---
description: Learn how Salesforce Service Cloud can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Salesforce Service Cloud.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Service Cloud Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Salesforce Service Cloud](/software/91754/salesforce-1-service-cloud) > [Salesforce Service Cloud Alternatives ](https://www.getapp.co.uk/alternatives/91754/salesforce-1-service-cloud)

# Alternatives to Salesforce Service Cloud

Canonical: https://www.getapp.co.uk/alternatives/91754/salesforce-1-service-cloud

> Explore the top alternatives to Salesforce Service Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.co.uk/software/10036/zoho-desk)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/10036/91754/zoho-desk/vs/salesforce-1-service-cloud)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.co.uk/software/9448/zendesk)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/9448/91754/zendesk/vs/salesforce-1-service-cloud)
3. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.co.uk/software/91379/intercom)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91379/91754/intercom/vs/salesforce-1-service-cloud)
4. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.co.uk/software/119575/hubspot-service-hub)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91754/119575/salesforce-1-service-cloud/vs/hubspot-service-hub)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.co.uk/software/10317/freshdesk)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/10317/91754/freshdesk/vs/salesforce-1-service-cloud)
6. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
   - [View profile](https://www.getapp.co.uk/software/91207/agi-self-service)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91207/91754/agi-self-service/vs/salesforce-1-service-cloud)
7. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.co.uk/software/90378/salesforce)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/90378/91754/salesforce/vs/salesforce-1-service-cloud)
8. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.co.uk/software/8385/livechat)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/8385/91754/livechat/vs/salesforce-1-service-cloud)
9. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.co.uk/software/91301/liveagent)
   - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91301/91754/liveagent/vs/salesforce-1-service-cloud)
10. **Dynamics 365** — 4.4/5 (5811 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.co.uk/software/90844/dynamics-365)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/90844/91754/dynamics-365/vs/salesforce-1-service-cloud)
11. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.co.uk/software/105081/tidio-chat)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91754/105081/salesforce-1-service-cloud/vs/tidio-chat)
12. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.co.uk/software/90602/bitrix24)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/90602/91754/bitrix24/vs/salesforce-1-service-cloud)
13. **Odoo** — 4.2/5 (1294 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.co.uk/software/102445/odoo)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91754/102445/salesforce-1-service-cloud/vs/odoo)
14. **SAP Customer Experience** — 4.3/5 (245 reviews) — Enterprise CRM software
    - [View profile](https://www.getapp.co.uk/software/90379/sap-crm)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/90379/91754/sap-crm/vs/salesforce-1-service-cloud)
15. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.co.uk/software/102177/front)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91754/102177/salesforce-1-service-cloud/vs/front)
16. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.co.uk/software/91811/jira-service-management)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91754/91811/salesforce-1-service-cloud/vs/jira-service-management)
17. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.co.uk/software/8391/incontact-call-center-software)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/8391/91754/incontact-call-center-software/vs/salesforce-1-service-cloud)
18. **EngageBay CRM** — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.co.uk/software/113999/engagebay-marketing)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91754/113999/salesforce-1-service-cloud/vs/engagebay-marketing)
19. **Salesforce Starter** — 4.4/5 (223 reviews) — Customer relationship management tool for SMBs
    - [View profile](https://www.getapp.co.uk/software/112791/salesforce-essentials)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91754/112791/salesforce-1-service-cloud/vs/salesforce-essentials)
20. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.co.uk/software/105673/supportbench)
    - [Compare vs Salesforce Service Cloud](https://www.getapp.co.uk/compare/91754/105673/salesforce-1-service-cloud/vs/supportbench)

## Related Categories

- [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software)
- [Knowledge Management Software](https://www.getapp.co.uk/directory/257/knowledge-management/software)
- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.co.uk/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.co.uk/alternatives/91754/salesforce-1-service-cloud)
- [View Product Profile](https://www.getapp.co.uk/software/91754/salesforce-1-service-cloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/91754/salesforce-1-service-cloud> |
| de-AT | <https://www.getapp.at/alternatives/91754/salesforce-1-service-cloud> |
| en | <https://www.getapp.com/operations-management-software/a/salesforce-1-service-cloud/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91754/salesforce-1-service-cloud> |
| en-AU | <https://www.getapp.com.au/alternatives/91754/salesforce-1-service-cloud> |
| en-CA | <https://www.getapp.ca/alternatives/91754/salesforce-1-service-cloud> |
| en-GB | <https://www.getapp.co.uk/alternatives/91754/salesforce-1-service-cloud> |
| en-IE | <https://www.getapp.ie/alternatives/91754/salesforce-1-service-cloud> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91754/salesforce-1-service-cloud> |
| en-SG | <https://www.getapp.sg/alternatives/91754/salesforce-1-service-cloud> |
| en-ZA | <https://www.getapp.za.com/alternatives/91754/salesforce-1-service-cloud> |
| es | <https://www.getapp.es/alternatives/91754/salesforce-1-service-cloud> |
| es-CL | <https://www.getapp.cl/alternatives/91754/salesforce-1-service-cloud> |
| es-CO | <https://www.getapp.com.co/alternatives/91754/salesforce-1-service-cloud> |
| es-MX | <https://www.getapp.com.mx/alternatives/91754/salesforce-1-service-cloud> |
| fr | <https://www.getapp.fr/alternatives/91754/salesforce-1-service-cloud> |
| fr-BE | <https://fr.getapp.be/alternatives/91754/salesforce-1-service-cloud> |
| fr-CA | <https://fr.getapp.ca/alternatives/91754/salesforce-1-service-cloud> |
| nl | <https://www.getapp.nl/alternatives/91754/salesforce-1-service-cloud> |
| nl-BE | <https://www.getapp.be/alternatives/91754/salesforce-1-service-cloud> |
| pt | <https://www.getapp.com.br/alternatives/91754/salesforce-1-service-cloud> |
| pt-PT | <https://www.getapp.pt/alternatives/91754/salesforce-1-service-cloud> |

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