---
description: Learn what are the benefits of Hotjar vs Heap for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Hotjar vs Heap | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/3876/customer-retention/software) > [Hotjar \<span\>vs\</span\> Heap](https://www.getapp.co.uk/compare/101789/105295/hotjar/vs/heap)

# Compare Hotjar vs Heap

Canonical: https://www.getapp.co.uk/compare/101789/105295/hotjar/vs/heap

> Detailed comparison between Hotjar and Heap. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Heap |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 539 | 42 |
| **Starting Price** | US$39.00 | US$24,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Hotjar

- API
- Activity Tracking
- Charting
- Collaboration Tools
- Conversion Rate Optimisation
- Customisable Templates
- Dashboard
- Engagement Tracking
- Interactive Reports
- KPI Monitoring
- Multi-Channel Data Collection
- Multiple Site Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Visitor Tracking
- Visual Analytics

### Heap

- API
- Activity Tracking
- Charting
- Collaboration Tools
- Conversion Rate Optimisation
- Customisable Templates
- Dashboard
- Engagement Tracking
- Interactive Reports
- KPI Monitoring
- Multi-Channel Data Collection
- Multiple Site Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Visitor Tracking
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.getapp.co.uk/software/101789/hotjar)
- [View Heap Profile](https://www.getapp.co.uk/software/105295/heap)
- [View Original Comparison](https://www.getapp.co.uk/compare/101789/105295/hotjar/vs/heap)

-----

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