---
description: Learn what are the benefits of Freshdesk vs Quidget for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshdesk vs Quidget | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> Quidget](https://www.getapp.co.uk/compare/10317/2076810/freshdesk/vs/quidget)

# Compare Freshdesk vs Quidget

Canonical: https://www.getapp.co.uk/compare/10317/2076810/freshdesk/vs/quidget

> Detailed comparison between Freshdesk and Quidget. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | Quidget |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 3409 | 4 |
| **Starting Price** | US$19.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Freshdesk

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Canned Responses
- Chat/Messaging
- Communication Management
- Customer Communication
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Knowledge Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics

### Quidget

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Canned Responses
- Chat/Messaging
- Communication Management
- Customer Communication
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Knowledge Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View Freshdesk Profile](https://www.getapp.co.uk/software/10317/freshdesk)
- [View Quidget Profile](https://www.getapp.co.uk/software/2076810/quidget)
- [View Original Comparison](https://www.getapp.co.uk/compare/10317/2076810/freshdesk/vs/quidget)

-----

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