---
description: Learn what are the benefits of ProProfs Knowledge Base vs Universal Knowledge for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ProProfs Knowledge Base vs Universal Knowledge | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [ProProfs Knowledge Base \<span\>vs\</span\> Universal Knowledge](https://www.getapp.co.uk/compare/100156/105247/proprofs-knowledge-base-software/vs/universal-knowledge)

# Compare ProProfs Knowledge Base vs Universal Knowledge

Canonical: https://www.getapp.co.uk/compare/100156/105247/proprofs-knowledge-base-software/vs/universal-knowledge

> Detailed comparison between ProProfs Knowledge Base and Universal Knowledge. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ProProfs Knowledge Base | Universal Knowledge |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 28 | 13 |
| **Starting Price** | US$79.00 | £10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ProProfs Knowledge Base

- API
- Activity Tracking
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Capture
- Document Management
- Full Text Search
- IT Reporting
- Live Chat
- Mobile Alerts
- Process/Workflow Automation
- Real-Time Reporting
- SSL Security
- Security Management
- Single Sign On
- Social Media Integration
- Web Notifications
- Website Integration

### Universal Knowledge

- API
- Activity Tracking
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Capture
- Document Management
- Full Text Search
- IT Reporting
- Live Chat
- Mobile Alerts
- Process/Workflow Automation
- Real-Time Reporting
- SSL Security
- Security Management
- Single Sign On
- Social Media Integration
- Web Notifications
- Website Integration

## Links

- [View ProProfs Knowledge Base Profile](https://www.getapp.co.uk/software/100156/proprofs-knowledge-base-software)
- [View Universal Knowledge Profile](https://www.getapp.co.uk/software/105247/universal-knowledge)
- [View Original Comparison](https://www.getapp.co.uk/compare/100156/105247/proprofs-knowledge-base-software/vs/universal-knowledge)

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