---
description: Learn what are the benefits of Highrise vs Intercom for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Highrise vs Intercom | GetApp UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Highrise \<span\>vs\</span\> Intercom](https://www.getapp.co.uk/compare/10054/91379/highrise-crm/vs/intercom)

# Compare Highrise vs Intercom

Canonical: https://www.getapp.co.uk/compare/10054/91379/highrise-crm/vs/intercom

> Detailed comparison between Highrise and Intercom. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Highrise | Intercom |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 130 | 1131 |
| **Starting Price** | US$24.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Highrise

- API
- CAN-SPAM Compliance
- CRM
- Campaign Management
- Contact Database
- Customer Support
- Email Marketing
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- List Management
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Segmentation
- Subscriber Management
- Task Management
- Template Management
- Workflow Management

### Intercom

- API
- CAN-SPAM Compliance
- CRM
- Campaign Management
- Contact Database
- Customer Support
- Email Marketing
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- List Management
- Performance Metrics
- Reporting/Analytics
- Search/Filter
- Segmentation
- Subscriber Management
- Task Management
- Template Management
- Workflow Management

## Links

- [View Highrise Profile](https://www.getapp.co.uk/software/10054/highrise-crm)
- [View Intercom Profile](https://www.getapp.co.uk/software/91379/intercom)
- [View Original Comparison](https://www.getapp.co.uk/compare/10054/91379/highrise-crm/vs/intercom)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Highrise vs Intercom | GetApp UK 2026","description":"Learn what are the benefits of Highrise vs Intercom for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/10054/91379/highrise-crm/vs/intercom","about":[{"@id":"https://www.getapp.co.uk/software/10054/highrise-crm#software"},{"@id":"https://www.getapp.co.uk/software/91379/intercom#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/10054/91379/highrise-crm/vs/intercom#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/10054/91379/highrise-crm/vs/intercom#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Highrise","description":"Highrise is a straightforward and simple CRM which provides a set of basic features to give you what you need and NOT what you don't.\n\nWith Highrise you can store and share lead and contact information with your team members through a central database of contact profiles. You can import leads directly from Outlook, Gmail, Excel, MailChimp and other 3rd party apps. \n\nYou can use Highrise to send emails directly to clients and store important emails, attaching them to contact profiles so you have all their information in one place. You can also attach important documents and files and attachments such as contracts. \n\nHighrise lets you create follow ups and tasks, assign tasks to team members, track your tasks and receive reminders via email or SMS to carry out tasks. Colleagues can add notes to contacts for review by other team members. Custom privacy settings let you decide which information your share with whom.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e1770b2b-2ef9-4b21-a68d-04bdf77ae390.png","url":"https://www.getapp.co.uk/software/10054/highrise-crm","@id":"https://www.getapp.co.uk/software/10054/highrise-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":130},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Intercom","description":"Intercom Customer Service Suite is an AI-enhanced customer service platform that combines an AI agent called Fin with a comprehensive helpdesk system on a single integrated platform. The suite serves organizations across diverse industries and adapts to evolving support demands. Human agents receive AI-powered assistance while Fin learns from human resolutions to improve its own responses. Continuous feedback loops enhance accuracy and consistency of support interactions.\n\nFin draws on trained knowledge bases procedures and policies to resolve customer queries autonomously across channels such as email chat and phone. The helpdesk system features an AI-enhanced inbox that prioritizes and routes conversations for efficient handling. Copilot provides real-time guidance translation and context-aware suggestions to human agents during interactions. The ticketing system supports configurable workflows shortcuts and macros to streamline complex issue resolution. A centralized Knowledge Hub makes support content available to both AI and human agents and a self-service Help Center empowers customers to find answers independently.\n\nThe suite delivers consistent customer experiences across all communication touchpoints. Reporting and analytics tools provide insights into team performance and customer engagement while AI-driven analysis identifies gaps and highlights areas for improvement. Outbound messaging tools enable teams to send proactive communications that address potential issues before customers initiate contact. Multilingual support allows interactions in preferred languages and customer segmentation enables targeted messaging based on behavior and demographics.\n\nIntegration capabilities extend to hundreds of third-party applications through prebuilt connectors and an API framework. The platform synchronizes customer data conversation histories and resolution records across connected systems to maintain unified customer profiles. Enterprise-grade security measures and compliance with data protection regulations ensure that customer data is handled according to organizational and regulatory requirements. Scalability features support operations of any size with configurable workflows and modular functionality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ba7198cd-90f9-4f8f-b4bc-3ff1daa3cc2c.png","url":"https://www.getapp.co.uk/software/91379/intercom","@id":"https://www.getapp.co.uk/software/91379/intercom#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1131},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/10054/91379/highrise-crm/vs/intercom#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/230/crm/software","@type":"ListItem"},{"name":"Highrise vs Intercom","position":3,"item":"https://www.getapp.co.uk/compare/10054/91379/highrise-crm/vs/intercom","@type":"ListItem"}]}]}
</script>