---
description: Learn what are the benefits of Freshdesk vs Dialshree for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshdesk vs Dialshree | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Freshdesk \<span\>vs\</span\> Dialshree](https://www.getapp.co.uk/compare/10317/2059915/freshdesk/vs/dialshree)

# Compare Freshdesk vs Dialshree

Canonical: https://www.getapp.co.uk/compare/10317/2059915/freshdesk/vs/dialshree

> Detailed comparison between Freshdesk and Dialshree. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | Dialshree |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 3425 | 74 |
| **Starting Price** | US$19.00 | ₹59.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshdesk

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

### Dialshree

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Chat/Messaging
- Computer Telephony Integration
- Customer Database
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Freshdesk Profile](https://www.getapp.co.uk/software/10317/freshdesk)
- [View Dialshree Profile](https://www.getapp.co.uk/software/2059915/dialshree)
- [View Original Comparison](https://www.getapp.co.uk/compare/10317/2059915/freshdesk/vs/dialshree)

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