---
description: Learn what are the benefits of Aircall vs Cloudya for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Aircall vs Cloudya | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Aircall \<span\>vs\</span\> Cloudya](https://www.getapp.co.uk/compare/100333/108449/aircall/vs/nfon)

# Compare Aircall vs Cloudya

Canonical: https://www.getapp.co.uk/compare/100333/108449/aircall/vs/nfon

> Detailed comparison between Aircall and Cloudya. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Aircall | Cloudya |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 460 | 19 |
| **Starting Price** | £25.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Aircall

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Recording
- Scheduling
- Video Conferencing

### Cloudya

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Recording
- Scheduling
- Video Conferencing

## Links

- [View Aircall Profile](https://www.getapp.co.uk/software/100333/aircall)
- [View Cloudya Profile](https://www.getapp.co.uk/software/108449/nfon)
- [View Original Comparison](https://www.getapp.co.uk/compare/100333/108449/aircall/vs/nfon)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Aircall vs Cloudya | GetApp UK 2026","description":"Learn what are the benefits of Aircall vs Cloudya for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/100333/108449/aircall/vs/nfon","about":[{"@id":"https://www.getapp.co.uk/software/100333/aircall#software"},{"@id":"https://www.getapp.co.uk/software/108449/nfon#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/100333/108449/aircall/vs/nfon#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/100333/108449/aircall/vs/nfon#webpage","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB","isPartOf":{"@id":"https://www.getapp.co.uk/#website"}},{"name":"Aircall","description":"Aircall is an AI powered customer communications platform that unifies voice, messaging and intelligence across channels. It functions as a cloud based phone system and customer intelligence hub for organisations of all sizes. The solution supports teams in sales, customer support and operations and operates without additional hardware.\n\nThe system provides comprehensive call management features including call routing, forwarding, interactive voice response, queuing and transfers within a shared inbox environment. Monitoring capabilities include live listening, whispering and barging. The solution offers automatic and on demand call recording, voicemail transcription and voicemail sharing. Team collaboration is facilitated through shared call activity, internal notes and tagging.\n\nThe platform delivers real time analytics through dashboards that track call activity and performance metrics with customizable reporting options. AI Voice Agents autonomously handle and qualify inbound calls at any time. AI Assist provides conversation intelligence for call preparation and follow up workflows. The unified hub also supports WhatsApp messaging alongside voice and text interactions.\n\nAircall integrates with various business applications including CRM and helpdesk systems as well as productivity platforms and e commerce solutions. The solution offers local and toll free numbers across countries with support for number porting and global coverage. Mobile and desktop applications enable seamless device switching. Scalability features allow flexible user management and custom workflows automate repetitive tasks. Security and compliance measures include data encryption and GDPR alignment. Multi language support, call scheduling and call blocking capabilities address diverse business requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a21cfb3c-f67a-450d-91ee-1d8b54f369c9.png","url":"https://www.getapp.co.uk/software/100333/aircall","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/100333/aircall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":460,"ratingValue":4.2},"offers":{"price":"25","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"Cloudya","description":"NFON provides business solutions for smart communication. Cloud-powered suite bringing voice and video calls, customer contact, seamless Integrations, and enablement all together. \n \nOur smart business communication platform (Cloudya) brings complete range of PBX features, computer telephony integration, and UC functionalities, such as video conferencing and screen sharing. On the top of it, Cloudya integrates with your existing CRM and Collaboration tools. \n\nWith a broad portfolio to attend the demand of different customer needs, NFON offer solutions designed to serve specific use cases and industries.\n\nCustomer Contact:\n\nOmnichannel contact center solution that enable business to deliver outstanding customer service with Contact Center Hub.\n\nMonitor and manage inbound and outbound calls with Nmonitoring Queues. Have in-depth insights into the performance of service teams and campaigns, quickly pinpoints issues, optimizes team efficiency and delivers more value to customers.\n\nStreamline all service-related communication processes by integrating with Property Management Systems with Nhospitality, without the need for additional hardware or software.\n\nRegulation proof, fail proof and future proof call recording with Neorecording , a cloud-based voice recording and analytics solution connected to Cloudya, that solves our clients' challenges with EU legislation.\n\nIntegration:\nNFON Integration with Microsoft Teams - Cloudya (telephony) within the familiar environment of Microsoft Teams*\nCRM Connects. The integration of Cloudya with 60 different CRM systems.\nNCTI - Computer Telephony Integration - Standard, Premium and Pro\n\nEnablement:\nFor businesses that are ready to take their first steps towards the cloud we offer Nconnect Voice (our SIP Trunk) and Nconnect Data (internet connection).\nNconnect voice allows a seamless transition to flexible, scalable IP communications. Offers more flexibility and security at lower costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/57727315-b05b-46b2-bd1f-403c36c0285b.png","url":"https://www.getapp.co.uk/software/108449/nfon","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/108449/nfon#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":19,"ratingValue":4.0},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Aircall vs Cloudya","position":3,"item":"https://www.getapp.co.uk/compare/100333/108449/aircall/vs/nfon","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/100333/108449/aircall/vs/nfon#breadcrumblist"}]}
</script>
