---
description: Learn what are the benefits of ScreenConnect vs Heimdal Remote Desktop for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ScreenConnect vs Heimdal Remote Desktop | GetApp UK 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/3479/it-ticketing-systems/software) > [ScreenConnect \<span\>vs\</span\> Heimdal Remote Desktop](https://www.getapp.co.uk/compare/102389/2053310/connectwise-control/vs/heimdal-remote-desktop)

# Compare ScreenConnect vs Heimdal Remote Desktop

Canonical: https://www.getapp.co.uk/compare/102389/2053310/connectwise-control/vs/heimdal-remote-desktop

> Detailed comparison between ScreenConnect and Heimdal Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ScreenConnect | Heimdal Remote Desktop |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1895 | 1 |
| **Starting Price** | US$30.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ScreenConnect

- API
- Access Controls/Permissions
- Annotations
- Chat/Messaging
- Compliance Management
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Multiple Monitor Access
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Screen Recording
- Screen Sharing
- Session Recording
- Session Transfer
- Two-Factor Authentication
- Unattended Access

### Heimdal Remote Desktop

- API
- Access Controls/Permissions
- Annotations
- Chat/Messaging
- Compliance Management
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Multiple Monitor Access
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Screen Recording
- Screen Sharing
- Session Recording
- Session Transfer
- Two-Factor Authentication
- Unattended Access

## Links

- [View ScreenConnect Profile](https://www.getapp.co.uk/software/102389/connectwise-control)
- [View Heimdal Remote Desktop Profile](https://www.getapp.co.uk/software/2053310/heimdal-remote-desktop)
- [View Original Comparison](https://www.getapp.co.uk/compare/102389/2053310/connectwise-control/vs/heimdal-remote-desktop)

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