---
description: Learn what are the benefits of Zoho Desk vs Postbox for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Zoho Desk vs Postbox | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Zoho Desk \<span\>vs\</span\> Postbox](https://www.getapp.co.uk/compare/10036/2073812/zoho-desk/vs/postbox)

# Compare Zoho Desk vs Postbox

Canonical: https://www.getapp.co.uk/compare/10036/2073812/zoho-desk/vs/postbox

> Detailed comparison between Zoho Desk and Postbox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | Postbox |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 2212 | 186 |
| **Starting Price** | US$20.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Zoho Desk

- Account Management
- Automatic Call Distribution
- Call Tracking
- Computer Telephony Integration
- Configurable Workflow
- Customer Complaint Tracking
- Customisable Templates
- Help Desk Management
- Issue Scheduling
- Lead Management
- Monitoring
- Performance Management
- Project Management
- Real-Time Data
- Routing
- Support Ticket Management
- Survey/Poll Management
- Tagging
- Transfers/Routing
- Video Support

### Postbox

- Routing
- Tagging

## Links

- [View Zoho Desk Profile](https://www.getapp.co.uk/software/10036/zoho-desk)
- [View Postbox Profile](https://www.getapp.co.uk/software/2073812/postbox)
- [View Original Comparison](https://www.getapp.co.uk/compare/10036/2073812/zoho-desk/vs/postbox)

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