---
description: Learn what are the benefits of Grade.us vs Birdeye for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Grade.us vs Birdeye | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [Grade.us \<span\>vs\</span\> Birdeye](https://www.getapp.co.uk/compare/100723/112535/grade-us/vs/birdeye)

# Compare Grade.us vs Birdeye

Canonical: https://www.getapp.co.uk/compare/100723/112535/grade-us/vs/birdeye

> Detailed comparison between Grade.us and Birdeye. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Grade.us | Birdeye |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 244 | 702 |
| **Starting Price** | US$110.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Grade.us

- API
- Campaign Management
- Dashboard
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Social Media Integration
- Social Media Monitoring
- Social Sharing
- Survey/Poll Management

### Birdeye

- API
- Campaign Management
- Dashboard
- Monitoring
- Multi-Channel Campaigns
- Multi-Location
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Request
- SMS Messaging
- Social Media Integration
- Social Media Monitoring
- Social Sharing
- Survey/Poll Management

## Links

- [View Grade.us Profile](https://www.getapp.co.uk/software/100723/grade-us)
- [View Birdeye Profile](https://www.getapp.co.uk/software/112535/birdeye)
- [View Original Comparison](https://www.getapp.co.uk/compare/100723/112535/grade-us/vs/birdeye)

-----

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