more about Microsoft Teams

Business size

S M L

Starting from: US$3.80
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Spiceworks Cloud Help Desk

Server and website monitoring software

Overview

Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most! Read more about Spiceworks Cloud Help Desk

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.6 0.1

Total Support HelpDesk CRM

Happy Customers are Loyal Customer

Overview

Total Support HelpDesk software for Customer Service and Helpdesk with built-in customizable contacts database. Call Tracking, Priority Escalation, Activity Dashboard, Built-in Email Service, Hot Tips Knowledgebase, Known Issues Database, and more... Read more about Total Support HelpDesk CRM

Business size

S M L

Starting from: US$480.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.5

Freshworks Customer Service Suite

Omnichannel customer support software

Overview

Freshworks Customer Service Suite facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving. Read more about Freshworks Customer Service Suite

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4 0.7

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Business size

S M L

Starting from: US$60.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.4

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Gorgias

Help desk and customer service solution

Overview

Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service Read more about Gorgias

Business size

S M L

Starting from: US$60.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

LiveChat

Customer service software that boosts online sales.

Overview

LiveChat is an all-in-one customer service platform that helps businesses provide seamless customer service and boost their sales. It’s known for its simple, intuitive design, and ease of use. It integrates with 200+ services and is used by over 37,000 customers in 150 countries. Read more about LiveChat

Business size

S M L

Starting from: US$24.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Kayako

Unified customer service platform

Overview

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako

Business size

S M L

Starting from: US$30.00
  • Free Version
  • Free Trial
Value for Money 3.8 0.9

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.7

Quick view of LiveAgent

Business size

S M L

Pricing starting from:

US$9.00

  • Free Version
  • Free Trial

Value for Money

4.7