---
description: Learn what are the benefits of CloudCall vs 3CX for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare CloudCall vs 3CX | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/749/call-tracking/software) > [CloudCall \<span\>vs\</span\> 3CX](https://www.getapp.co.uk/compare/101957/103409/cloudcall-click/vs/3cx)

# Compare CloudCall vs 3CX

Canonical: https://www.getapp.co.uk/compare/101957/103409/cloudcall-click/vs/3cx

> Detailed comparison between CloudCall and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CloudCall | 3CX |
| **Overall rating** | 4.0/5 | 4.4/5 |
| **Total Reviews** | 40 | 465 |
| **Starting Price** | US$15.00 | £350.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CloudCall

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Caller Profiles
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Progressive Dialer
- Real-Time Data
- Recording
- Surveys & Feedback

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Caller Profiles
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Progressive Dialer
- Real-Time Data
- Recording
- Surveys & Feedback

## Links

- [View CloudCall Profile](https://www.getapp.co.uk/software/101957/cloudcall-click)
- [View 3CX Profile](https://www.getapp.co.uk/software/103409/3cx)
- [View Original Comparison](https://www.getapp.co.uk/compare/101957/103409/cloudcall-click/vs/3cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CloudCall vs 3CX | GetApp UK 2026","description":"Learn what are the benefits of CloudCall vs 3CX for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/101957/103409/cloudcall-click/vs/3cx","about":[{"@id":"https://www.getapp.co.uk/software/101957/cloudcall-click#software"},{"@id":"https://www.getapp.co.uk/software/103409/3cx#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/101957/103409/cloudcall-click/vs/3cx#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/101957/103409/cloudcall-click/vs/3cx#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"CloudCall","description":"CloudCall is the AI-powered communications platform built for CRM-first businesses. Fully hosted on AWS’s hyperscale infrastructure, CloudCall delivers unmatched reliability, speed, and scalability across voice and SMS.\n\nUnlike generic VoIP tools, CloudCall offers deep, native integrations with CRMs like Bullhorn, Vincere, Salesforce, JobDiva, and more. Every call, voicemail, text, and note syncs directly to your CRM—automatically.\n\nWith built-in AI call summaries, power dialer, and real-time coaching tools like listen-in, whisper, and barge, CloudCall gives teams the insight and agility to perform at their best—wherever they work.\n\nTrusted by top recruiting, sales, and customer service teams to drive more conversations, better decisions, and faster results.\n\nHeadquarters: \nBoston, MA | Leicester, UK | Austin, TX","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38f0aa74-ada0-4cb5-8eb5-60d2d4ee2a1c.png","url":"https://www.getapp.co.uk/software/101957/cloudcall-click","@id":"https://www.getapp.co.uk/software/101957/cloudcall-click#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":40},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.co.uk/software/103409/3cx","@id":"https://www.getapp.co.uk/software/103409/3cx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/101957/103409/cloudcall-click/vs/3cx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Tracking Software","position":2,"item":"/directory/749/call-tracking/software","@type":"ListItem"},{"name":"CloudCall vs 3CX","position":3,"item":"https://www.getapp.co.uk/compare/101957/103409/cloudcall-click/vs/3cx","@type":"ListItem"}]}]}
</script>