---
description: Learn what are the benefits of Service Fusion vs FMX for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Service Fusion vs FMX | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Roofing Software](/directory/1381/roofing/software) > [Service Fusion \<span\>vs\</span\> FMX](https://www.getapp.co.uk/compare/103289/103433/service-fusion/vs/facilities-management-express)

# Compare Service Fusion vs FMX

Canonical: https://www.getapp.co.uk/compare/103289/103433/service-fusion/vs/facilities-management-express

> Detailed comparison between Service Fusion and FMX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Service Fusion | FMX |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 308 | 421 |
| **Starting Price** | US$245.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Service Fusion

- API
- Activity Tracking
- Audit Trail
- Billing & Invoicing
- Contract/License Management
- Dispatch Management
- Invoice Management
- Job Management
- Job Tracking
- Recurring Appointments
- Reminders
- Reporting/Analytics
- Routing
- Scheduling
- Search/Filter
- Service History
- Status Tracking
- Technician Management
- Work Order Creation
- Workflow Management

### FMX

- API
- Activity Tracking
- Audit Trail
- Billing & Invoicing
- Contract/License Management
- Dispatch Management
- Invoice Management
- Job Management
- Job Tracking
- Recurring Appointments
- Reminders
- Reporting/Analytics
- Routing
- Scheduling
- Search/Filter
- Service History
- Status Tracking
- Technician Management
- Work Order Creation
- Workflow Management

## Links

- [View Service Fusion Profile](https://www.getapp.co.uk/software/103289/service-fusion)
- [View FMX Profile](https://www.getapp.co.uk/software/103433/facilities-management-express)
- [View Original Comparison](https://www.getapp.co.uk/compare/103289/103433/service-fusion/vs/facilities-management-express)

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