---
description: Learn what are the benefits of Comm-unity vs VoIP.ms for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Comm-unity vs VoIP.ms | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [Comm-unity \<span\>vs\</span\> VoIP.ms](https://www.getapp.co.uk/compare/103435/2035391/fonality/vs/voip-ms)

# Compare Comm-unity vs VoIP.ms

Canonical: https://www.getapp.co.uk/compare/103435/2035391/fonality/vs/voip-ms

> Detailed comparison between Comm-unity and VoIP.ms. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Comm-unity | VoIP.ms |
| **Overall rating** | 3.5/5 | 4.8/5 |
| **Total Reviews** | 16 | 697 |
| **Starting Price** | US$17.99 | US$1.10 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Comm-unity

- Call Centre Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Conferencing
- IVR
- Live Chat
- Reporting/Analytics
- Ring Groups
- Video Conferencing
- VoIP
- VoIP Connection
- Voice Mail

### VoIP.ms

- Auto-Dialer
- Call Centre Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Computer Telephony Integration
- Conferencing
- IVR
- Live Chat
- Reporting/Analytics
- Ring Groups
- Video Conferencing
- VoIP
- VoIP Connection
- Voice Mail

## Links

- [View Comm-unity Profile](https://www.getapp.co.uk/software/103435/fonality)
- [View VoIP.ms Profile](https://www.getapp.co.uk/software/2035391/voip-ms)
- [View Original Comparison](https://www.getapp.co.uk/compare/103435/2035391/fonality/vs/voip-ms)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Comm-unity vs VoIP.ms | GetApp UK 2026","description":"Learn what are the benefits of Comm-unity vs VoIP.ms for the UK businesses. Our free platform provides a detailed side-by-side comparison that will help you learn more about each of these software.","url":"https://www.getapp.co.uk/compare/103435/2035391/fonality/vs/voip-ms","about":[{"@id":"https://www.getapp.co.uk/software/103435/fonality#software"},{"@id":"https://www.getapp.co.uk/software/2035391/voip-ms#software"}],"breadcrumb":{"@id":"https://www.getapp.co.uk/compare/103435/2035391/fonality/vs/voip-ms#breadcrumblist"},"@id":"https://www.getapp.co.uk/compare/103435/2035391/fonality/vs/voip-ms#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.uk/#website"},"inLanguage":"en-GB","publisher":{"@id":"https://www.getapp.co.uk/#organization"}},{"name":"Comm-unity","description":"Comm-unity by NetFortris (formerly Fonality) is a cloud-based business VoIP software offering users a business phone system and contact center solution, whatever their business size. As standard, the software includes unlimited calls and basic call queues, automated greetings, and basic features such as call forwarding and routing, ring all, and voicemail, in all subscriptions, with additional features available in the more extensive packages. Paperless faxing and continuous call recording are also available as add-ons.\n\nComm-unity is available both through a web browser and as native iOS and Android apps, giving users access both in and outside of the office. Through the HUD, users can access the full company directory and see colleague availability, add external contacts, set their own preferences, see recent calls, chat with colleagues, start video conferences, share files, and more. \n\nComm-unity allows users to manage their voicemails through their phone, email or desktop, with voicemails available both as audio recordings and text transcriptions, which can be sent to users by email or SMS. Users can also create personalized call routing, such as simultaneously ringing multiple devices or phone numbers, and setting specific rules for VIP callers to prevent their calls being missed.\n\nComm-unity also includes emergency management capabilities, allowing users to route callers to alternative locations or change auto-attendant options and greetings in situations where emergencies or unforeseen events prevent workers from being able to reach the office.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c55aa9fa-72af-4e64-917d-0811a2edde6f.png","url":"https://www.getapp.co.uk/software/103435/fonality","@id":"https://www.getapp.co.uk/software/103435/fonality#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.5,"bestRating":5,"ratingCount":16},"offers":{"price":"17.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"VoIP.ms","description":"VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities. \n\nUsers can redirect incoming calls to required phone numbers, create callback entries, and manage high volume call queues by playing voice prompts, advertisements, or custom messages for on-hold callers. Managers can organize audio conference calls from local or toll-free DID numbers and monitor call activities in real-time via the dashboard. VoIP.ms lets businesses prepare numeric extensions for callers and set up sequences for scenarios such as recordings, SMS, and DTMF.\n\nAdministrators can use secure portals to customize phone systems, view call history, check current account balances, and select locations for outbound calling. It provides email notifications in the event of password changes, emergency calls, API configuration changes, or balance threshold modifications. VoIP.ms also enables customer service agents to add a prefix to caller IDs to determine the origin of incoming calls, block or personalize IDs for outgoing calls, and send/receive media files or text messages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dda27b38-e08d-406f-8811-b2c28f514f67.png","url":"https://www.getapp.co.uk/software/2035391/voip-ms","@id":"https://www.getapp.co.uk/software/2035391/voip-ms#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":697},"offers":{"price":"1.1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.uk/compare/103435/2035391/fonality/vs/voip-ms#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/599/unified-communications/software","@type":"ListItem"},{"name":"Comm-unity vs VoIP.ms","position":3,"item":"https://www.getapp.co.uk/compare/103435/2035391/fonality/vs/voip-ms","@type":"ListItem"}]}]}
</script>