Weclapp Cloud CRM is a web-based customer relationship management (CRM) software for small and medium-sized companies to manage their contacts, leads, and customers, identify sales opportunities, and create campaigns, with tools including team chat, task management, Microsoft Outlook sync, and more
Weclapp Cloud CRM is a web-based customer relationship management (CRM) software for small and medium-sized companies to manage their contacts,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

€18.00/month

  • Subscription

Starting from

US$5.00/month

  • Subscription

Overall rating

5 /5
(2)
Ease of Use
4.5/5
Features & Functionality
5/5
Customer Service
4.5/5
Value for Money
5/5

Overall rating

4.3 /5
(2,407)
Ease of Use
4.3/5
Features & Functionality
4.3/5
Customer Service
4.2/5
Value for Money
4.1/5

Total features 59

  • A/B Testing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Calendar Management
  • Call Recording
  • Call Routing
  • Caller ID
  • Campaign Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Computer Telephony Integration
  • Conditional Logic
  • Configurable Workflow
  • Contact History
  • Contact Management
  • Content Filter
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customisable Branding
  • Customisable Reporting
  • Customisable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • Filtered Views
  • Forms Management
  • Full Text Search
  • HTML5 Technology
  • History Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • Newsletter Management
  • Online Forums
  • Opportunity Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Predictive Analytics
  • Prioritising
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Timer
  • To-Do List
  • Two-Factor Authentication
  • Version Control
  • Web Forms
  • Widgets
  • Workflow Management

Total features 113

  • A/B Testing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Calendar Management
  • Call Recording
  • Call Routing
  • Caller ID
  • Campaign Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Computer Telephony Integration
  • Conditional Logic
  • Configurable Workflow
  • Contact History
  • Contact Management
  • Content Filter
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Service Analytics
  • Customisable Branding
  • Customisable Reporting
  • Customisable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Escalation Management
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • Filtered Views
  • Forms Management
  • Full Text Search
  • HTML5 Technology
  • History Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Lead Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • Newsletter Management
  • Online Forums
  • Opportunity Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Predictive Analytics
  • Prioritising
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Records Management
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • Timer
  • To-Do List
  • Two-Factor Authentication
  • Version Control
  • Web Forms
  • Widgets
  • Workflow Management
  • 123FormBuilder
  • Basaas
  • Bedrock Data
  • Campaign Monitor
  • Clarizen
  • ClickDesk
  • Constant Contact
  • Get Satisfaction
  • HubSpot CRM
  • HubSpot Marketing Hub
  • 123FormBuilder
  • Basaas
  • Bedrock Data
  • Campaign Monitor
  • Clarizen
  • ClickDesk
  • Constant Contact
  • Get Satisfaction
  • HubSpot CRM
  • HubSpot Marketing Hub