---
description: Learn what are the benefits of 3CX vs Cloud Softphone for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 3CX vs Cloud Softphone | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [3CX \<span\>vs\</span\> Cloud Softphone](https://www.getapp.co.uk/compare/103409/132055/3cx/vs/acrobits-cloud-softphone)

# Compare 3CX vs Cloud Softphone

Canonical: https://www.getapp.co.uk/compare/103409/132055/3cx/vs/acrobits-cloud-softphone

> Detailed comparison between 3CX and Cloud Softphone. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Cloud Softphone |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 465 | 9 |
| **Starting Price** | £350.00 | US$69.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Key features

### 3CX

- API
- Access Controls/Permissions
- Call Logging
- Call Routing
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Customisable Branding
- Employee Directory
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- SMS Messaging
- Screen Sharing
- Two-Way Audio & Video
- Video Conferencing

### Cloud Softphone

- API
- Access Controls/Permissions
- Call Logging
- Call Routing
- Caller Profiles
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Customisable Branding
- Employee Directory
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- SMS Messaging
- Screen Sharing
- Two-Way Audio & Video
- Video Conferencing

## Links

- [View 3CX Profile](https://www.getapp.co.uk/software/103409/3cx)
- [View Cloud Softphone Profile](https://www.getapp.co.uk/software/132055/acrobits-cloud-softphone)
- [View Original Comparison](https://www.getapp.co.uk/compare/103409/132055/3cx/vs/acrobits-cloud-softphone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare 3CX vs Cloud Softphone | GetApp UK 2026","description":"Learn what are the benefits of 3CX vs Cloud Softphone for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/103409/132055/3cx/vs/acrobits-cloud-softphone","about":[{"@id":"https://www.getapp.co.uk/software/103409/3cx#software"},{"@id":"https://www.getapp.co.uk/software/132055/acrobits-cloud-softphone#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/103409/132055/3cx/vs/acrobits-cloud-softphone#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/103409/132055/3cx/vs/acrobits-cloud-softphone#webpage","isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.co.uk/software/103409/3cx","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/103409/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Cloud Softphone","description":"Acrobits Cloud Softphone is a voice over internet protocol (VoIP) platform that helps businesses design, configure, and deploy white-label softphone applications in order to streamline communication across the organization. It enables team members to interact via audio and video calls or messaging and enforce various security features such as credential management, QR codes, and unique phone numbers across applications.\n\nAcrobits Cloud Softphone allows enterprises to store contact details in an address book, view communication history, and record, transfer, or merge ongoing calls. Professionals can monitor the quality of calls with information such as signal strength, codecs, network jitters, and total packet loss. Customers can send and receive files in multiple formats, make outgoing calls using a WiFi connection, and encrypt interactions to prevent unauthorized data breaches.\n\nAcrobits Cloud Softphone offers integration with MDM providers such as Airwatch and MobileIron, which enables businesses to streamline data management processes. Customers can search for reliable wireless connections using WiFi locating capabilities. It also provides various other features such as screen sharing, click-to-call, data import, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1aa0729-b1f8-4ec7-a901-f00b513fafd2.png","url":"https://www.getapp.co.uk/software/132055/acrobits-cloud-softphone","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/132055/acrobits-cloud-softphone#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":9},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"3CX vs Cloud Softphone","position":3,"item":"https://www.getapp.co.uk/compare/103409/132055/3cx/vs/acrobits-cloud-softphone","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/103409/132055/3cx/vs/acrobits-cloud-softphone#breadcrumblist"}]}
</script>