---
description: Learn what are the benefits of Service Fusion vs XOi for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Service Fusion vs XOi | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Service Fusion \<span\>vs\</span\> XOi](https://www.getapp.co.uk/compare/103289/2065981/service-fusion/vs/xoi-vision)

# Compare Service Fusion vs XOi

Canonical: https://www.getapp.co.uk/compare/103289/2065981/service-fusion/vs/xoi-vision

> Detailed comparison between Service Fusion and XOi. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Service Fusion | XOi |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 290 | 36 |
| **Starting Price** | US$245.00 | US$99.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Service Fusion

- API
- Access Controls/Permissions
- Activity Tracking
- Communication Management
- Customer History
- Customisable Branding
- Document Storage
- For Plumbing Industry
- Inspection Management
- Job Management
- Job Tracking
- Mobile Access
- Project Management
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Service History
- Technician Management
- Warranty Tracking
- Workflow Management

### XOi

- API
- Access Controls/Permissions
- Activity Tracking
- Communication Management
- Customer History
- Customisable Branding
- Document Storage
- For Plumbing Industry
- Inspection Management
- Job Management
- Job Tracking
- Mobile Access
- Project Management
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Service History
- Technician Management
- Warranty Tracking
- Workflow Management

## Links

- [View Service Fusion Profile](https://www.getapp.co.uk/software/103289/service-fusion)
- [View XOi Profile](https://www.getapp.co.uk/software/2065981/xoi-vision)
- [View Original Comparison](https://www.getapp.co.uk/compare/103289/2065981/service-fusion/vs/xoi-vision)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Service Fusion vs XOi | GetApp UK 2026","description":"Learn what are the benefits of Service Fusion vs XOi for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/103289/2065981/service-fusion/vs/xoi-vision","about":[{"@id":"https://www.getapp.co.uk/software/103289/service-fusion#software"},{"@id":"https://www.getapp.co.uk/software/2065981/xoi-vision#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/103289/2065981/service-fusion/vs/xoi-vision#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/103289/2065981/service-fusion/vs/xoi-vision#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Service Fusion","description":"Service Fusion is an integrated field service management platform that centralizes operational workflows for service contractors and field service industries. It manages customer relationships, job scheduling, dispatching, invoicing, payment processing, inventory and fleet tracking through a unified interface. The solution targets industries such as HVAC and refrigeration, plumbing, electrical, appliance repair, remodeling, cleaning, landscaping, roofing and various other field service operations.\n\nThe scheduling and dispatch module provides a drag and drop calendar view for assigning jobs and tasks to technicians. Text notifications deliver job details and customer information directly to mobile devices. The estimate creation feature auto populates service rates, tax calculations and customer data into preconfigured and customizable templates. Field technicians utilize a mobile application to generate estimates on site and convert them into active work orders instantly. Customer management tools consolidate contact information, service history, estimates, contracts and communication records into a single repository accessible via mobile devices and desktop.\n\nThe platform tracks service vehicles in real time with GPS monitoring and records travel distance, idle times, engine status levels and driver behavior patterns. Automated invoice generation draws in materials, labor costs, taxes and discounts and supports payment capture both online and on site. A payment tracking dashboard monitors outstanding balances and due dates. Work order management enables users to attach photos, notes and files and automate recurring service schedules with reminder alerts. Time tracking captures employee hours and job durations with exportable timesheets for payroll processing. Customizable templates and multi location support address specific branding and regional workflows.\n\nReporting and analytics modules deliver customizable business intelligence reports that cover revenue, expenses, job performance and technician productivity metrics. Communication tools automate text and email notifications, support two way messaging and utilize call masking for privacy protection. A customer portal grants self service access to invoices, estimates and job history with online payment options. The platform integrates bidirectionally with accounting systems such as QuickBooks, connects to workflow automation tools via Zapier and provides API access for custom integration development. The payment infrastructure accepts secure credit card transactions and mobile payment options for field technicians. Additional modules extend functionality to include AI enhanced communication management, integrated payment gateways and edge computing capabilities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6039e4ce-2ce0-4862-a465-511cf877ec1c.png","url":"https://www.getapp.co.uk/software/103289/service-fusion","@id":"https://www.getapp.co.uk/software/103289/service-fusion#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":290},"offers":{"price":"245","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Android, Platform ios, Platform ipad"},{"name":"XOi","description":"XOi technology is built for the jobsite. XOi is a tool that helps technicians complete their work with better efficiency and transparency, while simultaneously collecting critical data points that reveal new revenue streams for the business they work for, and the field service industry as a whole.\n\nXOi's Optical Character Recognition (OCR) technology automatically indexes information captured from equipment dataplates to instantly deliver equipment insights such as service bulletins, past job history, and even predict future equipment issues. \n\nXOi provides technicians with step-by-step workflows, instant access to knowledge, AI-powered job summaries, and a tool to assist in seamless information capture from the jobsite. \n\nFor the back office, this captured jobsite information is analyzed and transformed into dashboards and insights that show you how your technicians operate, specifically, based on models and makes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eecc27b5-e076-418d-a5b0-2a540d4b36a4.png","url":"https://www.getapp.co.uk/software/2065981/xoi-vision","@id":"https://www.getapp.co.uk/software/2065981/xoi-vision#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":36},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/compare/103289/2065981/service-fusion/vs/xoi-vision#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Field Service Management Software","position":2,"item":"/directory/255/field-service-management/software","@type":"ListItem"},{"name":"Service Fusion vs XOi","position":3,"item":"https://www.getapp.co.uk/compare/103289/2065981/service-fusion/vs/xoi-vision","@type":"ListItem"}]}]}
</script>
