---
description: Learn what are the benefits of Microsoft Azure vs Freshservice for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Microsoft Azure vs Freshservice | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Desktop as a Service (DaaS) Software](/directory/3803/desktop-as-a-service-daas/software) > [Microsoft Azure \<span\>vs\</span\> Freshservice](https://www.getapp.co.uk/compare/1022/91351/azure/vs/freshservice)

# Compare Microsoft Azure vs Freshservice

Canonical: https://www.getapp.co.uk/compare/1022/91351/azure/vs/freshservice

> Detailed comparison between Microsoft Azure and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft Azure | Freshservice |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 1955 | 716 |
| **Starting Price** | US$31.39 | £15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Microsoft Azure

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Tracking
- Change Management
- Collaboration Tools
- Compliance Management
- Dashboard
- Data Visualisation
- Disaster Recovery
- Issue Tracking
- Monitoring
- Multiple User Accounts
- Policy Management
- Real-Time Monitoring
- Remote Update/Installation
- Reporting/Analytics
- Resource Management
- Search/Filter
- Service Level Agreement (SLA) Management

### Freshservice

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Tracking
- Change Management
- Collaboration Tools
- Compliance Management
- Dashboard
- Data Visualisation
- Disaster Recovery
- Issue Tracking
- Monitoring
- Multiple User Accounts
- Policy Management
- Real-Time Monitoring
- Remote Update/Installation
- Reporting/Analytics
- Resource Management
- Search/Filter
- Service Level Agreement (SLA) Management

## Links

- [View Microsoft Azure Profile](https://www.getapp.co.uk/software/1022/azure)
- [View Freshservice Profile](https://www.getapp.co.uk/software/91351/freshservice)
- [View Original Comparison](https://www.getapp.co.uk/compare/1022/91351/azure/vs/freshservice)

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