---
description: Learn what are the benefits of Microsoft Power BI vs Cherwell Service Management for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Microsoft Power BI vs Cherwell Service Management | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Predictive Analytics Software](/directory/628/predictive-analytics/software) > [Microsoft Power BI \<span\>vs\</span\> Cherwell Service Management](https://www.getapp.co.uk/compare/102847/104591/power-bi/vs/cherwell-service-managemt)

# Compare Microsoft Power BI vs Cherwell Service Management

Canonical: https://www.getapp.co.uk/compare/102847/104591/power-bi/vs/cherwell-service-managemt

> Detailed comparison between Microsoft Power BI and Cherwell Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Microsoft Power BI | Cherwell Service Management |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 1879 | 166 |
| **Starting Price** | US$10.00 | US$189.00 |
| **Free Trial** | No | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Microsoft Power BI

- API
- Activity Dashboard
- Collaboration Tools
- Customisable Reports
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualisation
- High Volume Processing
- Integration into Third Party Applications
- KPI Monitoring
- Monitoring
- Real-Time Data
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics

### Cherwell Service Management

- API
- Activity Dashboard
- Asset Tracking
- Collaboration Tools
- Customisable Reports
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualisation
- Monitoring
- Project Planning
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Support Ticket Management

## Links

- [View Microsoft Power BI Profile](https://www.getapp.co.uk/software/102847/power-bi)
- [View Cherwell Service Management Profile](https://www.getapp.co.uk/software/104591/cherwell-service-managemt)
- [View Original Comparison](https://www.getapp.co.uk/compare/102847/104591/power-bi/vs/cherwell-service-managemt)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Microsoft Power BI vs Cherwell Service Management | GetApp UK 2026","description":"Learn what are the benefits of Microsoft Power BI vs Cherwell Service Management for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/102847/104591/power-bi/vs/cherwell-service-managemt","about":[{"@id":"https://www.getapp.co.uk/software/102847/power-bi#software"},{"@id":"https://www.getapp.co.uk/software/104591/cherwell-service-managemt#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/102847/104591/power-bi/vs/cherwell-service-managemt#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/102847/104591/power-bi/vs/cherwell-service-managemt#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"publisher":{"@id":"https://www.getapp.co.uk/#organization"},"inLanguage":"en-GB"},{"name":"Microsoft Power BI","description":"Microsoft Power BI is a suite of analytics tools for analyzing business data and sharing insights via rich visualizations. Customizable and pre-built dashboards unify important metrics into single views, showing real time updates to every device. The centralized, web-based Power BI service interfaces Power BI gateways to connect to and unify organizational data while Power BI Desktop for Windows provides local data mashup and report authoring features. Live dashboards offer an instant 360-view on business health, leveraging 59 out-of-the-box connections for apps or services such as Salesforce, Google Analytics, Azure, Facebook, Github, QuickBooks Online, Twilio and Zendesk. Power BI brings all that data, wherever it resides, together to form a complete picture of key metrics that can then be queried using natural language.\n\nWith Power BI Desktop, users can author reports using intuitive drag-and-drop tools and share amongst colleagues through the online Power BI Service. Integrating with Microsoft’s established Query engine, data modeling and visualization technologies, Power BI Desktop connects, shapes and reports to centralize a typically disjointed process of reporting. Outputting to .pbix format, these report files can then be manually shared like any other or uploaded to the shared service. In addition, this ability to keep all users on the same page at all times extends to a suite of optimized mobile support. Power BI Mobile keeps remote connectivity consistent across native apps for Windows Mobile, iOS and Android devices, adding intuitive gesture-based operation. Live dashboards can be viewed on the fly, alongside full report sharing capabilities and data-driven alerts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/57457b99-5e8d-4fd7-8bc8-ae717836a1de.png","url":"https://www.getapp.co.uk/software/102847/power-bi","@id":"https://www.getapp.co.uk/software/102847/power-bi#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1879},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android"},{"name":"Cherwell Service Management","description":"Cherwell Service Management is a cloud-based IT service management solution which includes eleven ITIL (Information Technology Infrastructure Library) verified processes, including incident management, knowledge management, change management, request fulfillment, and release management. Also built-in are an IT service desk, self-service customer portal, configurable dashboards, multi-sourcing service integration (MSI) and service integration and management (SIAM) functionality, and a configuration management database (CMDB). The codeless design architecture enables users to add functionality without writing code, and integrate with third-party software. \n\nCherwell's incident management process includes question-based incident assessments, contextual incident routing, automated cross-referencing of incidents with the known-error database (KEDB) and knowledge base, and an incident workflow status bar. The change management system offers a visualization manager, allowing users to see the potential impacts and risks associated with changes, and automatic notifications for change record status updates. Problem management automates a range of key processes, including Workaround and Known Error, allows for processes to be customized, and presents critical metrics in a single dashboard. \n\nThe event management process allows users to define rules for incident creation and alerts when events occur, such as failed server notifications. Changes and updates can be bundled into a single release, and the CMDB automatically updated, with the release management process. The service asset and configuration management system provides a visual representation of upstream and downstream configuration items, and their associated contracts, services, charges, end users, and more. Pending SLA breaches can be monitored and controlled through the service level management process. Users can create a service catalog, which presents individuals with only the services they are entitled to, and requests for these services can be submitted and tracked through the self-service portal, with technicians able to review and approve requests with one-step actions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/417fd3c0-e23c-4d38-8687-48b3869ff38d.png","url":"https://www.getapp.co.uk/software/104591/cherwell-service-managemt","@id":"https://www.getapp.co.uk/software/104591/cherwell-service-managemt#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":166},"offers":{"price":"189","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/102847/104591/power-bi/vs/cherwell-service-managemt#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Predictive Analytics Software","position":2,"item":"/directory/628/predictive-analytics/software","@type":"ListItem"},{"name":"Microsoft Power BI vs Cherwell Service Management","position":3,"item":"https://www.getapp.co.uk/compare/102847/104591/power-bi/vs/cherwell-service-managemt","@type":"ListItem"}]}]}
</script>
