---
description: Learn what are the benefits of BroadVoice Cloud PBX vs Dialpad for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare BroadVoice Cloud PBX vs Dialpad | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [BroadVoice Cloud PBX \<span\>vs\</span\> Dialpad](https://www.getapp.co.uk/compare/103377/103849/broadvoice-cloud-pbx/vs/dialpad-sell)

# Compare BroadVoice Cloud PBX vs Dialpad

Canonical: https://www.getapp.co.uk/compare/103377/103849/broadvoice-cloud-pbx/vs/dialpad-sell

> Detailed comparison between BroadVoice Cloud PBX and Dialpad. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BroadVoice Cloud PBX | Dialpad |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 30 | 570 |
| **Starting Price** | US$10.00 | US$27.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### BroadVoice Cloud PBX

- AI/Machine Learning
- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Call Disposition
- Call Logging
- Chat/Messaging
- Computer Telephony Integration
- File Transfer
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- On-Demand Recording
- Performance Metrics
- Recording
- Reporting/Analytics
- Video Conferencing

### Dialpad

- AI/Machine Learning
- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Call Disposition
- Call Logging
- Chat/Messaging
- Computer Telephony Integration
- File Transfer
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Natural Language Processing
- On-Demand Recording
- Performance Metrics
- Recording
- Reporting/Analytics
- Video Conferencing

## Links

- [View BroadVoice Cloud PBX Profile](https://www.getapp.co.uk/software/103377/broadvoice-cloud-pbx)
- [View Dialpad Profile](https://www.getapp.co.uk/software/103849/dialpad-sell)
- [View Original Comparison](https://www.getapp.co.uk/compare/103377/103849/broadvoice-cloud-pbx/vs/dialpad-sell)

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