---
description: Learn what are the benefits of Nicereply vs UmfrageOnline for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Nicereply vs UmfrageOnline | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Nicereply \<span\>vs\</span\> UmfrageOnline](https://www.getapp.co.uk/compare/10139/131259/nicereply-com/vs/enquetes-maken)

# Compare Nicereply vs UmfrageOnline

Canonical: https://www.getapp.co.uk/compare/10139/131259/nicereply-com/vs/enquetes-maken

> Detailed comparison between Nicereply and UmfrageOnline. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nicereply | UmfrageOnline |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 283 | 1629 |
| **Starting Price** | US$59.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Documentation, Videos | - |

## Key features

### Nicereply

- API
- CRM
- Customisable Branding
- Customisable Questions
- Customisable Templates
- Dashboard
- Email Management
- Email Marketing
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multi-Channel Distribution
- Multi-Language
- Real-Time Data
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### UmfrageOnline

- Customisable Branding
- Customisable Questions
- Customisable Templates
- Dynamic Content
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Reporting/Analytics
- Survey Builder
- URL Customisation

## Links

- [View Nicereply Profile](https://www.getapp.co.uk/software/10139/nicereply-com)
- [View UmfrageOnline Profile](https://www.getapp.co.uk/software/131259/enquetes-maken)
- [View Original Comparison](https://www.getapp.co.uk/compare/10139/131259/nicereply-com/vs/enquetes-maken)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Nicereply vs UmfrageOnline | GetApp UK 2026","description":"Learn what are the benefits of Nicereply vs UmfrageOnline for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/10139/131259/nicereply-com/vs/enquetes-maken","about":[{"@id":"https://www.getapp.co.uk/software/10139/nicereply-com#software"},{"@id":"https://www.getapp.co.uk/software/131259/enquetes-maken#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/10139/131259/nicereply-com/vs/enquetes-maken#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/10139/131259/nicereply-com/vs/enquetes-maken#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Nicereply","description":"Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES &amp; NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever.\n\nNicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience. \n\n- Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES) per agent, team, country, product line or company-wide\n- Use Post-resolution email surveys to survey your customers automatically after you resolve a ticket, conversation, chat, deal, etc. Once set, you don’t have to do a thing.\n- Use In-signature surveys to ask customers for feedback at the bottom of every email. Act quickly to turn a conversation around, when it starts to derail.\n- Use survey link URLs &amp; turn any customer touchpoint into an opportunity to gather feedback about the brand and customer experience.\n- Get real-time feedback on your website's user experience. Nicereply's website pop-up surveys can help you convert more customers by improving your website &amp; software's usability.\n- Increase your survey response rates by 200% by combining in-signature surveys and post-resolution email surveys without sending more emails.\n- Integrate Nicereply with your CRM system. Nicereply integrates with all the popular solutions like Zendesk, Front, LiveAgent, Freshdesk, Pipedrive, Helpscout, and more.\n- See your data in your CRM software and set automation based on the scores &amp; feedback.\n- Fully customize your surveys in terms of branding, visuals, survey questions, rating scales, and metrics.\n- See all your CSAT, CES, and NPS data in a clean, easy-to-navigate dashboard.\n- Recognize your best agents with leaderboards and drill-downs stats per team and agent.\n- Stay on top of customer experience with regular reports and notifications delivered directly to an email inbox, or slack / MS teams channel.\n- Measure the performance of your automated emails. You can see how many automated surveys were sent, opened, and answered.\n- There are no complicated plan tiers or gating. You can use any integration with any Nicereply plan.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b1b8b476-f543-469e-9170-2da7472d48ae.png","url":"https://www.getapp.co.uk/software/10139/nicereply-com","@id":"https://www.getapp.co.uk/software/10139/nicereply-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":283},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"UmfrageOnline","description":"UmfrageOnline provides businesses with a multi-language survey creation platform, as well as multi-channel survey distribution and real-time reporting. Features include logical workflows, customizable branding, mobile device compatibility, dynamic content, answer piping, and more.\n\nUmfrageOnline offers a library of questions for creating surveys, with the option for users to input custom questions. Question types include multiple choice from drop down menus or lists, as well as textfields for custom responses. Files and images can be uploaded, enabling users to provide supporting documents with surveys. Using conditional and skip logic, users can create surveys that alter the subsequent questions each responder sees depending on the answers provided. Using answer piping, question responses from previous questions can be automatically directed to later questions, removing the need for responders to answer similar questions more than once. \n\nUmfrageOnline surveys can be distributed via email or posted to any public website. Each survey created receives a unique URL that can be shared an unlimited number of times. Participants can be divided into segments and bulk emails can be sent to specific segments, enabling users to distinguish between different groups in the survey response reports. \n\nWith the real-time reporting feature, UmfrageOnline users can see automatically calculated figures provided in diagram format. The results can be filtered by completeness, answers, date of participation, group participants, and more. Additionally, the platform enables crosstabs, so users can see results combining multiple question responses at once, for example females who answered question 5 with ‘yes’. Once results reports have been compiled, they can be exported or downloaded as raw data, whole surveys, or specific questions, all of which can be shared with third parties for editing and further analysis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/54de4a07-257b-453d-951d-13fd1c86030a.png","url":"https://www.getapp.co.uk/software/131259/enquetes-maken","@id":"https://www.getapp.co.uk/software/131259/enquetes-maken#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1629},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.uk/compare/10139/131259/nicereply-com/vs/enquetes-maken#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Survey Software","position":2,"item":"/directory/234/survey/software","@type":"ListItem"},{"name":"Nicereply vs UmfrageOnline","position":3,"item":"https://www.getapp.co.uk/compare/10139/131259/nicereply-com/vs/enquetes-maken","@type":"ListItem"}]}]}
</script>
