---
description: Learn what are the benefits of Hotjar vs Netcore Customer Engagement for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Hotjar vs Netcore Customer Engagement | GetApp UK 2026
---

Breadcrumb: [Home](/) > [UX Tools](/directory/1287/ux/software) > [Hotjar \<span\>vs\</span\> Netcore Customer Engagement](https://www.getapp.co.uk/compare/101789/2047930/hotjar/vs/netcore-cloud)

# Compare Hotjar vs Netcore Customer Engagement

Canonical: https://www.getapp.co.uk/compare/101789/2047930/hotjar/vs/netcore-cloud

> Detailed comparison between Hotjar and Netcore Customer Engagement. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Netcore Customer Engagement |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 539 | 26 |
| **Starting Price** | US$39.00 | US$22.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Hotjar

- A/B Testing
- API
- Activity Tracking
- Audience Targeting
- Conversion Rate Optimisation
- Customer Segmentation
- Customisable Reports
- Customisable Templates
- Dashboard
- Dynamic Content
- Engagement Tracking
- Geotargeting
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Template Management

### Netcore Customer Engagement

- A/B Testing
- API
- Activity Tracking
- Audience Targeting
- Conversion Rate Optimisation
- Customer Segmentation
- Customisable Reports
- Customisable Templates
- Dashboard
- Dynamic Content
- Engagement Tracking
- Geotargeting
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Template Management

## Links

- [View Hotjar Profile](https://www.getapp.co.uk/software/101789/hotjar)
- [View Netcore Customer Engagement Profile](https://www.getapp.co.uk/software/2047930/netcore-cloud)
- [View Original Comparison](https://www.getapp.co.uk/compare/101789/2047930/hotjar/vs/netcore-cloud)

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