---
description: Learn what are the benefits of 3CX vs Comm-unity for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 3CX vs Comm-unity | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [3CX \<span\>vs\</span\> Comm-unity](https://www.getapp.co.uk/compare/103409/103435/3cx/vs/fonality)

# Compare 3CX vs Comm-unity

Canonical: https://www.getapp.co.uk/compare/103409/103435/3cx/vs/fonality

> Detailed comparison between 3CX and Comm-unity. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Comm-unity |
| **Overall rating** | 4.4/5 | 3.5/5 |
| **Total Reviews** | 465 | 16 |
| **Starting Price** | £350.00 | US$17.99 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### 3CX

- Call Centre Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- IVR
- Live Chat
- Reporting/Analytics
- Ring Groups
- Unified Communications
- Video Conferencing
- VoIP
- VoIP Connection
- Voice Mail

### Comm-unity

- Call Centre Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Chat/Messaging
- Conferencing
- IVR
- Live Chat
- Reporting/Analytics
- Ring Groups
- Unified Communications
- Video Conferencing
- VoIP
- VoIP Connection
- Voice Mail

## Links

- [View 3CX Profile](https://www.getapp.co.uk/software/103409/3cx)
- [View Comm-unity Profile](https://www.getapp.co.uk/software/103435/fonality)
- [View Original Comparison](https://www.getapp.co.uk/compare/103409/103435/3cx/vs/fonality)

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