Zendesk Suite: Alternatives
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How are these alternatives similar to Zendesk Suite?
The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.
What are the top 5 alternatives to Zendesk Suite?
Top 20 alternatives
Overview
Delight your customers with excellent customer service voice support. Talkdesk is a browser based call center software that is easy to set up and easy to use.
Read more about Talkdesk
Business size
S
M
L
Pricing
Starting from:
US$85.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.
Read more about Zingtree
Business size
S
M
L
Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.3
0.1
Overview
SupportBee is the ticketing system for companies that pride themselves in their relationships with their customers.
Read more about SupportBee
Business size
S
M
L
Pricing
Starting from:
US$13.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.4
0.2
Overview
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place
Read more about HubSpot Marketing Hub
Business size
S
M
L
Pricing
Starting from:
US$15.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
HelpDesk is a ticketing system for customer service teams. Minimize your support team’s efforts and save time for meaningful conversations with customers. Resolve tickets faster and with greater precision. Use HelpDesk to improve your customer satisfaction level and increase sales.
Read more about HelpDesk
Business size
S
M
L
Overview
The ONLY customer service app specifically DESIGNED FOR SHOPIFY (integrates with Magento & BigCommerce too). Centralize your helpdesk by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more. Cut support times by 43% with the #1-rated helpdesk on Shopify.
Read more about Gorgias
Business size
S
M
L
Pricing
Starting from:
US$60.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.
Read more about ClickUp
Business size
S
M
L
Pricing
Starting from:
US$10.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Business size
S
M
L
Overview
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard
Read more about Zoho Social
Business size
S
M
L
Pricing
Starting from:
US$10.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
Business size
S
M
L
Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.6
0.4
Overview
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.
Read more about Zoho Desk
Business size
S
M
L
Overview
Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service.
Read more about Salesforce Service Cloud
Business size
S
M
L
Pricing
Starting from:
US$20.00
- Free Version
- Free Trial
Value for Money
4.1
0.1
Overview
LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations.
Enjoy social media integrations, customer relationship management, video calls, ticketing, and more.
Start your 30-Day free trial, no credit card required
Read more about LiveAgent
Business size
S
M
L
Overview
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
Read more about ServiceNow
Business size
S
M
L
Pricing
Starting from:
US$100.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Use SolarWinds Service Desk to treat your employees like your best customers with greater visibility into past and present service requests and tickets.
Read more about SolarWinds Service Desk
Business size
S
M
L
Pricing
Starting from:
US$39.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
Front is customer service software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.
Read more about Front
Business size
S
M
L
Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.2
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
S
M
L
Overview
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization
Read more about Pure Chat
Business size
S
M
L
Pricing
Starting from:
US$39.00
- Free Version
- Free Trial
Value for Money
4.5
0.3
Overview
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work.
Read more about monday.com
Business size
S
M
L
Pricing
Starting from:
US$22.00
- Free Version
- Free Trial
Value for Money
4.3
0.1
Related categories
- Customer Service Software
- Knowledge Management Software
- Call Centre Software
- Help Desk Software
- Social CRM Tools
- Live Chat Software
- Issue Tracking Software
- Contact Centre Software
- Customer Experience Software
- Complaint Management Software
- IVR Software
- Service Desk Software
- Customer Engagement Software
- Customer Success Software
- Customer Satisfaction Software
- Customer Communications Management Software
Popular comparisons
- Zendesk Suite Vs Talkdesk
- Zendesk Suite Vs Zingtree
- Zendesk Suite Vs SupportBee
- Zendesk Suite Vs Freshservice
- Zendesk Suite Vs HubSpot Marketing Hub
- Zendesk Suite Vs HelpDesk
- Zendesk Suite Vs Gorgias
- Zendesk Suite Vs ClickUp
- Zendesk Suite Vs Tidio
- Zendesk Suite Vs Zoho Social
- Zendesk Suite Vs tawk.to
- Zendesk Suite Vs Zoho Desk
