---
description: Learn what are the benefits of ProProfs Chat vs Tidio for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ProProfs Chat vs Tidio | GetApp UK 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/3479/it-ticketing-systems/software) > [ProProfs Chat \<span\>vs\</span\> Tidio](https://www.getapp.co.uk/compare/10018/105081/proprofs-chat/vs/tidio-chat)

# Compare ProProfs Chat vs Tidio

Canonical: https://www.getapp.co.uk/compare/10018/105081/proprofs-chat/vs/tidio-chat

> Detailed comparison between ProProfs Chat and Tidio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ProProfs Chat | Tidio |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 53 | 590 |
| **Starting Price** | US$15.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ProProfs Chat

- API
- Access Controls/Permissions
- CRM
- Canned Responses
- Customisable Branding
- Dashboard
- Email Management
- File Sharing
- Geotargeting
- Help Desk Management
- Lead Capture
- Live Chat
- Mobile Access
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Tidio

- API
- Access Controls/Permissions
- CRM
- Canned Responses
- Customisable Branding
- Dashboard
- Email Management
- File Sharing
- Geotargeting
- Help Desk Management
- Lead Capture
- Live Chat
- Mobile Access
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View ProProfs Chat Profile](https://www.getapp.co.uk/software/10018/proprofs-chat)
- [View Tidio Profile](https://www.getapp.co.uk/software/105081/tidio-chat)
- [View Original Comparison](https://www.getapp.co.uk/compare/10018/105081/proprofs-chat/vs/tidio-chat)

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