---
description: Learn what are the benefits of 3CX vs AI IP PBX for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 3CX vs AI IP PBX | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [3CX \<span\>vs\</span\> AI IP PBX](https://www.getapp.co.uk/compare/103409/2074683/3cx/vs/ai-ip-pbx)

# Compare 3CX vs AI IP PBX

Canonical: https://www.getapp.co.uk/compare/103409/2074683/3cx/vs/ai-ip-pbx

> Detailed comparison between 3CX and AI IP PBX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | AI IP PBX |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 465 | 0 |
| **Starting Price** | £350.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### 3CX

- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Disposition
- Call Routing
- Call Tracking
- Callback Scheduling
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Customisable Caller ID
- For Cloud Phone Systems
- Monitoring
- On-Demand Recording
- Queue Management
- Real-Time Analytics
- SIP Trunking
- SMS Messaging
- Video Conferencing
- Virtual Extensions

### AI IP PBX

- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Disposition
- Call Routing
- Call Tracking
- Callback Scheduling
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Customisable Caller ID
- For Cloud Phone Systems
- Monitoring
- On-Demand Recording
- Queue Management
- Real-Time Analytics
- SIP Trunking
- SMS Messaging
- Video Conferencing
- Virtual Extensions

## Links

- [View 3CX Profile](https://www.getapp.co.uk/software/103409/3cx)
- [View AI IP PBX Profile](https://www.getapp.co.uk/software/2074683/ai-ip-pbx)
- [View Original Comparison](https://www.getapp.co.uk/compare/103409/2074683/3cx/vs/ai-ip-pbx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare 3CX vs AI IP PBX | GetApp UK 2026","description":"Learn what are the benefits of 3CX vs AI IP PBX for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/103409/2074683/3cx/vs/ai-ip-pbx","about":[{"@id":"https://www.getapp.co.uk/software/103409/3cx#software"},{"@id":"https://www.getapp.co.uk/software/2074683/ai-ip-pbx#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/103409/2074683/3cx/vs/ai-ip-pbx#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.uk/compare/103409/2074683/3cx/vs/ai-ip-pbx#webpage","isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.co.uk/software/103409/3cx","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/103409/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"AI IP PBX","description":"astTECS AI IP PBX is a cutting-edge business phone system that leverages artificial intelligence to revolutionize communication. This innovative solution is designed to streamline workflows, boost productivity, enhance customer experience, and increase organizational efficiency.\n\nThe AI IP PBX comes equipped with advanced features powered by artificial intelligence, including AI voice bots that automate tasks and provide real-time voice-enabled customer support, an IVR solution with natural language processing to understand caller requests and efficiently route calls, and a virtual assistant that combines with auto attendant for automated, personalized call handling. Smartphones can also connect to the system via Wi-Fi to place and receive calls remotely.\n\nOperators have access to a web-based receptionist console that offers detailed real-time visibility into all PBX activity, enabling quality monitoring and informed decisions. The system facilitates superior quality video conferences without additional hardware, allowing multiple participants to share video feeds simultaneously. It can further integrate seamlessly with existing phone infrastructure.\n\nThe AI IP PBX also includes built-in call recording, customizable dashboards and reports, 99.999% uptime for nonstop business continuity, and round-the-clock customer support. It is securely hosted on asterisk technology certified by the Government of India. Scalable solutions are available for organizations of all sizes, starting from 25 to 5000 users.\n\nWith robust features driven by artificial intelligence, astTECS AI IP PBX optimizes communication systems to directly improve business operations, customer interactions, and bottom line results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/20335899-8f3a-4131-8347-2299678a0a16.jpeg","url":"https://www.getapp.co.uk/software/2074683/ai-ip-pbx","@type":"SoftwareApplication","@id":"https://www.getapp.co.uk/software/2074683/ai-ip-pbx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"3CX vs AI IP PBX","position":3,"item":"https://www.getapp.co.uk/compare/103409/2074683/3cx/vs/ai-ip-pbx","@type":"ListItem"}],"@id":"https://www.getapp.co.uk/compare/103409/2074683/3cx/vs/ai-ip-pbx#breadcrumblist"}]}
</script>